About NetSupport Notify

NetSupport Notify is designed to help organizations send mass notifications to update employees about announcements, reminders and emergency alerts. It allows businesses to send routine notifications or critical one-way alerts to unlimited staff computers and digital signage across multiple platforms and sites. It improves your ability to communicate effectively with staff and ensures everyone receives and reads the message.

NetSupport Notify includes multi-platform support, which enables you to send custom notifications with varying priorities using a Windows PC or Android/Apple iOS device to Mac, Windows, Chromebook, and Linux desktops, and large screen public information panels. NetSupport Notify also maintains a real-time record of who has received and ackn...


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16 Reviews of NetSupport Notify

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

January 2018

User Profile Picture

Craig from Wayne County IN Government

Verified Reviewer

Company Size: 201-500 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Great piece of software, never had any problems with it, always ready when we use it.

Pros

Ease of use, open the software type in your notice select the users and off it goes. Invaluable piece of software to keep users informed of important notices or events.

Cons

Would really like a bigger text box on the notice that goes out so users do not have to scroll and more characters to work with.

September 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2020

Awesome Notification & Alert Software

Overall we are happy with notify and the quick replying support they provide. Instead of calling around to each department, we can now send a message out when we are going to conduct a fire drill or restart a server. Saves a bunch of time.

Pros

The ease of use is what drew us to the notify. When you start up notify you select the options you'd like type your message and select the computers you want to receive it and off it goes. I don't know if they could have made it any simpler. You can sens messages that have audible alerts, messages that can't be skipped or ignored (timer). We also liked that it was multi platform.

Cons

Sometimes the updates make things difficult. We have had to use work arounds in the past until the developers pushed out and update to fix them.

May 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

May 2019

I like the alerts that we are given

Pros

the Alerts look nice and give me time to close down things before the systems reboots.. or it works great for just notifying staff of outages etc.

Cons

I don't really have any dislikes about this product. so far so good..

January 2018

Ken from Reynolds

Company Size: 201-500 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Exactly the product we needed at a great price!

Multi Year Support Discounts

Pros

We are able to push instant desktop notices to all of our users across 8 remote facilities with no effort. The NetSupport Notify product also has the option to force the end user to view the notice by defining a minimum amount of time before a user can acknowledge the alert to make it go away. The software also shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo.

Cons

Wish we would have found the software years ago as we used to rely on email notifications and overhead paging.

January 2018

User Profile Picture

Dustin from Elk Grove Park District

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

A rare product that "just works"

E-Mail is not always a great way to communicate issues -- there are times when you need a more urgent response, and NetSupport Notify gave us just that.

Pros

The ease of use and simplicity of the interface are my top "pros". It was also relatively easy to set up from an administrative standpoint and integrates well with other NetSupport products.

Cons

My only complaint is configuration management -- It can be hard to keep track of who you've deployed specific configurations to and what is unique to each configuration, but as long as you pay attention to what you're doing it should be no issue.