Great refresh times, near-live data from flow from ERP. Ease of use and customisation. Room for enhancements and add-ons.

there ins't anything obvious that comes to my mind.

OpsVeda has become a very handy tool in our business processes at Siemens because it is now part of a larger audience. Initially when it was implemented, only 2 people from the team had an idea about what the tool could do. After 2 years, there are more than 300 users who are currently using the tool and more that are familiar with its functionalities. When I first took up the responsibility of managing the software as a main admin from Siemens, I had about 10 suppliers using the tool to its entirety. Today, I have 85 active suppliers that constitute more than 70% of our critical open orders who use this tool everyday. Suppliers that are onboarded onto our electronic process (EDI) of confirming purchase orders are now very inclined to use OpsVeda instead due to the interesting feature of watching the orders move from one grid to another when changes are made. We have requests from the EDI suppliers to start moving them to OpsVeda and the word is being spread all across the globe. The instantaneous response with every click, makes it more exciting for users to move towards it. This could not have been possible with the great team at OpsVeda that ensures questions are instantly answered and issues resolved. A big shoutout to 2 very fine people at OpsVeda, [SENSITIVE CONTENT] who are always on their toes to assist with any hiccups with the tool. Their team is super approachable and leave no stone unturned.

OpsVeda is a great tool to showcase the lifecycle of a purchase order. The most impactful feature it possesses is the ability to create exceptions to fix data errors in any ERP system. It is a very transparent tool with easy navigation. As troubleshooting is my everyday task at work, this portal offers insights in making my task comparatively simple than doing it manually. The automation used in this software is straightforward and easy to comprehend. Although this is an extensive tool that has varied features, it is tactically built. One of the critical features that encompasses any general software's success is the usage. OpsVeda gives the flexibility to monitor the usage metrics to quickly identify who is accessing the portal. This is especially important for an analyst to be able to gauge the performance of the tool and its users.

Working in a supply chain environment and dealing with purchase orders/acknowledgements, the one feature that clients look for is able to add attachments for easy access. As I work with suppliers on a day-to-day basis, the common feedback was having a feature to include attachments.

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Small company therefore not always enough team members to assist with questions

I appreciate how the tool efficiently provides data, allowing me time to focus on actioning items, rather than spend hours gathering and analyzing information. Recently, we had issues with stock transfers that were left open and feeding our planning tools to not produce styles that were actually needed. Ops Veda team were able to quickly build a view to see dollars impacted on the order bank within the quarter.

We are still working on implementing a direct connection with our ERP system. Once this is connected, we will have more up-to-date data.

The customer service is rather good, however the development side of things does have some issues. OpsVeda develops new modules or capabilities quickly, but (in my case) their team can say that what is being developed is "included" in the "current cost" of OpsVeda, and then backtrack on it and say "it actually will have a cost", once the new module has been developed and presented to their customer (in this case, us in WD). Other than that, very supporting staff with great response time. pt for the

Near-real-time data is what is best about OpsVeda. It's very customizable and the data displayed can be tailored to the users needs.

I am ok with the quality of the product at the moment.