Genea Access Control Software

About Genea Access Control

Genea Access Control is a cloud-based access control software designed to help small businesses to large enterprises ensure the security of access across building facilities. Key features include attendance reports, credential management, key assignment and access control. Building teams using Genea Access Control can assign mobile keys from any device and monitor all access activity. Office administrators can assign both mobile keys and physical key fobs and cards to employees, allowing them to open gates and doors using mobile devices. The solution enables managers to assign separate access credentials to employees based on their roles. Additionally, the access control portal allows organizations to monitor all access activities in real-time by viewing all event log...
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Mobile Keys and Mobile Admin View

Genea Access Control User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 20 reviews

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2020

Best SaaS Access Control

The Sequr team has been very responsive from the first day of our installation. The product has been maturing and evolving and is even better than when we selected it. We've used it for managing multiple offices in different countries. Very happy using it and would highly recommend it.

Pros

I like being able to assign different levels of administration to enable receptionists and assistants to generate cards, without granting them full access. My users love being able to use their phones to unlock the doors. Additional, granular level of controlling access are very powerful. The best part is that it's a cloud-based controller. Software updates are rolled out without any action on our part.

Cons

Initially, we couldn't assign multiple door groups to individuals, forcing us to create multiple custom door groups based on specific needs. Fortunately, an upgrade to the software resolved this issue. Unfortunately, cleaning up the custom door groups is a manual process.

Reasons for switching to Genea Access Control

I can't recall the name of the legacy product we switched from, but it relied on an old PC running in our network closet. The OS and the controller app both hadn't been upgraded in years. It had a terrible, counter-intuitive UI, and posed a security risk if we exposed it to the Internet. Sequr has been better in every way.

Response from Genea

Thank you for your response and we are glad you love our product.

Replied May 2020

Jordan

Company size: 201-500 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2020

Great SaaS Management Tool for

Excellent. I've been happy to see how this product has grown with Klaviyo. It is very feature rich compared to the other we have used in the past. One of my favorite features

Pros

Easy to use interface, ties nicely to GSuite environments as well as now our Okta environment. Has a seamless integration with Meraki cameras to be able to track door access. Very easy integration to other Cloud based applications like Slack, Meraki, Okta, GSuite, etc.

Cons

Would like to see further integrations directly with other tools for card collection and input (for example Workday or GSuite on this front). The team though is very responsive if you ask for integration and agile enough to consider adding features to the roadmap.

Reasons for switching to Genea Access Control

That system was not cloud based and very clunky. The reporting was not robust. It did not have a seamless door and camera integration.

Response from Genea

Thank you for taking the time to write the Capterra review. We truly appreciate it! Your feedback with regards to additional integrations and card collection and imputs has been noted. We do currently have integrations with Papercut and various GSuite enhancements on our list, but if you have any further requests or details you want to share, definitely send them our way.

Replied May 2020

Monica

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Great Product

People are great friendly and helpful

Pros

Reports are easily accessible and easy to download.

Cons

Sometimes I can't find what I am looking for

Reasons for choosing Genea Access Control

Genea is an industry standard product.

Response from Genea

Thank you Monica for your kind words and taking the time to write a product review.

Replied November 2021

Carolina

Company size: 5,001-10,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2021

Easy and secure tool

The overall experience is great. The Genea team from sales to support has always been on top of things, providing quick solutions.

Pros

Genea is really use to use and you can manage all you access door remotely. The UI is very simple and you can also use the app to have full control.

Cons

Some times I have difficulty with the quick shake to open feature. It works in some access points but not in others.

Reasons for switching to Genea Access Control

We were looking for a global solution and Brivo was not available in all regions we needed.

Response from Genea

Thank you so much for taking the time to review Genea's access control solution. We are always looking to improve the customer expereince and will continue to do so.

Replied November 2021

Anonymous

Company size: 501-1,000 employees

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Very promising product and service for easy-to-use, highly recommended.

I highly recommend this product! Easy to use, install and configure. If you are looking for a global access management solution that includes integrations with OKTA, Cisco Meraki security cameras, and one global management portal, look no further.

Pros

How easy is it to configure Sequr with door access hardware. The management interface design is very understandable and easy to navigate. One more thing to like most is the easy way to connect the various branches with each other through the Sequr Infrastructure using centralized management and especially Sequr integration with OKTA and Cisco Meraki security cameras. Last but not least, The support team is extremely knowledgeable and ready to help 24x7!

Cons

Not found anything yet - if I have to be really picky, I would suggest Sequr have more management options for HiD controllers and eliminate the need for local configurations.

Reasons for choosing Genea Access Control

Okta and Cisco Meraki security cameras integration.

Response from Genea

Thank you so much for taking the time to leave us a review :) So glad to hear you have had a positive user experience with not only the software, but also our customer support team!

Replied November 2020