Outplay

RATING:

4.7

(72)

About Outplay

Outplay is a cloud-based sales enablement solution that helps enterprises interact with the target audience and gain visibility into various business metrics to increase revenue and growth. The software lets sales teams view, monitor, and organize their goals and engage with the customers across different marketing channels including SMS, call, LinkedIn, email and more. The automation functionality in Outplay automatically saves the tasks. Additionally, it also facilitation integration with numerous third-party applications such as Hubspot, Microsoft Office 365, Salesforce, Gmail, Zapier, Pipedrive and more.

Outplay Pricing

All features included. Billed Annually.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

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Outplay Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Outplay

1 - 5 of 72 Reviews

User Profile

Christopher

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Changing the Outreach Software Game

They have amazing support and are growing the product every day. I love how easy it is to engage with. I'm now able to connect with exponentially more prospects across all platforms than I was before.

PROS

My favorite part about outplay has to be in how it presents tasks that are due within their sequences. It allows you to send out tons of pre-made and customized templates very quickly and easily. Best part of all? Everything gets recorded to Pipedrive using Outplay's native integration. This allows for a high level view of what's going on in all my deals, while keeping contact data siloed between sales reps.

CONS

The learning curve when setting up the software was a bit tricky. The triggers and sequences are kept in a strange place and are not easily tested. Additionally, I had some trouble with parts of the pipedrive integration. All of this was not more than a minor inconvenience.

Reason for choosing Outplay

Better pricing, easier to use, better UI

Reasons for switching to Outplay

Pipedrive's outreach tools are much more limited and inconvenient to use. They also do not allow for outreach on platforms outside email, SMS, and calling.

Kieron

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Powerful tool with all the features I need, backed by a team who actually cares

Outplay brings it all together is a cohesive kind of way so I never end up with silos of data and I can be confident about which communications any given prospect has received... and what should happen next.

PROS

Believe me, I have tried a LOT of outreach platforms over the years. The one I was using stopped servicing clients in Australia. And everything else fell short. That is until I found Outplay, which gave me everything I needed at a significantly lower price tag. Multi-channel sequences - my process intertwines LinkedIn, email, calling and miscellaneous tasks (e.g. direct mail, video, etc.). Most platforms ONLY focus on email. Or if they do have other task types, they are too restrictive around how they can be used. Outplay is extremely flexible in this respect. It amazes how few platforms have functionality to make bulk updates/edits/exports. Outplay makes this simple. Bulk updates are easy, tags make managing everything simple, and the import/export functionality means you can update CSVs rather than trying to do complex manipulation in the platform. Outplay never feels overly restrictive. I'm able to setup all the personalisation, custom fields, integration, domain setup, etc. that I need to run a powerful, sustainable and successful campaign without silly hacks or workarounds that I would otherwise need to get in place on other platforms.

CONS

When I think about how much time and money I've spent researching a platform that is actually a good fit for me, honestly, I'd be splitting hairs to find things I dislike about the platform.

Reasons for switching to Outplay

Outreach stopped servicing Australia. Outplay is better for a fraction of the cost.

Jeff

Staffing and Recruiting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great multi-channel outreach tool for recruiting firms

Been with Outplay for a few years and love how they continue to evolve the product. Support Team is really responsive.

PROS

Outplay helps us to maintain our outreach cadence through email, LinkedIn, text and calls. Sequences are really easy to build. Love how it integrates with Crelate for a consolidated view of our interactions.

CONS

While there are still enhancements they can make, it is a powerful tool for our firm.

Shresth

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed April 2022

Outplay review

I use Outplay for Outbound Sales. I recently switched from Apollo.io. My initial impression is an unfavorable one. I've found it difficult to prospect and add leads onto Outplay.

PROS

It provides sufficient analytics that allow you track your sales performance. The tasks dashboard allows you to understand how prospects are engaging with your emails in real-time.

CONS

I'm still a new user but here are some of the things I dislike about Outplay Lack of integration with Sales Nav - having to import prospects into Outplay with an Excel sheet is extremely frustrating. Software is clunky (sometimes) - I've had to wait for longer than usual for screens to load.

Reasons for switching to Outplay

Apollo offered a lack of Sales Analytics

Eli

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Outplay Review

It was always great working with Outplay team. Their customer support team mainly Sreehari has been very helpful to all of our concerns.

PROS

They have the best customer service. We've tried other sales engagement tools but with Outplay, most if not all our needs were met.

CONS

Occasional delay in displaying responses.

Reason for choosing Outplay

Customer service and efficiency of the software

Reasons for switching to Outplay

Customer service and efficiency of the software