PriceLabs

RATING:

4.9

(193)

About PriceLabs

PriceLabs is a powerful revenue management & dynamic pricing platform for hospitality accommodations. Vacation rentals, hotels, aparthotels, RVs, and campgrounds use PriceLabs to optimize revenue, save valuable time and access the latest market data. It integrates with Airbnb, Vrbo, and 100+ Property Management Systems (PMSs) and provides data-driven pricing recommendations coupled with flexible automation rules & customizations. Founded in 2014, PriceLabs today prices over 350,000 units across 120+ countries and is available in 5 languages.

PriceLabs Pricing

Pricing depends on number of properties. No commission, price per listing goes down with volume.

Starting price: 

$19.99 per month

Free trial: 

Available

Free version: 

Available

Setting your base price
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PriceLabs Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for PriceLabs

1 - 5 of 193 Reviews

Gal

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2023

It Did Exactly What I Needed.

User Profile

Renata

Verified reviewer

Hospitality, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

PriceLabs continues to impress with exceptional customer support

has been highly positive, characterized by the seamless and gradual learning curve the powerful software offers. PriceLabs not only provides robust functionality but also ensures that users can acquire a nuanced understanding of its features over time. The platform's design allows for a progressive exploration of concepts, enabling users to delve deeper at their own pace.

PROS

It's evident that PriceLabs consistently goes above and beyond, showcasing exceptional dedication to customer support. Their content-rich webinars underscore a commitment to ensuring customers are well-informed and empowered. This unwavering focus on customer training sets PriceLabs apart, exemplifying a commitment to excellence in customer service.

CONS

While the platform is robust and efficient in automating pricing strategies, users occasionally find themselves delving into manual assessments to ensure nuanced optimization.

Reason for choosing PriceLabs

The flexibility to pay on demand and deactivate synchronization during low seasons was a key factor in choosing PriceLabs. This feature allows you to optimize costs by aligning payments with your specific needs, particularly valuable when demand is lower. The ability to toggle synchronization on and off provides a dynamic and cost-effective approach, showcasing PriceLabs' adaptability to your business's changing requirements.

Vendor Response

Hi Renata, Thank you so much for taking the time to leave this detailed feedback, and especially for acknowledging our customer support - one of the areas we, as a company pay special emphasis on. Wishing you the best for 2024. Warm regards, Richie

Replied January 2024

Linda

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Best software for pricing vacation rentals!

Saves me a ton of time over manually adjusting pricing and availability. This is one of my favorite softwares for managing my vacation rentals.

PROS

• Pricing adjusts very well based on demand and it is obvious that prices for festival weekends, etc should be higher and the software does adjust for these events - some of which I don't even know are going on • Allows min and max prices and has a lot of customization of pricing possible • One of the best features is the ability to set customized availability as well as pricing. I can set a 2 night minimum for the near future but then a 30 day minimum farther out if I would rather find a longer term guest. • Orphan day availability is great – here I can allow a 1 night stay only if it is in between other bookings and the software automates all of this where I used to have to do it manually. • The software pushes pricing and availability to AirBnB and also to my channel manager Lodgify which is great as then Lodgify can push to VRBO and Booking.com. • I like that I don't have to pay for a month if I don't need to sync pricing for a property (this works well when I have corporate guests staying for multiple months)

CONS

• Pricing is a bit higher than what I would pay on a different system I tried out but the features made it worthwhile.

Reason for choosing PriceLabs

I did a trial of Wheelhouse and found that the prices they were setting were much lower than what Pricelabs used on the higher end and I am always over 90% occupied so wanted the higher prices.

Reasons for switching to PriceLabs

I did a trial of Beyond Pricing first but they made you set a base price which was to be the average you received on AirBnB. Pricelabs calculates the base price for you which was the big advantage I saw at the time.

Patricia

Real Estate, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2022

Worthless

Horrible

PROS

There is no pro for us. It was completely worthless. We gave it over 6 months. When it was costing us money we dropped it.

CONS

This product did nothing for our rental business. We understood how to use the tool, it was not difficult to use. It just does not work well. Their customer support was non-existent.

Reason for choosing PriceLabs

Promise of what the product would and could do and the pricing

Vendor Response

Hi Patricia: This is Richie and I am one of the founders here. We are very sorry to disappoint you. We are glad that you found the tool easy to use. I am glad that you are continuing to use PriceLabs still and I see that you have started to receive bookings. We highly recommend watching our training that happens every day to optimize your account. I also briefly looked at your account and it seems pretty solidly booked. Maybe this was after you increased price?

Replied September 2022

KIMBERLY

Real Estate, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Great software for STR occupancy pricing. Prices competitively

Overall software is great but their customer service is exceptional. They understand what str companies are going through with covid and are supporting us all the way. Thanks guys! You are awesome.

PROS

Easy to use and understand. Always improving and adding helpful elements

CONS

Wouldn't mind a few more specifc features.

Reason for choosing PriceLabs

Easy and responsible accurate pricing to us as hosts. It works well and their CS is on top of emails.

Reasons for switching to PriceLabs

Wheelhouse is insane expensive. They want a %. Which i just don't agree with. I'm the one buildingy business. If I amxmore profitable it's because I bought be furniture or took better photos or just demand is up. Has nothing to do w the software so to take a % is not acceptable to me. It's a base product that does the same thing every time. This deserves a base price payment which is what Pricelabs smarly does.