About CyberOne

Founded in 2015, CyberOne is a privately held, woman, minority-owned technology company headquartered in Silicon Valley. The ONE platform is a cloud-based SaaS, single, integrated, interconnected system designed to be the ONE source of truth for risk.

Connecting Assets > Risks > Controls > Issues, CyberOne is a fully integrated, GRAPH OPEN API technology platform designed to support GRC teams of all sizes.

Lead with Risk and join the next generation of GRC leadership with CyberOne.


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21 Reviews of CyberOne

Average User Ratings

Overall

4.9 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(19)

19

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

January 2020

User Profile Picture

Rob from VMware

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Great GRC solution for any sized organization

Pros

Because it's based on the SalesForce platform, the GRC software is stable and functional. Plus the support that I've received for training, customization, and reporting is quick and effective.

Cons

This software does the GRC tracking that it needs to do and better than other software tool options. GRC software is can be challenging and this software is the least challenging to setup and start using.

Reasons for Choosing CyberOne

Best out of the box experience of similar GRC solutions and fastest implementation time of all.

Reasons for Switching to CyberOne

The other product wasn't fit for purpose and wasn't complete. Also, it was very expensive

May 2021

Shari from Maxwell Merchant Solutions

Company Size: 51-200 employees

Industry: Business Supplies and Equipment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2021

CyberOne Review from a non tech person

CyberOne is a great organizational tool, a time saver and has assisted in broadening my knowledge of the audit requirements. I have gained valuable knowledge by starting at ground level with the control library and building the internal controls and evidence checklists which eventually lead to document requests. Following each step in the process has reduced the amount of time spent gathering evidence and ensured that we were capturing once and applying efficiently to each requirement without duplication of work therefore reducing my workload by at least 50-75% . The ability to schedule document requests instead of just in time processing is valuable beyond measure! Because of this feature I've been able to concentrate on other tasks, feeling confident that the request will be made as or when required whether it is monthly, quarterly or yearly. I am not a "techie" person, but I know how to navigate around in a computer. CyberOne was user friendly and easy to use and adapted to the needs of our business easily.

Pros

The software is versatile, in that you can manage your own dashboard to your specific needs of the business. It allows you to have several dashboards available to work with during the many phases of an audit with ease of gathering and presenting documentation professionally. With the online training it was easy to get started, and figure out what your needs were. It allows you to grow as you build and make changes as you build and not impact the final outcome. CyberOne Support were fantastic in providing training and answering any questions I had. They were willing to work with us and ensure the product served our needs.

Cons

There is nothing I can say bad about the software. The developers were quick to respond and help solve any issues we had.

Reasons for Choosing CyberOne

I did not make the final choice to purchase, but initiated the search for purchase by requesting a product I could use to help me organize several hundred pieces of information into one convenient place with an option to monitor, process and submit easily for an audit . Audits can be very stressful if you are not fully prepared. CyberOne meets all these requirements and then some! The purchase of CyberOne has given me the confidence, as an end user, in knowing that the information I need is conveniently stored in one place and cross referenced properly to the applicable requirement.

Response from CyberOne

Replied May 2021

Thank you for this fabulous review Shari. We really appreciate it. It is a pleasure to work with you and we look forward to this continued partnership with you and the Maxwell team. Who thought PCI could be this much fun! Onwards and upwards! Thank you.

December 2019

Chris from Worldpay/FIS

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Great Product, Amazing Customer Support

This product helped our team raise our Gartner maturity rating and solve our issue management problems

Pros

- Very easy to use and met all of our needs. - Customer support team is very accessible - Friendly user interface - Easy to use reporting tools - Can enable MFA and/or integrate with access management systems

Cons

Our team was not able to work on development of new functionality, we had to rely on CyberOne to make changes. I wish wish we had to ability to make changes to email notifications, the required fields for assessments, and automation.

Reasons for Switching to CyberOne

We needed a product that could be customized and used by employees is multiple countries. Also Archer was not able to easily meet the needs of our security third party team.

October 2021

Donald from Universal Weather & Aviation

Company Size: 1,001-5,000 employees

Industry: Airlines/Aviation

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

GRC Tool

I've used several products but what makes this one stand out is the level of support provided. The CyberOne team was always available to answer our questions and setup check-ins to ensure our success for certification audits.

Pros

Product was easy to set up and use. Compliance and Risk Management modules were heavily used for audit reporting. The CyberOne team provided invaluable advice and support during our ISO 27001 certification process.

Cons

Policy Management is unable to link to official policy repositories.

Reasons for Choosing CyberOne

cost and ease of use.

August 2021

Lynn from vverjecbcregvuuulbtevljlcjubcnnbgknijnrkicgl

Company Size: 1,001-5,000 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Robust Tool / Outstanding Support

There are so many great things to say about CyberOne but the support is really top quality. The team is always available for training and to work through issues and just share knowledge with us. Training for nonpractitioners (evidence owners) has been easy and overall we feel like CyberOne is really a valuable extension to our team! I have already recommended this product to a peer and will continue to do so.

Pros

We are a law firm in our second year of working with CyberOne for ISO Certification, Access Review, and Contract Management. One of the many attributes of this platform is that it has enabled us to manage a variety of projects on a single platform. We are currently in surveillance audits for ISO 27001 certification, our quarterly access review process is automated on CyberOne, we are building a complex contract management program and evaluating further use cases. Perhaps the biggest benefit to the product is that we have access to the full platform and all modules for a single price, so we can budget effectively and scale our program with CyberOne without any hidden costs or budget surprises. The modules are also all integrated so we connect all of our policies, controls, and ultimately all our risk and compliance in this platform. Specifically, regarding our compliance and audit needs, the automated evidence collection process in CyberOne has worked really well and helped us expedite our audits. We were able to conduct our audit on-screen with our auditor, using CyberOne. Beyond ISO, CyberOne has also provided us with crosswalks to other frameworks, which they manage and update. It is great to know that we can build our risk register, manage findings and manage third-party risk assessments on this platform. We are excited to see all we can do!

Cons

Because the tool is so robust, early on with the onboarding, I sometimes would find myself on the wrong page - nothing that a little time and familiarizing myself couldn't resolve.