AVG CloudCare is a cloud-based security suite designed for small and midsize businesses (SMBs) and the third party managed security service providers (MSSPs), who can use this tool to manage security on behalf of their clients.
AVG CloudCare includes a wide range of security features including antivirus, which protects PCs and laptops and detects and removes concealed threats. Files are scanned before employees download them and URLs are scanned while they search online, thus reducing the risk of attack.
Meanwhile, AVG CloudCare’s content filtering option enables businesses to monitor, and if necessary block, select websites employees visit to improve workplace efficiency. It also enables protection against spam and encryption for email, and pay-as-you-go cloud backup to defend against potential data loss.
Finally, AVG’s remote management tool enables an administrator to manage a company's security from anywhere, on any device. Highly scalable, AVG CloudCare is available as a year or two-year subscription with optional monthly add-ons.
Trevor from reachAbility Association
Employees number: 11-50 employees
AVG Cloudcare is a required application under the service agreement we have with the organization who provides us with IT support and transitioned our organization to the Microsoft Cloud (Office 365). As a result, I can't speak to the ongoing cost or to some of the deeper features, as they are the only ones to use those elements of the program. As far as basic defense and scanning goes, though, AVG Cloudcare is passable at least.
I enjoy that AVG Cloudcare usually runs quietly in the background, and does not consume too many system resources on most machines. I also enjoy that its primary interface is fairly user friendly, with most functions intuitively accessible with the click of a mouse.
I dislike that AVG Cloudcare can be more intrusive for some of my staff, repeatedly popping up and prompting them (which leads them to come to me, not understanding the system or its meaning) about things which a) could easily just be allowed by default or b) are false positives on select files.
Jeremy from Technology
Specialty: Consumer Products
Employees number: 51-200 employees
Its a cheaper end solutions but comes at a overall coast. I had this product for over a year testing it and it had more cons then pros.
Not turning edge technology - leaves more computer / network open with it on then with out it. Go with more expensive solutions - it will be worth it!
Dan from ATS, Inc.
Specialty: Professional Services
Employees number: 2-10 employees
AVG recently purchased by Avast does concern me, but I have seen no change in support and stability and it's been nearly a year.
Very easily managed by admins, easily deployed and notifications are great. Support is great if you are an AVG partner. Pricing is best in the business, so it's a great value. And, last but not least, the newly updated Remote-IT feature is excellent and unmatched by any competing product.
Can be slow sometimes, causing users to reboot. Has been known to conflict with some scanner software.
William from Stone PC Works! Inc.
I've used CloudCare for over 2 years, and sold & recommended AVG anti-virus products since 2007. In the late 90s and 2000s AVG Technologies was a solid company putting out a solid antivirus product. Now the company is focused on sales, market share and increasing profits, at the expense of technical support and beta testing.
CloudCare is a train wreck. It's unreliable, has chronic technical issues, is prone to service outages, and AVG is constantly pushing out half-baked updates that introduce as many problems as they resolve. On top of all that, the technical support for resellers is unfortunately unresponsive.
In the time since I switched over to CloudCare, the situation has grown far worse than it was a couple of years ago. I have hung on hoping things would improve, but instead it has gotten worse. I finally had to bite the bullet and move to a true MSP platform. I recommend avoiding any product from AVG technologies altogether.