About Avast Business CloudCare

AVG CloudCare is a cloud-based security suite designed for small and midsize businesses (SMBs) and the third party managed security service providers (MSSPs), who can use this tool to manage security on behalf of their clients.

AVG CloudCare includes a wide range of security features including antivirus, which protects PCs and laptops and detects and removes concealed threats. Files are scanned before employees download them and URLs are scanned while they search online, thus reducing the risk of attack.

Meanwhile, AVG CloudCare’s content filtering option enables businesses to monitor, and if necessary block, select websites employees visit to improve workplace efficiency. It also enables protection against spam and encry...


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Supported Operating System(s):

Windows 7, Windows Vista, Web browser (OS agnostic), Windows 2000, Windows 8

26 Reviews of Avast Business CloudCare

Average User Ratings

Overall

3.98 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(9)

9

3 stars

(5)

5

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

June 2018

Jose from PULL&BEAR

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

June 2018

a reliable antivirus, do not worry anymore and leave your computer in your hands, take care of it

I keep my computer free of cyber threats

Pros

this software has a nice visual aspect which pleases the client very much and has its tools very well, you can install it and leave everything in your hands, it will be in charge of keeping your computer or device free of cybernetic threats

Cons

although it is a software of great visual attractiveness at the time of which a person without any knowledge uses it it will be a bit complex, they should improve that part a little so that the softaware is easily manageable by more clients

July 2018

Dave from SofTec Solutions

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2018

An easy to use centralized portal to protect and manage client's endpoints.

Client satisfaction of being well protected from attacks, along with the ability of having their data backed-up to the cloud. We have earned the trust of the client that we are invested in protecting their data and helping them run their business so that they can succeed. And if our clients succeed, so do we.

Pros

The built in Premium Remote Control is awesome. Also the ability to control the surfing of computers by creating a simple policy and assigning the policy to the computer(s). The alerting feature is great to keep us informed on potential viruses or surfing to unapproved sites and many things in between. I guess there are many things about this software that we have come to appreciate.

Cons

Sometimes version upgrades have needed some handholding with the endpoints. That is probably the downside of a portal that is working to keep all the computers protected with not just the most recent virus definitions, but also the most recent Anti Virus engine and client software. We are glad it does do this, but like all changes and upgrades that get installed, sometimes things don't go as planned. In the present climate of the internet, you cannot allow your security software to get behind.

March 2020

MISTY from Blade Computers

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

March 2020

Avast cloud care experience

The product seems great from a outsider's point of view. That is why I pushed for the swap. The remote access it gives for free with the cloudcare was a big perk. But after the frustration and time put in we made a swap back to our previous antivirus. I did give a year of time since I purchased the seats. Hoping the issues would get resolved. If they ever do get everything working properly that they offer I would consider trying it again. But suggest for anyone looking into using this product FIRST try the 30 free trial to make sure it fits for your needs.

Pros

The cloudcare dashboard with the devices and the customers in one locationt in order the manage your client base.

Cons

Im not sure which category this would fall under but I would say the policy management. This is what I discovered after deployment and purchase of 50 seats. Once deployed a RDP web app a office used that vital to their job was blocked by the fw. So I looked in the policy manager and did not find a place to implement a rule to allow. I did find it on the local install. So I put the rule in place for each user and went about my day. The next day multiple users called complaing it did it again. But not all of the users called. Strange huh? Well after investaging because the response time from support took too long I found that once ws does a reboot ALL local rules created are wiped. Then avast informs me that all rules that will stay permanently have to be pushed through the cloud care manager. Fine we will do that. Np. Wait. There is no way to push a rule for the ports I need. Only can do locally. Yeah so had to redo each install and install without firewall. Yeah antivirus with a firewall.

Reasons for Choosing Avast Business CloudCare

The cheap price.

Reasons for Switching to Avast Business CloudCare

I had came across a office that uses this product and they loved it. I went and looked into if for myself and found everything they offered would save my company money as well. The remote service would eliminate the other software we purchase.

March 2019

Ben from Smart Choice Computer Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2019

Worth the Price

For the price you get this antivirus at I'd say its definitely worth it, and while this antivirus has its cons so does any other antivirus out there and thats unavoidable. However, in todays society I would definitely say its one of the top ones out there.

Pros

The premium remote feature is a nice addition that can allow a business to easily access their customers computer/device in order to fix any errors that the customer may be experiencing. The overall interface of the antivirus is also pleasing to the eye. Another cool feature of avast is the scheduled scan function to which it can be set at certain times of the day, week, or month to scan your computer for any traces of adware.

Cons

Unfortunately, the remote support feature requires your to download the software every time you start a new remote session. I believe its unnecessary for avast to make you do this unless there is a newer version of the software to which then it would make sense. When the antivirus is scanning it can sometimes interfere with what the user is currently doing on their computer so thats another con for me.

December 2018

Stephen from Chadwell Supply

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

Avast Business Cloud Care

Overall we are happier with Avast then our previous anti-virus and as stated earlier it is allowing us to get rid of the separate remote software we were using. The licensing on our previous anti-virus became a large inconvenience to manage and the licensing has been easy to manage with Avast and cheaper. So far Avast seems to offer a similar level of protection and we have had no complaints as far as the protection goes either.

Pros

I really like the remote feature that is built into this version of anti-virus. It allows us to use a single program for what we used to have 2 programs for. The installation for Avast is much quicker than the installation of our previous anti-virus software was.

Cons

The one thing I do not like about the premium remote feature is that it wants you to download the premium remote software every time you start a new remote session. This should not be necessary as once you have downloaded it, Avast should not ask you to download it again in order to start a new remote session.