About Adjustify

Adjustify is a claims management solution designed to help businesses in the construction, furniture warranty, property insurance and other sectors process insurance claims. Agents can utilize the video calling functionality to connect with customers, conduct remote inspections, capture images and generate insurance reports.

Adjustify allows insurance agents to schedule inspections, send invitation links to clients and record on-site inspections in the online portal for review purposes. The application enables administrators to import and export claims data to access information in real-time. Additionally, policyholders can utilize mobile applications on Android and iOS devices to interact with agents and resolve issues related to claims, even ...


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Supported Operating System(s):

Web browser (OS agnostic)

1 Reviews of Adjustify

Overall rating

5 / 5 stars

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September 2020

Scott from Mile Auto Insurance

Company Size: 11-50 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Adjustify helped us improve customer service, accuracy and indemnity.

They deliver what they say they are going to deliver and they have a team on standby to help. Good training. The cost is minimal compared to sending an appraiser out in the field. During Covid this has been a blessing to have this technology at our fingertips and not have to send our people into the public.

Pros

Ease of use. Very easy to use and we can take photos for the customer or a video while collaborating with the customer in real time. It helped us save on LAE expensing of sending an adjuster out on every claim. It allowed us to speak with the customer at their car as well as zoom in and target certain damage points or video all the damage or both.

Cons

We were an early adopter of the software so we had to wait for them to bring Android on line but they have done that now.

Reasons for Switching to Adjustify

Better functionality as well as the live communication with the customer right at their car.