iNymbus

RATING:

4.3

(6)

Visit Website

Overview

Reviews

About iNymbus

iNymbus helps retailers and shippers manage deduction and chargeback disputes using robotic process automation. The platform automates the process of identifying and correcting chargeback issues, which helps businesses reduce their cost and manual labor. iNymbus also helps companies collect on missed deductions and other lost revenue opportunities by streamlining their claims processing. It uses a built-in algorithm to automatically create claim packages when needed and approves/denies all incoming claims. Additionally, robots can dispute claims directly with vendors or shippers by communicating through the vendor's or shipper's portal. Or they can prepare for email and printing before mailing communications to these parties. It also offers customer support via phone a...

iNymbus Pricing

Please contact iNymbus for pricing information.

Free trial:

Available

Free version:

Not Available

iNymbus Reviews

Overall Rating

4.3

Ratings Breakdown

(2)

(4)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for iNymbus

1 - 6 of 6 Reviews

Write a Review

Paul

Consumer Goods, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2022

AR Automation

Since implementation 4 months ago we've had a 73% recovery rate which is considered excellent compared to the industry

PROS

Since implementing the software, we have dramatically improved the efficiency of disputing Amazon claims

CONS

I wish the software had cash application module

Kenneth

Chemicals, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2022

Bang For Your Buck

iNymbus has been instrumental in saving our company time and manpower in resolving Amazon deductions.

PROS

Very easy to use and integration was seamless.

CONS

No cons come to mind except for the added cost needed for reconciliation automation.

Tanner

Sporting Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2022

Needed Automation

PROS

The ability to accomplish the same goals without the laborious tasks of manual entry is critical for our business.

CONS

Not as good of results as expected in the beginning and the price points seem to be a little higher than other options.

Jessica

Consumer Goods, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2022

Happy with the results

Saves us a lot of time.

PROS

Very helpful in obtaining backup documents and creating disputes.

CONS

There are some things a robot just can't interpret.

Keith

Sports, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2022

Venum iNumbus

PROS

Honestly, the autonomy of it. [SENSITIVE CONTENT] helped us set everything up very easily... set and forget!

CONS

The web interface can be a little clunky.

Annette

Consumer Goods, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2022

My #1 Home Depot Helper!

My overall experience with iNymbus has been positive. The Sales and Service staff are knowledgeable, responsive and thorough.

PROS

The features we have activated are easy to use. The portal is easy to navigate and end user friendly.

CONS

There is data, reason for customer rejection as an example, that is not currently available but would be beneficial.

6 Reviews