ConnectWise SIEM
About ConnectWise SIEM
Awards and Recognition
ConnectWise SIEM Pricing
Pricing for Perch Security starts at $10 per user per month.
Starting price:
$10.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for ConnectWise SIEM
1 - 5 of 44 Reviews
Joe
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great product to help MSPs scale their security business
From the moment we have started working with Perch, they have been at the top of our list of vendors.
PROSEase of sales with account managers Ease of set up and configuration Continual development of API
CONSNo - nothing that can come to mind, they have been very easy to work with
Reason for choosing ConnectWise SIEM
SOC
Reasons for switching to ConnectWise SIEM
Eventtracker's product support left a lot to be desired and working with Continuum's SOC was a disaster
Karl
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
A great product that has helped us immensly in providing cyberdefense to our customers
A really great team, easy to get a hold of and really a big part of helping us stop the bad guys in our customers. We have multiple success stories from this product where a significant crisis was stopped before it became a crisis. Also, it is very reasonably priced. This has made it easier for us to approach even our smaller customer. Lastly, we use the product to help us protect and detect our own network.
PROSThe product is comprehensive. It touches the network, the individual hosts and cloud based resources. It all aggregates into a very flexible and feature rich SIEM or SIEM like tool that helps us really figure out what is going on.
CONSWhen we first engaged with Perch they had not yet completed some key integrations. Those have been completed now. I can't really think of a current limitation that we wish were better. We are very happy with the product.
Reason for choosing ConnectWise SIEM
The product was more flexible, their integrations were better, and flexibility in making their tool customized to us was impressive. Also, Perch was lower cost then the others.
Reasons for switching to ConnectWise SIEM
Perch was more comprehensive, had better integrations with our other tools and was less expensive. Really its the best of both worlds. Its both better and less expensive. That is a rare thing.
Rob
Computer Networking, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed March 2021
Perch failed us for Security and compliance
Perch is very good at selling its product but it doesn't deliver on its promise. It's not a true log mangaement or SIEM. Their SOC is more of a Support than anything else. They are too junior
PROSpricing is very attractive at first but then it adds up very quickly. It doesn't scale very well.
CONSLog retention is a problem. We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.
Reason for choosing ConnectWise SIEM
The price was attractive but the product very inadequate
Reasons for switching to ConnectWise SIEM
Both carvir and eventTracker fail to provide a true log management solution. Their SIEM is very primitive and doesn't scale very well. It's good for MSPs with 2-5 employees.
Chris
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Perch Security - SOC-backed Threat Hunting and SIEM that is not complicated
The people at Perch from the top to the bottom are great. If you run into issues, have questions, or just need some advice, they are there for you. Also, their SOC is based in Houston on USA soil which is important to many when you have someone watching your back from a cyber perspective.
PROSThe Perch solution has a very community-esque feel. Users of Perch love it and are not afraid to support one another, share tips, tricks, customizations, etc. This collaboration and feedback is also present within Perch and the improvements that are made to the product it reflect the users' requests and needs.
CONSThis is a product where the more one puts into it, the one gets out of it. It is no magic system out of the box per se. This is not really Perch's fault, but to the layperson, one could thing that.
Reason for choosing ConnectWise SIEM
The Perch experience is second-to-none. You can tell they are passionate about their product and it is just not a re-packaging of existing open-source tools.
Matt
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
An enterprise vs MSP view.
I have used and sold Splunk before and Splunk is very intuitive to use from the end user perspective. Perch requires more knowledge of query languages to dig some of the information out that I want to see. On the administrative side of things Perch is far easier to implement than Splunk and does not require a dedicated engineering staff to maintain.
PROSEasy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.
CONSQuery of information via Perchbana needs to be segmented by client sites.
Reason for choosing ConnectWise SIEM
Cost of the product was a major factor, but the implementation and maintenance of the product was also high on the list. Splunk on our list, but the cost to implement and maintain the solution was much greater.
