Specops uReset

RATING:

4.4

(7)
Overview

About Specops uReset

Specops uReset is a self-service password reset solution that enables users to reset their password using an authentication engine. It also updates locally cached credentials, even when users are off VPN. The platform allows organizations to greatly reduce expensive password reset calls to the IT service desk. In addition, we enable users to securely reset their Active Directory passwords themselves with an easy interactive experience.

Specops uReset Pricing

Free trial: 

Not Available

Free version: 

Not Available

Features
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Specops uReset Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Specops uReset

7 Reviews

Geoff

Hospital & Health Care, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

SpecOps is a great password reset tool

This has allowed us to make passphrase changing as easy as possible. Our providers don't want to spend a lot of time having to change passphrases so this makes it easier for them to do that.

PROS

SpecOps makes it very easy for new employees and current employees to change their passphrase if they need to. They set up security questions and from there they can change their passphrase.

CONS

The upgrade process to newer versions could be better. The last time we did a version upgrade, we had to have many support calls to get it done.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Solves 4 password issues for enterprise password management

PROS

Mobile app, web app, desktop app for password reset and change, pass filter also supports pass phrases and checks user installed dictionary. Very easy for users to reset if they lock themselves out. Price includes installation

CONS

Needs to use AD ou's. Thats more my problem since I don't like ou , but if you want help, specops will assist

Randy

Government Administration, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Amazing solution for our staff

Overall Specops has made password resets, account resets, and other features very easy for staff to use especially in a hybrid workplace.

PROS

What I like most is that staff can now self serve in a hybrid work environment. Before Specops staff could not properly change their password remotely.

CONS

In order for staff to have this working on their laptops we had to push out the client, the secure browser, and a registry change to enable the reset password link at the login screen. As staff were not in the office this was a bit of a challenge but we managed to complete the task. Maybe Specops can have a Microsoft Intune M365 package that can be pushed out.

Paul

Transportation/Trucking/Railroad, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Simple user password reset solution

It works really well. Once set up, users can easily navigate the tool without needing help. Thats the most important part of any solution for me.

PROS

The customisable options for earning stars when enrolling and resetting passwords, that would fit our users available tools. This is also a great way to introduce alternative MFA tools to users who need them.

CONS

I don't like having lots of different links for different actions. The enrol link, reset link, etc. I'd rather just have 1 landing page and not have to deal with multiple links to send to users. There is a start page, however doesn't have an enrol link on it.

Reason for choosing Specops uReset

I wanted to add the Password Policy to my Password Reset tool and this seemed to be the better fit for password policies for our organisation. Previous tools have lacked some of the MFA options I'd seen also, and we have many options for users to get working without issue.

Reasons for switching to Specops uReset

Lack of 2FA options, and better additional options with password policy and breach lists in that solution.

Adam

Sporting Goods, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Simple password management

I have been very pleased as well as our user base for streamlining our password management solution.

PROS

Being able to have remote users self-service password resets as well as having a remote option to change their password if they get locked out.

CONS

Nothing. The product is very simple to setup and administer.

Reason for choosing Specops uReset

Ease of use and the fact that no one else provided a way to reset your passwords when the laptop holds onto cached credentials.

Bob

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Great tooling with friendly-user interface

PROS

This great tooling enables remote users to manage their passwords in a easy way, without the need to calling the helpdesk. When a user’s password expires, they can reset it right from the Windows logon screen. Also very easy to implement.

CONS

No complains whatsoever because of the easy implementation and user interface.

Reasons for switching to Specops uReset

The users didn't like it. Not easy to use or to understand.

quentin

Automotive, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Specops Ureset / Password Policy

PROS

la facilité de mise en place et son rapport sécurité. Coté utilisateur : son ergonomie et sa simplicité d'utilisation.

CONS

à ce jour aucun inconvénient retenu. Il couvre l'ensemble de nos besoins.

7 Reviews