About Addigy

Addigy is a patch management software designed to help businesses and educational institutions manage the deployment, configuration and performance of all Apple devices across the organization. Using the administrative dashboard, IT teams can grant access permissions to specific users and receive automated alerts about issue tickets. 

Addigy allows enterprises to enroll new devices on the platform and configure mobile device management (MDM) policies in compliance with industry regulations. Administrators can filter devices by policies or asset information, export data and view installed applications on a centralized platform. Additionally, it lets users run commands on specific devices and generate executive reports. 

Addigy offers integrat...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of Addigy

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

5.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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December 2020

Matt from Iconic IT, LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Addigy - Mac Management with vision for future of PaaS and device impermanence

What a fantastic company to work with. Deep level knowledgeable professionals are on hand from lead inception to 10 years down the road in partner relationships. I cannot name another organization that partners as deeply for our success as Addigy.

Pros

The overall structure is perfect. The company has deep connections inside apple and make MDM management near perfect. The authentication add ins and auth policies allow for seamless adoption of Azure AD across multi platform devices, Windows, Mac, iOS devices, etc. This allows for the executives of organizations whom often own the mac devices, to receive the same support and extensibility of automation as their windows brethren. Simply put it is well organized, well executed, and the vision is way in the future with things like deep PaaS integration and normalization of data so that reporting is universal!

Cons

Some of the hierarchal settings could use more work, as well as the UI filtering based on security roles. Other than that, most of the gripes are the scalability of the Apple policies themselves, which is actually a positive, in that Addigy does a great job managing some of the heavy handed policies from Apple. One example is the alerting that gets created each time apple updates their TOS. It doesn't scale well but no one does with that.

Reasons for Choosing Addigy

The people at the company. Addigy screamed partnership from minute one.

Reasons for Switching to Addigy

Scalability primarily. Some component of us not wanting to own the infrastructure and management of the apple relationship as well. We wanted to grow, and in order to do so we had to have scale from a Mac perspective to serve the needs of executives and high salaried employees that want to adopt cloud resources in the same identity base as their windows counterparts.

April 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

April 2019

Great MDM Solution for Macs

We used Addigy for our small business (under 50 people) in several location. It allowed us to manage many devices over several time zones before we were able to switch over to Managed IT.

Pros

We were able to deploy updates, software scripts, profiles & set up machines within minutes. Great visibility and charts that show you outstanding issues and how much you are saving when you close out issues. You can remote into computers or just look at user activity to see where they are using most RAM, what is freezing up, etc. You can set up alerts for KPs, out of date software, warranty ends, etc.

Cons

Sometimes global deployment doesn't hit initially and you may have to deploy a few times in order for it to "stick." I don't know if this is an issue with Addigy software or with the Mac OS. Greater visibility into what profiles have been installed on the machine would be great - currently it does not show you.

January 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Best solution for managing lots of Macs

saving time, keeping every machine up to date and compliant

Pros

It has saved us tons of time in deploying software, keeps all our machines up to date by pushing updates, and keeps security settings consistent across all 200+ of our Macs

Cons

Console can be confusing to navigate, lots of work still to do with making it more intuitive. CEO was very pushy while we where trialing it.

Response from Addigy

Replied January 2018

We are glad you find our deployment capabilities valuable. Expect large UI/UX advancements this year, we are very focused on refinement. Thank you again for your business, and be sure to continue providing ongoing feedback directly to us.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

Jamf, what the crap is Jamf?!

Pros

Need to take control of your Apple devices? Don't want to spend six million dollars on Jamf and all its stuff? Go with Addigy! It's super awesome and provides all the great things that Jamf does but does it for a fraction of the cost and in an easy-to-use interface. Setting up is a breeze and management is just as simple. Addigy has been invaluable for us to gain some control over our Apple products. Highly recommend this one.

Cons

I have no cons about Addigy. I just wish I were slightly smarter and could dial up a script in no time flat like some of the Addigy boys can.

December 2019

Granville from Self Employed

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

December 2019

Great remote access product

Love this product! Use it every day and constantly learning more feature that it offers.

Pros

This program has a ton of features! Can be as robust or as little as you need. Easy access to view, control and management remote devices.

Cons

Limited to Apple products. Also, keyboard shortcuts affect your Mac, not those who you are working on...such as Quit Application. It closes your remote session instead of whatever you might be working on in the session.