About NOLA

NOLA is a call center solution designed to help businesses connect with customers through outbound or inbound calls in compliance with telephone consumer protection act (TCPA) regulations. It enables sales and marketing teams to identify prospective customers and engage leads through personalized marketing campaigns.

With the auto-dialing functionality, professionals can collect leads’ information across multiple sources including SMS, emails, live chats, faxes and ringless voicemail and automatically synchronize data in real-time. Features of NOLA are SSL security, communication management, phone number validation, reminders and more. Additionally, it provides a reporting module, which enables users to gain insights into customers’ behavior a...


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4 Reviews of NOLA

Overall rating

/ 5 stars

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April 2021

Roger from BC Recovery LLC

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

All in One platform

All I can say is you must try this to see how your business can change.

Pros

I love NOLA we can email, SMS, dial and voice drop, and more all in one platform. The ease of use and my collectors love it in 33 years NEVER have I used such a product that has all in one product. I can do more with less $ and the pricing has blown my prior platform to shame. I was shy trying it until we used it and then the income changed almost instantly. The collectors love it the most because it's easy for them to use and text and email debtors. You got to try this!

Cons

No downside whatsoever. I have no downside to this product.

Reasons for Choosing NOLA

All in ONE!

Reasons for Switching to NOLA

Cost and many platforms at once.

January 2021

Jordan from CNY Management Group Inc

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Revolutionary

Highly recommend

Pros

Ease of uploading accounts and the integration with the excel files from simplicity. Can upload a campaign in under 10 minutes.

Cons

Although changes were made about the progress of the campaign. I still have trouble understanding how much of it is left.

June 2021

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2021

Most affordable software which help your business to grow

Overall it is a most affordable software so you can use it for small business as well because it has all the function which required like call recording , call monitoring and so on.

Pros

With the help of this software you can monitor call , record it and analyze it and also use it for future reference. This software is best for service industry and BPO/KPO . This software is cloud base but you can also use it on any desktop (Linux, Mac etc).This software is affordable and easy to use with 24*7 technical assistance on phone , email.

Cons

We can't access it on phone so if they launch mobile version as well so I think it will become perfect.

January 2021

James G from The G Hustle

Company Size: 2-10 employees

Industry: Broadcast Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

The best for the market

My experience has been great it’s a great software and can’t wait to see the future of it

Pros

This platform is very easy to use and I like that I can upload CVS contacts and everything is placed in its right format it’s been very easy for me to contact clients and customers.

Cons

I would like to be able to video conference

Reasons for Choosing NOLA

Customer service very user-friendly and a team dedicated in helping their clients