Omedym

RATING:

3.8

(4)
Overview

About Omedym

Omedym digitizes the buying experience by indexing every word in your videos, demos, and PDF content, making them 100% searchable. This digital buying experience increases buyer engagement by drawing your prospects in as they search and explore the topics that matter the most to them. Sales sees the prospect’s complete digital footprint giving them the insights they need to target the selling motion. They know every stakeholder engaged in the sale and the content they’ve viewed. This enables sales to take actions that shortens the sales cycle and expand the selling opportunity with guided product experiences. Omedym, my demo spelled backwards, flips the script on the buying process by digitizing the buying experience. It’s time to empower your buyers to buy and your s...

Omedym Pricing

Free trial: 

Not Available

Free version: 

Not Available

A look at what a prospect sees on MercuryGate's Omedym content portal. After searching a question in the search bar, the platform found the answer to the question at 7 mins and 8 seconds in a video. Prospects can also click the recommended topics (left).

Omedym Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Omedym

4 Reviews

Emiliano

Retail, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great tool for sales

Great. Would highly recommend the tool, with the caveat that it'll take effort to set up and use.

PROS

Love the core functionality. It's a fantastic way to share resources and additional information, then see who is engaging with it.

CONS

Set up could be better, but it's a newer tool, and they've been very receptive to feedback.

Reason for choosing Omedym

Better features, better CS and sales team, much more responsive.

Matthew

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed June 2023

Portals for prospects

PROS

I like the ease of set up of a new portal and the ability to add and delete content and participants.

CONS

A bit clunky to use, I sometimes struggle with getting the portal how I want it, and ensuring everybody is invited. Drag and drop would be way easier.

Michael

Telecommunications, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

Great Start, But needs work

The team from Omedym is great. True professionals. The challenge is I don't think they have actual sales reps on their team that have ever had to use a tool like this. Possibly former field sales reps from other companies, but not sales reps that currently use the product to engage a customer.

PROS

Provides a single repository for all your customer facing collateral. Having one shared space so prospective customers don't have to download large files. Analytics appear very accurate and helpful.

CONS

The name alone is hard to say when having conversations just to start. There needs to be a better space to describe what the viewer is seeing. A chat function or some sort of space where comments can be left for each file that's uploaded would be nice, thus, notifying the user that a customer just left a comment. There's also some challenges with file cover photo being cropped oddly so the viewer can't really see the title of the collateral in the jpeg. Would like to be able to crop and select the image to be seen. There's also a challenge that doesn't make sense to me as a user; templates. The templates are designed to give the person creating the shared space a general format based on what someone else in the org thinks the prospective customer should see. The "TEMPLATE" is fine, but it's very rigid and it's difficult to move access files in the repository if you're customer doesn't fit the template. Also, the oddest issue is that when you create your shared space, you initially share the content you want to shar with your customer. However, the customer can has access to the entire repository of collateral. I only want my customer to see what I want them to see. I don't need them digging around in every file we have available. I want to be able to use additional resources as touchpoints to draw the customer back into the site. Would also like to understand if they have scrolling tokens implanted into the files we share with the customer.

Pamela

Information Technology and Services, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Broadcom Marketing

Direct Marketing to Customers and metrics showing if they read it.

PROS

The ability to post and share videos with many profiles. The metrics showing who watched it.

CONS

A bit tricky to figure out how to use templates and how to recommend content