Avast Business CloudCare
About Avast Business CloudCare

Most Helpful Reviews for Avast Business CloudCare
1 - 5 of 28 Reviews
Jose
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2018
a reliable antivirus, do not worry anymore and leave your computer in your hands, take care of it
I keep my computer free of cyber threats
PROSthis software has a nice visual aspect which pleases the client very much and has its tools very well, you can install it and leave everything in your hands, it will be in charge of keeping your computer or device free of cybernetic threats
CONSalthough it is a software of great visual attractiveness at the time of which a person without any knowledge uses it it will be a bit complex, they should improve that part a little so that the softaware is easily manageable by more clients
Dave
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
An easy to use centralized portal to protect and manage client's endpoints.
Client satisfaction of being well protected from attacks, along with the ability of having their data backed-up to the cloud. We have earned the trust of the client that we are invested in protecting their data and helping them run their business so that they can succeed. And if our clients succeed, so do we.
PROSThe built in Premium Remote Control is awesome. Also the ability to control the surfing of computers by creating a simple policy and assigning the policy to the computer(s). The alerting feature is great to keep us informed on potential viruses or surfing to unapproved sites and many things in between. I guess there are many things about this software that we have come to appreciate.
CONSSometimes version upgrades have needed some handholding with the endpoints. That is probably the downside of a portal that is working to keep all the computers protected with not just the most recent virus definitions, but also the most recent Anti Virus engine and client software. We are glad it does do this, but like all changes and upgrades that get installed, sometimes things don't go as planned. In the present climate of the internet, you cannot allow your security software to get behind.
MISTY
Information Technology and Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2020
Avast cloud care experience
The product seems great from a outsider's point of view. That is why I pushed for the swap. The remote access it gives for free with the cloudcare was a big perk. But after the frustration and time put in we made a swap back to our previous antivirus. I did give a year of time since I purchased the seats. Hoping the issues would get resolved. If they ever do get everything working properly that they offer I would consider trying it again. But suggest for anyone looking into using this product FIRST try the 30 free trial to make sure it fits for your needs.
PROSThe cloudcare dashboard with the devices and the customers in one locationt in order the manage your client base.
CONSIm not sure which category this would fall under but I would say the policy management. This is what I discovered after deployment and purchase of 50 seats. Once deployed a RDP web app a office used that vital to their job was blocked by the fw. So I looked in the policy manager and did not find a place to implement a rule to allow. I did find it on the local install. So I put the rule in place for each user and went about my day. The next day multiple users called complaing it did it again. But not all of the users called. Strange huh? Well after investaging because the response time from support took too long I found that once ws does a reboot ALL local rules created are wiped. Then avast informs me that all rules that will stay permanently have to be pushed through the cloud care manager. Fine we will do that. Np. Wait. There is no way to push a rule for the ports I need. Only can do locally. Yeah so had to redo each install and install without firewall. Yeah antivirus with a firewall.
Reason for choosing Avast Business CloudCare
The cheap price.
Reasons for switching to Avast Business CloudCare
I had came across a office that uses this product and they loved it. I went and looked into if for myself and found everything they offered would save my company money as well. The remote service would eliminate the other software we purchase.
Andrew
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
Avast - from free to full Avast package
I'm gaining peace of mind, knowing (and being able to chdcl) that systems running software. I can set backups also to cloud on certain users and systems, doubling down on internal backup procedures.
PROSSetup was easy. Create cloud account, using info provided. Download install package for client PCs and devices and simply install. All visible on dash, even with control, rename, choose/force updates and more.
CONSI genuinely cannot think any negatives. Memory usage and background processes are not intrusive. Previously I had to make exception for Sage, that has been fixed from free version. Avast allows other firewalls or security software to run, it doesn't try to monopolise or take over your system. It's good
Reasons for switching to Avast Business CloudCare
Offered at fair and affordable cost, as part of an insurance package. I immediately made the business decision. It came at the right time for growing IT system and gave me peace of mind using Avast which is established and user friendly and trustworthy.
Ben
Verified reviewer
Computer & Network Security, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2019
Worth the Price
For the price you get this antivirus at I'd say its definitely worth it, and while this antivirus has its cons so does any other antivirus out there and thats unavoidable. However, in todays society I would definitely say its one of the top ones out there.
PROSThe premium remote feature is a nice addition that can allow a business to easily access their customers computer/device in order to fix any errors that the customer may be experiencing. The overall interface of the antivirus is also pleasing to the eye. Another cool feature of avast is the scheduled scan function to which it can be set at certain times of the day, week, or month to scan your computer for any traces of adware.
CONSUnfortunately, the remote support feature requires your to download the software every time you start a new remote session. I believe its unnecessary for avast to make you do this unless there is a newer version of the software to which then it would make sense. When the antivirus is scanning it can sometimes interfere with what the user is currently doing on their computer so thats another con for me.