Jira

RATING:

4.4

(13000)

About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, o...

Jira Pricing

Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

Starting price: 

$7.75 per month

Free trial: 

Available

Free version: 

Available

Jira roadmap
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Jira Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jira

1 - 5 of 12,679 Reviews

Jakob

Sports, 11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2020

Functional and Effective but not Pretty

User Profile

Abegail

Verified reviewer

Consumer Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Jira is easy to use.

If you are looking a tools for ticket and escalation, Jira is the best for you.

PROS

You can separate those prioritize ticket.

CONS

Sometimes there was a lot of updates with Jira.

Sangram

Computer Software, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best project management software I have ever used

Our preferred project management tool these days is Jira. For our team, it functions as a kind of central nervous system, keeping everything visible and orderly. The Kanban boards are an excellent tool for visualizing process, and the collaborative elements facilitate teamwork. Without a doubt, Jira aids in keeping us responsible and on course, which eventually results in meeting deadlines and surpassing expectations. Although there was a slight learning curve at first, the increase in quality and efficiency that we have observed makes it well worth it.

PROS

For our team, Jira has been a project management lifesaver. Our workflow is kept quite clear by the Kanban boards, and it is extremely inspiring to watch jobs go from "To Do" to "Done". Additionally, since everyone is in agreement and can readily monitor progress, teamwork is a snap. Jira helps us stay accountable and organized, which is very helpful in meeting deadlines and producing high-caliber work.

CONS

For our team, Jira has been a project management lifesaver. Our workflow is kept quite clear by the Kanban boards, and it is extremely inspiring to watch jobs go from "To Do" to "Done". Additionally, since everyone is in agreement and can readily monitor progress, teamwork is a snap. Jira helps us stay accountable and organized, which is very helpful in meeting deadlines and producing high-caliber work.

Tracy

Telecommunications, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2024

Minimum Viable Project Management for Client Success

PROS

The thing I liked most about JIRA was it's focus on supporting software development protocols (as a software business).

CONS

However, the system is clearly not meant for general project management, especially outside of software development, so there are probably better options.

Rahul

Insurance, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Jira: Bext project management tool for SAFe

PROS

some of the best features are: 1. Task creation and their category (analysis task, execution tasks , bug etc) 2. Tracking of each tasks using kanban board 3. Effort Estimation of tasks 4. The report like burn down chart.

CONS

1. Sub tasks (e.g Defect sub tasks) should also have points to track the time taken by each sub tasks. 2. Macro creation to get some graph created for managers should be easy to configure. 3. May be a common forum where we can go and ask our query.

Reasons for switching to Jira

Jira was very user friendly especially for Agile framework and hence when we moved to SAFe, we switched to JIRA