PaperCut

RATING:

4.5

(62)

About PaperCut

PaperCut provides various print management products to suit businesses of different sizes across multiple industries. The key features of the solution include support for printing from any device including smartphones, secure print release, and waste reduction measures. Additionally, print management offers digital watermarking, automated print queues, one-touch scan, printer driver deployment, and print policy reminders to reduce printing costs by reminding users to print in duplex or grayscale. It provides actionable reports that can surface in-depth statistics and insights to administrators for printing costs and wastage identification. The solution also includes BYOD support, allowing users to print from their own devices. PaperCut can be integrated with G...

PaperCut Pricing

PaperCut NG is free for up to 5 users. Up to 25 users: $435 one-time payment. Up to 50 users: $525 one-time payment. Up to 75 users: $605 one-time payment. Up to 100 users: $680 one-time payment. Up to 150 users: $840 one-time payment. For more than 150 users, please contact PaperCut. PaperCut Pocket pricing: 01-24 active users: $2.00 USD per user 24-49 active users: $1.90 USD per user 50-74 active users: $1.80 USD per user 75+ see full pricing schedule: https://www.papercut.com/products/papercut-pocket/ PaperCut Hive and PaperCut MF pricing is available through our authorized partners: https://www.papercut.com/products/mf/how-to-get/

Starting price: 

$435.00 one time

Free trial: 

Available

Free version: 

Available

PaperCut dashboard
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PaperCut Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PaperCut

1 - 5 of 62 Reviews

Ramin (Remi)

Retail, 11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2022

PaperCut Review

User Profile

Ian

Verified reviewer

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great product

We've been using PaperCut for just over a year, replacing our previous system, PCounter. After the initial setup, we haven't experienced many issues but when we have, their support has been great. From a support perspective it has enabled us to carefully track usage and issues, complete with automatically generated summary reports on a monthly basis.

PROS

Excellent reports Huge amount of customisation Support for multiple departments for users Useful integration with multi-function devices

CONS

Despite having a detailed audit for print jobs, there is no way built in to re-send those jobs if they fail (we wrote our own).

Reasons for switching to PaperCut

While PCounter had served us well for many years, it just couldn't match the features and speed of PaperCut.

Joseph

Farming, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

PaperCut The Beacon Of Innovation

PaperCut is the beacon of innovation and environmental stewardship.

PROS

From the get-go, PaperCut impresses with its simplicity in installation and operation. It’s a breeze to integrate into existing systems, and its compatibility with various devices and operating systems means it’s ready to work in diverse IT environments.

CONS

PaperCut for me, it is just fine and has no cons.

Winter

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2020

Do not purchase this product!

We've realized no benefit from the product. We've only realized a tremendous loss on our investment and continue to do so.

PROS

The product stops working constantly. Since we have had this product the only thing consistent about it, is that it won't work and that we will lose money on lost counts of print/copy charges. The response for repair is slow and often is a temporary fix. I will never be able to recover the money lost on this product. I would absolutely advise a small business owner to avoid this product. There are no pros, only cons.

CONS

If the product worked as advertised that would be an improvement. When the product doesn't work, it also impedes one's ability to use the printers.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

Excellent Printing Management

We were hoping to reduce the number of documents that we printing. This product was crucial in meeting those goals.

PROS

I truly like that this software makes you think twice about printing by displaying the total cost to print your request. Budgeting allows you to charge printing jobs to specific departments. The built in reminders that you can print double-sided or in black and white to save money are helpful as well.

CONS

There are few things that I can think of that I would change about the product. It occasionally freezes and needs to be reset or has issues opening when used via a VPN. These issues are minor and infrequent.