ACCESSWIRE

RATING:

4.3

(6)
Overview

About ACCESSWIRE

ACCESSWIRE is an online newsroom solution that helps businesses distribute press releases and boost online visibility effectively. Automatically sync and upload releases, eliminating the hassle of manual updates. Customize your brand with colors and logos, as well as images and a domain name. Share your story, engage journalists and influencers to build brand awareness and increase employee engagement. Monitor media assets, track downloads, and gain valuable insights from the customized dashboard.

ACCESSWIRE Pricing

Free trial: 

Not Available

Free version: 

Not Available

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ACCESSWIRE Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for ACCESSWIRE

6 Reviews

Venita

Marketing and Advertising, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

BEST Press Release option for getting noticed!

I have used Accesswire for over 3 years now and I can honestly say it is not only easy and quick to publish but the customer support is always available and has always been able to fix any issues I had when I was 1st learning the system. As a content creator and marketing professional I use Accesswire monthly to help promote my client's global new releases, local announcements and so much more at a GREAT price!

PROS

Using Accesswire's dashboard to set up my content for publishing is fast and easy. There is no guesswork and every step of the way is available to be confirmed before moving to the next step. I especially LOVE that I can save my draft to review before publishing and if I have any questions their customer service is always available.

CONS

There is one problem I have when loading images. I am not able to see them in my draft but when I send them to be published they always look great. Support is also available to help if needed but I have become familiar with the way the program works and find it easy to adapt to after the 1st couple of posts.

Reasons for switching to ACCESSWIRE

Cision makes you buy bundles, their pricing is high and their customer service took multiple days to get back to me. The publishing timeline was fast IF you did not need help but the system is not easy to use when you get started.

Vendor Response

Hi Venita, It is not every day that we receive feedback as detailed and thoughtful as yours. You've left a smile on the faces of our whole team with your kind words! We're grateful to have the opportunity to continue serving you!

Replied April 2023

Sam

Media Production, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

The support is phenominal

If you want to do press releases with the best customer support, it's Accesswire by a long shot.

PROS

[sensitive content hidden]. Easily he's the reason I like using Accesswire. He has helped me with the right products, at the right prices.

CONS

The tool doesn't have the best UI, but it does the job well

Vendor Response

Thank you Sam for your positive feedback. It makes our day to hear that we were able to provide you with top notch customer support! We look forward to the next time we're able to serve you again. -From your friends at ACCESSWIRE-

Replied April 2023

Anonymous

11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed November 2020

Failed to deliver properly and no customer support

Avoid, they don't care about their customers.

PROS

It's easy to use and it has a sort of DYI platform where you can copy/paste your Press Release and quickly choose the type of package to buy.

CONS

We bought a package that included GUARANTEED distribution on Yahoo Finance, ABC, CBS, NBC, Fox and we only got distribution on unknown websites. After asking several times to fix this and after that our team spent time chatting/speaking with 3 people, after 3 days (3 days in the news industry is a lot) we have still never received an answer, nor a fix nor a refund. 2/10 service.

Vendor Response

We're sorry to hear about your negative experience with ACCESSWIRE. That's definitely not what we want for our customers and we would love to turn this around for you! Could you please contact our customer support team at 888.952.4446 or digitalsales@accesswire.com. Our team would be more than happy to help uplift your experience using our product/services. Thank you for your feedback and we hope to have the opportunity to turn your experience around.

Replied April 2023

Eric

Commercial Real Estate, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

First Experience With Accesswire a Good One!

I found Accesswire to be a great alternative to more expensive international wire services and I think their targeting features are superior to the competition

PROS

I was looking for a more cost-effective alternative to Businesswire for international wire distributions and found it with Accesswire. Customer service was excellent and the results were outstanding.

CONS

I think the reporting features on release pick-up could use improvement and instructions on translations could be clearer

Reason for choosing ACCESSWIRE

Price and service were superior to Businesswire, IMO

Reasons for switching to ACCESSWIRE

Price and international distribution capabilities were key decisio0n-making factors in choosing Accesswire for this distribution.

Vendor Response

Hi Eric, Thank you so much for your positive feedback! We're glad to have you as a customer and to see you're enjoying our product/services. We will continue to work hard as we strive to provide the best possible experience for customers like you to be successful.

Replied April 2023

Jennifer

Marketing and Advertising, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

4/3/23 Review

PROS

Customer services. No hidden fees. Transparency

CONS

I haven't ran into anything I don't like yet.

Reasons for switching to ACCESSWIRE

Their customer service

Vendor Response

Dear Jennifer, It's amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We look forward to serving you always!

Replied April 2023

Louise

Luxury Goods & Jewelry, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Thank you!

Creating brand awarness and backlinks

PROS

I am very happy with your service ! Thank you :)

CONS

I didn't know that my contact info was to be published.

Vendor Response

Hi Louise, We're so thankful you took the time to share your feedback with us! It's our pleasure to serve customers like you.

Replied April 2023

6 Reviews