Supported Operating System(s):
About Metallic SaaS Backup & Recovery
Metallic™, A Commvault venture, was established to bring next-generation software-as-a-service (SaaS) data protection to the market, delivering Commvault’s powerful core technology simply through the cloud. Together with its partners, Metallic offers a growing portfolio of SaaS backup and recovery solutions to help today’s companies keep their data protected, compliant, and safe from deletion, corruption, and attack.
Offerings include Office 365 Backup and Recovery, Endpoint Backup and Recovery, Salesforce Backup, Database Backup, File and Object Backup, and VM & Kubernetes Backup.
Since it’s SaaS, Metallic is easy to try before you purchase, with a simple UX that walks you through setup.
For small and medium-sized business, with fast-growing enviro...
2 Reviews of Metallic SaaS Backup & Recovery
3 / 5 stars
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Benjamin from Parsons
Company Size: 10,000+ employees
Time Used: More than 2 years
Review Source: Capterra
Value for money
Metallic is easy, secure, and reliable.
It handles endpoint backups very well. Encrypted and reliable.
Once Metallic is setup, you can forget about it and let it do its thing. I like the daily reports that I've setup to run and I don't have to worry about it.
The user interface can be a little tricky but not hard to understand and configure.
Reasons for Choosing Metallic SaaS Backup & Recovery
The SaaS solution was key. No hardware is needed.
Robert from Innovative.Solutions, Inc
Company Size: 2-10 employees
Industry: Computer & Network Security
Time Used: Less than 12 months
Review Source: Capterra
Why we are looking else were for a back-up solution
Our backs are failing every day since early April
We have made multiple appointments but I never connected. I was ask to go into Office, but no detailed instructions.
Tech Support - very hard to get the assistance needed
Response from Commvault
Replied May 2021
Hi Bob. Customer experience is top priority for us. We contacted you within hours of learning of your support request last month, and have reached out again several times since. In case your contact information has changed please contact us directly at firstname.lastname@example.org. As you know, we've been able to identify the issue is with expired credentials unrelated to your Metallic deployment. We hope to hear from you soon so we can help you resolve this quickly, walking through the fix as we've offered.