Zoho Vault Software

4.46 / 5 (26)

About Zoho Vault


Zoho Vault is a cloud-based security solution that helps teams manage their online passwords. Users can store and organize passwords in the database and Zoho Vault encrypts them using AES-256. Teams can share passwords with each other and access privileges can be set for each member. Mobile apps are available for Android and iOS

Zoho Vault allows users to log in directly to other websites and applications without entering login credentials. They can also establish ownership for all passwords stored in the system and password policies can be established so that team members are required to generate strong passwords.

Passwords can be imported in bulk and exported for offline access. Activity can be tracked through audit trails and users can centrally control access to the system. The solution integrates with directories and productivity suites for onboarding.

Zoho Vault is priced per user on a monthly subscription basis.



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Supported Operating System(s):

Web browser (OS agnostic)

26 Reviews of Zoho Vault

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

4 stars

(10)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 26 reviews

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March 2018

Malik from University

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2018

Store, share and manage passwords and other sensitive data and access them from anywhere easily.

Zoho Vault is an impressive password manager that will help you generate and secure strong passwords. It has right set of features and functionality for individuals as well as organizations too. It is better than other password management softwares in many ways, so is definitely worth trying out. Based on AES-256 encryption algorithm, it definitely is secure and safe solution for password management for both individuals and organizations.

Pros

Strong security and complete data privacy allows, individuals and organizations can save their passwords safely and securely.
Uses AES-256 for encryption, the strongest known algorithm.
Secure, controlled password sharing among team members and work groups; complete visibility on password usage and access.
Import and Export passwords.
Offline access in cases of emergency and internet failure.
Mobile apps (iOS and Android) for access on the go.
Smart Login automates the login process and makes it easy.
Can be used on Mac OSX, Windows, Android, and iOS devices.

Cons

It does not automatically offer to save password for some sites, and has to be done manually.
Has a learning curve, so it might take sometime for the users to learn its features and get used to them.
Application for Android and iOS are frustrating to use at times, more work needs to be done on them.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

March 2019

Easily share and manage password with team members

My company's experience with Zoho Vault has been nothing but positive. We manage client systems, including servers, and networking hardware. Each piece of equipment has one or more sets of credentials. Prior to using this software, any known credentials were sloppily placed in a spreadsheet. I looked for a cost-effective password management system that enabled sharing between team members, offered easy mobile access, and most importantly was secure. We tried the Zoho Vault trial and purchased the full license shortly thereafter. We now constantly say "remember to put it in Zoho" when setting up a new system. It has taken the guesswork out of gaining access to systems.

Pros

While there is a website version, having the Android version available while on the go is very important. Multifactor support for using the app is also an important feature.

Cons

The mobile interface (Andoird) could use an update. I find that the sharing section in particular looks a little dated and the controls are small for big hands. I often have to swipe down to refresh the screen to show the list of saved credentials.

June 2019

Nathan Williams from Best Practice Medicine

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2019

Best Password Management Software for the price

Overall experience, excellent. I am now recommending other business connections to use zoho vault for their password management, as well. Best price and value for just about any size business.

Pros

Zoho Vault has been invaluable for helping us bring security into our password systems. Being able to manage passwords across the whole company, share passwords between individuals and teams, and even share passwords with people outside our organization has been awesome. The price is also what sold me, being one of the most affordable but also robust password management systems out there. The customer support was also incredibly fast and helpful.

Cons

Most of the customer support is from India so if you talk with them over the phone it can be difficult to understand their accent at times. But over chat or email they were very fast and helpful, so that more than made up for the times I talked with support via phone.

October 2018

Karel from Dutchy Enterprises LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2018

Great for Free Personal Use Password Management

Password management has never been more secure and centralized with ZohoVault. I use the encrypted HTML file on my desktop for ease of access, which is awesome. Exporting ZohoVault data to CSV helps me to create paper backups as a last measure of security for not losing my passwords.

Pros

- The new Two-Factor authentication app looks great and seems more secure than SMS
- Synchronization of passwords across all devices (sometimes I add new passwords on my computer and sometimes on my phone)
- Encrypted HMTL files for offline access saves me a lot of time and it is still secure
- Automatic password generator gives me ideas about what password I want to generate

Cons

- The free version doesn't come with data backup, but I can't complain since I'm not paying anything and I can work around that limitation

- Maybe I'm not doing it right but the auto-fill is kinda a hit/miss. Then again, I prefer punching in my passwords myself

April 2018

Fatima from None

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2018

Easy to use password manager, designed to be used by large groups of users.

