InterGuard
About InterGuard
InterGuard Pricing
Cloud Hosted: $9.99 user/month On-Premises & Enterprise: Contact Awareness Technologies for pricing details.
Starting price:
$25.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for InterGuard
1 - 5 of 33 Reviews
Jim
Verified reviewer
Computer Networking, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Would recomment to all employers
It is very easy to setup and use and i have never had an issue with the monitoring and reports.
CONSSo far I have not found any problems that would stop me from recommending it to anyone.
Vendor Response
Hi Jim- Thank you for recommending InterGuard to all employers. Please note that in the future if you are having any issues at all, we have technical support available 24/7 by calling 1-800-998-5621. Best Regards, Jillian Kennedy
Replied December 2018
Dominic
Verified reviewer
Food & Beverages, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2018
Sneak silently on a computer
It is a great tool to monitor activity silently on a computer. It has a lot of features, so for a newbie like I am, it takes time to master.
PROSEasy to install, reports permit to see in a glance the activities.
CONSTo create reports, the interface has to be learned, and lack intuitivity.
Vendor Response
Hi Dominic- Thank you for the review, greatly appreciated. One of the many benefits that InterGuard has over other products is ease of use which makes it very simple to increase productivity or conduct an investigation regardless of your comfort level with technology. Another great benefit is that we can schedule an on boarding session with you to go over all of the features that InterGuard has to offer. Please call 888-550-3130 and ask to speak to an Account Manager. They are ready to help you better understand how to use and navigate through InterGuard. Best Regards, Michael Goldberg
Replied October 2018
Steven
Verified reviewer
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2020
Installed, Not Working Correctly, No Response by Phone or Email for Refund
We had issues with the installation, and had no response to our email the day after we purchased the product regarding need for help. They were very responsive up until we paid them, but then the sales person stopped responding the following day, and the support phone always goes to voicemail. I finally got a hold of someone via chat to help us with the installation, they would not pick up the phone, so the support took 5 times as long to answer all questions and attempt to fix the installation on a device. Then the device continued to not properly report time logged in, active time, productivity, etc. They said they thought their systems were possibly down and should be back up soon, but then it still didn't work the next day. I emailed them to request a refund and a week later they still did not respond by email or phone, and the live chat just says to contact support by phone or email to request a refund.
PROSNothing. It never worked properly, even after live chat support remoted into our computer.
CONSCustomer support is lacking. Software doesn't accurately report information.
Reason for choosing InterGuard
Their system appeared to be well built based on the demo and their sales were responsive. If only I knew that they stop their responsiveness once they receive your money.
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
Functional a good investment for any company
It was good & worthwhile. Managed to prevent embezzling of company funds by 2 individuals through key word monitoring and further investigation.
PROSIt was able to capture key words and highlight it to the admin for further investigation. This saves a lot of time and can reveal a few surprises that wouldn't have been found out.
CONSThe pricing structure is a bit too high and it can be nullified by some anti virus software such as McAfee
Andy
Food Production, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed February 2020
Reliable monitoring
Overall, everything has been fine, just minus the screenshots.
PROSThe software was pretty straightforward to set up, especially when compared to others I tried and had to fight the antivirus software to even download. This is thorough and will alert me on key words, etc.
CONSThe one thing I do not like is the purchasing of the screenshots, I did not realize it'd actually run out and you'd have to buy more until it hadn't taken a screenshot for a few days. I purchased more and it ran out quickly so I do not think I'll even worry about getting screenshots now because that can get pricey in a hurry.