Time Doctor
About Time Doctor
Time Doctor Pricing
Free 30-day trial Basic Plan - $7user/month Standard Plan - $10user/month Premium Plan - $20user/month
Starting price:
$7.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Time Doctor
1 - 5 of 101 Reviews
Monica
11 - 50 employees
Used unspecified
OVERALL RATING:
3
Reviewed January 2024
Great Tracking Capabilities!
Monnel
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
TD is a standard in All Forms of Productivity - Must Have for Professionals Who Wants to Do More
Super affordable and easy to use.
PROSOne of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo. Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already. Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.
CONSHmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.
Vendor Response
Hi Monnel, Thank you for using the app to manage your Team. I am glad the Client feature helps you as well. We are working more on the mobile app now to be better at UI and functionality.
Replied June 2018
Christian
Verified reviewer
Telecommunications, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great little tool to keep track of worktime
Keeping track of customers, projects and tasks I've worked on is my basis for the invoices I send to my customers... and that works great! The new Time Doctor 2 was a huge step forward.
PROSThe ease of assigning current worktime to given projects or specific project tasks. That helps me keep an overview how much time I've spent on each project and task
CONSReporting sometimes needs a few extra clicks to give me the information I need - especially when I step from day to day it always needs a few extra clicks to get the same screen for the next day (Timesheet). But overall it's great - nothing serious.
Reasons for switching to Time Doctor
RescueTime is great to keep records of what you did but assigning this to customers, projects and tasks isn't straight forward - and that's my main use case.
Roldan
Verified reviewer
Design, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
One of the best Freelance Time Tracker, if you agree.
Time doctor has improved enough since I've used it in the early 2014. I love it's reporting, screenshot, billing and archiving.
PROSEase of use. One of the best function of the tracker - just like any other software - it should be. Screen capture is the second, just if cases where your client needs to police your progress.
CONSThey might need to fix the redundant notifications. Such as it keeps checking you out if you are still working. If I'm a video editor and I'm rendering a video for 5 hours, the function needs to be intuitive or at least palpable. The software is obviously dependent on keyboard and mouse activities.
Reasons for switching to Time Doctor
It is hefty and free. Though there is an option for paid, Clockify free version is good enough. Besides, the clean and intuitive interface really invites me to check it out and I have never turned back so far.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2018
Unmitigated Disaster
We are in software development ourselves and this whole platform reeks of something that was built by cheap, overseas, outsourced development teams, OR it was something that has been rushed to market. You need to avoid Time Doctor and Staff.com like the plague. The two companies are linked and perhaps merging because recently Staff.com had a message on their website that said something to the effect of "A TimeDoctor Company." They also have identical logos. Final thoughts: if you use Time Doctor to track work for your clients you are going to be in a world of hurt. You will overcharge and undercharge clients and when they figure it out (like ours did) they will be furious. A quick update: I notified Time Doctor over a week ago to close our account and to the surprise of absolutely no one, they haven't honored the request. Just terrible.
PROSHaving to email their support to cancel my account...I'm joking that was just the last annoying thing I was forced to do with this company. Nothing...I like absolutely nothing about it.
CONSAbsolutely terrible piece of software. I cannot for the life of me understand why this software has such high ratings. We used it for about six months and had nothing but problems with it. Some of the issues were: 1. Time not syncing between mobile, desktop, and web clients. 2. Time not accurately being tracked. 3. Unable to archive old project-tasks or projects. 4. Tasks and projects not syncing between mobile, desktop, and web clients. 5. Time is missing. In other words, time would be tracked and then disappear. 6. Employees who worked on sensitive areas like finance had their accounts set to blur screenshots. This never worked. They were completely in the clear which could have been a huge problem. This has been a disaster from start to finish. We've had to manually fix tracked-time, re-bill customers, refund customers, and start all over again with an much better alternative called HubStaff--whom I highly recommend. The biggest problem with Time Doctor is that we were working with their "support team" for over a month and supposedly they were working on fixing our problems...This turned out to be a lie. Nothing ever got fixed. The support team would never proactively give us any information regarding what they were working on and we always had to reach out to them for an update; the updates contained no actual progress information of any kind...So in other words: we were being blown off.
Vendor Response
The customer has some genuine problems. We put the full attention of our team on these problems and they are all now solved. However they are very unhappy and have been posting the same negative review on multiple review sites. I think the review is unfair given that 99%+ of our customers are very happy and give us great reviews, and very few people had the problems that this customer had with the app. Our support was very attentive to them and the customer did not respond to all of our emails and requests. They are also promoting a competitor in the review, but that¿s fine we encourage you to try all competitors and see which app you like the best. So we¿re really sorry but can say for sure that other customer will not experience the same problems as most of them were unique to that customer and are also now all solved.
Replied October 2018