Pros

Accessible from any browser, any platform.
Password strength report, ensures your passwords are strong. And, you can generate strong passwords too.
Allows sharing and transferring of logins and passwords between users.
Store unlimited passwords and notes, attach files/documents to them.
Auto login detection and saving, with ability to automatically log in to websites.
Two-factor authentication.
Mobile access with applications for Android and iOS.
Browser extensions for Chrome and Firefox.
AES-256 for encryption and offline access.


Cons

Auto detection and auto login feature of other password managers is much more better and responsive than this application.
Mobile applications are buggy and annoying.

May 2018

Elmo from YGreen Capital and Advisory

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2018

Easy way to store password

Easy and securely manage you password and share them with team members.

Pros

The web as well as the phone app is easy to use when storing and retrieving passwords. The passwords are masked making it more secure when working with someone looking over you shoulder.

Cons

I think it maybe time to upgrade the web version interface and make it more intuitive. An button to email the login and password might also be nice to have.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2018

Perfect for all your passwords

Pros

I love the one click login to websites and I can access it from any device. I like the option to have employees have different access levels to each stored site. I also like that I can decide when the pass phrase is cleared.

Cons

Sometimes the sync doesn't work and you are unable to use the auto login to actually login to the site. It can be frustrating having to wait for the sync to happen

May 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Zoho Vault Affordable Password Manager

I have used other similar overpriced products in the past, Zoho Vault does what it says for an affordable price.

Pros

Able to use Vault on all of my devices, I have hundreds if not thousands of credentials that I need access to on a daily basis and Vault works on all of my devices and I am able to get my work done, in the office, at home or on the road. There customer service department is prompt and courteous.

Cons

I do not have any issues with this product whatsoever. It does exactly what it claims at an affordable price.

November 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

November 2018

Free & easy

I looked online for password software/apps. I wanted something that was both free, and multiplatform. I also experimented with 1pass and some others, but found them lacking. I don't have hours and hours to keep searching, but so far Vault is good enough, and given me no reason to look again, after about a year.

Pros

that it is free, and easy to use. And that it is so multi-platform, though I haven't used the Android platform much.

Cons

It might be easier to hack into or crack than I realize.

May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

May 2019

Solid password manager

We needed a password manager that would let us share admin passwords between certain people, while keeping others private. Vault does this flawlessly. It's easy to generate new secure passwords and to save new sites within the correct chambers. If you're looking for an efficient and cost-effective password manager, Zoho Vault should definitely be on your short list.

Pros

I love not having to remember any passwords and it is really easy to share passwords with other members of my team.

Cons

The terminology is not always as clear as it could be when you're first learning, but once you know what everything means, this issue disappears.

December 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

December 2017

FREE Forever personal plan is perfect. But Zoho vault comes into its own when used with teams.

It cost nothing to try and I used the FREEMIUM account for some time before inviting other team members to share with me at a very low cost.

Pros

Straightforward setup with all the major Browser extensions. A FREE FOREVER plan. Works across IOS, Android, Web, Windows and MacOS platforms.

Cons

Unable to fill out forms. Does not support logins for two-factor authentication sites and some sites just don't like it.

March 2018

Denise from Hideaway Bay Beach Club Owners

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Easily accessible yet secure!

Pros

I like that there are options to save personal and work passwords in different locations within the software. The price is very cost effective and you definitely get what you pay for! The interface is very easy to use.

Cons

I have had trouble using it on Internet Explorer. Although it's not as popular of a web browser as it used to be, I think the software should still function the same.

April 2019

Rebecca from Magic

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2019

My favorite password manager with great chrome extension

Pros

Easiest way to manage passwords across the team! I like that there is a single passphrase to view passwords for better security. The chrome extension is great and easy to keep all your passwords organized into folders.

Cons

I've very occasionally had the chrome extension not load and had to de-activate/activate it to get it to work.

September 2018

Kristen from JH Media Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2018

Really helpful for teams

Pros

It keeps passwords secure and shareable with team members and clients and it's search is easy to use.

Cons

That there is not a simple way to replicate a shared password.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Use everyday

Love it. Have used Zoho Products for a while now :)

Pros

I love how it makes it simple to keep the same vault on multiple devices

Cons

For sites where you use multiple accounts , it can get messy in the vault. Maybe this is a fault of my own though

March 2017

Adi from Digital Happiness

Company Size: