Trainual
About Trainual
Awards and Recognition
Trainual Pricing
Starting price:
$299.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Trainual
1 - 5 of 455 Reviews
John
Automotive, 51 - 200 employees
Used unspecified
OVERALL RATING:
5
Reviewed May 2024
Trainual Review: You get out of it what you put into it.
Cortney
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
The Thing You Didn't Know You Needed!
We absolutely love Trainual: as a company, a team, and a product. It has become the foundation of our company and the place that we are working so hard to get all of the information. As we build this plane while flying it, we appreciate how easy it is to write down what we are doing so it is easier next time. Prior to Trainual, sometimes I felt like MacGruber holding things together with a paperclip and a gum wrapper based on my memory or other team member's institutional knowledge and now we can capture it all, sometimes in the moment. We plan to be using Trainual indefinitely.
PROSThere are many things that I like the most about this software that have to do with features, but I think the features would not be useful if the platform wasn't designed with a foundation of a solid understanding of how small businesses function and scale. So, to start with, I love the philosophy and approach of Trainual as a company and the team as humans. Trickling down from there, the platform is designed that way - it is clear it is flexibly designed, but kept intuitive, and thoughtfully updated with feature requests that have the greatest impact across their users. The organization of the content makes it easy to jump right in to get something created along with the template gallery helping to streamline it all.
CONSI have two suggestions that are specific to how we use the platform, and I have submitted these are requests so I know they are in the hopper: 1) make the directory accessible through the mobile app. Often times when we hire new people, that is what we want them to be able to access and they are doing everything from their phones before they are in our workplace. 2) update the time stamping to track each time a subject/topic/step is completed for each employee. More Specifically, when you have to provide documentation to the department of labor for unemployment claims they may request evidence of the days/times that you asked someone to complete and then review a policy. In trainual, only the reviewed date is saved so you lose the evidence of the initial completion date. We have been in this pickle twice, and I would like to not to have to track all completions and reassignments outside of Trainual for compliance reasons.
Reason for choosing Trainual
Google classroom wasn't yet an app in google gsuite (now workspace) so we went with Trainual!
Wade
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
The answer to what I was looking for
Overall it has been great. It is easy to use and figure out and it is helping me go deep in systemizing my business.
PROSWe have high turnover and being able to make initial training part of the hiring process have helped us weed out applicants who are not serious. It also provides a great way to get people to complete training before being eligible for raises and promotions. I like how I can track the progress of my team, and quiz them to ensure comprehension, as well as the different media I can implement to help drive home certain points.
CONSThe pricing model that does not include all of the features unless you pay the premium right off the bat. It takes a long time to get all of the systems into Trainual, and I am not able to release it right away to my team so I didnt want to pay the premium if they were not going to be able to access the features right away. I will probably upgrade to the premium later on and revamp my lessons, but I am a bit conflicted about having my team go through re-training at that point just to see some flashy new features that I would have liked to implement at the beginning.
Reason for choosing Trainual
It seemed to be the best fit for our company and it was recommended by moving companies in another market that use it.
Reasons for switching to Trainual
Because of the ability to track and quiz applicants and team members and make a more user friendly portal for them.
Vendor Response
Hi Wade! Thank you so much for leaving a review. We're so happy to hear that Trainual has helped to make your training process more efficient and you've been able to systemize your business with it! And thanks for your feedback on our different plans. The good news is that if you do upgrade, you won't have to make your team go through their training again (unless you'd like them to). Everyone's completion percentage will remain the same when you upgrade. If you do have additonal questions about upgrading or anything else, always feel free to reach out and we'll be glad to help!
Replied April 2021
Erica
Arts and Crafts, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2022
Difficult to Use
My time with trainual was a waste of money and time and never quite got usage from it. Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it.
PROSIn theory, it makes the process of onboarding and training easy and efficient.
CONSThe set up process, even with already having the documentation is burdensome and the flow of how to use the software is confusing. There is no real start and finish or defined, or even suggested, workflow. There are tons of integrations, but no suggestions really as to how to best use them or under what circumstances these things would be useful. It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business. Theres no tapering off or build up. It has to be implemented immediately in order to show it's value and does not account for the set up process.
Reason for choosing Trainual
It's already included in my usage account and by simply creating a table of contents, I can get essentially the same functionality that I was supposed to with Trainual.
Vendor Response
Hi Erica - thank you so much for taking the time to review Trainual. We're sorry to hear that the platform didn't meet your expectations, and we appreciate all of your feedback on how we can improve. We're always adding ways to make implementation much easier for our customers, and we're continously adding new content for this. If you ever would like to come back and try us out, let us know and we'll be happy to set you up with resources that'll make implementation much easier. But regardless, we wish the best of luck to you and your business going forward. Thank you for giving us a try!
Replied June 2022
Jesus
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Great but not for us
I thoroughly enjoyed Trainual. I loved the fact that you can have it on phones and you can search. However, as we started to use it more and more, it because "too much" and we prefer a much simpler approach to organizing our systems. It's great software but a bit much for us.
PROSThe best part about Trainual for us was the ability to have it on the our employees phones and can easily search for topics.
CONSI didn't like the organizational format of the software. Nothing wrong with it but it was just too much for what we needed and it became a little bit of a pain. Personal preference only.
Vendor Response
Appreciate the honesty, Jesus! If you ever decide to give us another go, we have success coaches who can help you to streamline your systems and use only the features that make sense for your simplified approach. If your biz grows and you find you're in need of our product again, we'll be here to make sure you get off on the best foot. Thanks so much for the 4.7 star review!
Replied March 2024