# QuickMetrix Software Reviews, Demo & Pricing - 2026 > Review of QuickMetrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/social-listening-tools/quickmetrix-profile --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / QuickMetrix Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # QuickMetrix 2026: Benefits, Features & Pricing Wondering if QuickMetrix is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview QuickMetrix 4.8 [(6)](https://www.softwareadvice.com/social-listening-tools/quickmetrix-profile/#reviews) Pricing Pricing available upon request ### About QuickMetrix QuickMetrix allows you to create a unified view of your consumers and listen and respond to their concerns and queries in real time all from a single platform. Become a consumer-centric brand by streamlining your operations from one multi-featured interface. Features include - - Social Listening - Crisis Management - Competition Tracking - Campaign Analysis - Customer Service, - ORM and Ticketing System - Influencer Management Wondering if QuickMetrix is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## QuickMetrix User Interface ## Popular QuickMetrix Alternatives Main Product QuickMetrix 4.8 [(6)](https://www.softwareadvice.com/social-listening-tools/quickmetrix-profile/#reviews) Ratings Breakdown - 4.83Ease of use - 4.80Value for money - 5.0Customer support - 4.83Functionality Pricing Available upon request Get Price Alternative Product [Brandwatch](https://www.softwareadvice.com/nlp/brandwatch-profile/) 4.2 [(255)](https://www.softwareadvice.com/nlp/brandwatch-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.84Value for money - 4.41Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [Sprout Social](https://www.softwareadvice.com/crm/sprout-social-profile/) 4.4 [(607)](https://www.softwareadvice.com/crm/sprout-social-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 3.94Value for money - 4.26Customer support - 4.19Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Oktopost](https://www.softwareadvice.com/social-listening-tools/oktopost-profile/) 4.5 [(110)](https://www.softwareadvice.com/social-listening-tools/oktopost-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.41Value for money - 4.63Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Meltwater](https://www.softwareadvice.com/marketing/sysomos-profile/) 4.0 [(96)](https://www.softwareadvice.com/marketing/sysomos-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.39Value for money - 3.65Customer support - 3.97Functionality Pricing Available upon request Get Price Alternative Product [Agorapulse](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/) 4.6 [(713)](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.36Value for money - 4.70Customer support - 4.26Functionality Pricing Starting at $69.00 per month Get Price ## QuickMetrix Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## QuickMetrix Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of QuickMetrix Benchmarking Brand Tracking Campaign Analytics Campaign Management Campaign Scheduling CRM Customer Engagement Customer Experience Management Customizable Reports Hashtag Tracking Keyword Tracking Media Monitoring Monitoring Post Scheduling Real-Time Monitoring Reputation Management Response Management Review Monitoring Search/Filter Sentiment Analysis Social Listening Social Media Integration Social Media Monitoring Third-Party Integrations Visual Analytics ## QuickMetrix User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 17% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 5.0 Functionality 4.8 Have you used QuickMetrix and would like to share your experience with others? Shivram T. Verified reviewer Marketing and Advertising 201-500 employees Used daily for more than 2 years Review source Reviewed May 2023 Quickmetrix social listening tool 5 Overall, I would strongly recommend Quickmetrix to anyone searching for a high-quality social listening tool. It is a good alternative for organizations of all sizes due to its tremendous features, user-friendly interface, and excellent customer support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The reports are also very customisable, which allows me to personalize the data to my unique requirements and their customer service is exceptional Cons: This tool has a plethora of useful functions. They must effectively market this product. Read More PT Panthip T. Verified reviewer Insurance 201-500 employees Used daily for less than 2 years Review source Reviewed March 2023 Service features 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: QuickMetrix helps us to reduce time spending for searching brand's mention on social media and online channel by notifying us real time via e-mail then we can response to customer just in time through QuickMetrix in place. This is also able to prevent crisis and complain because we can take the action right away we have received negative comments. There are more report formats that available for us to analyze customer and also track social media administrative performance. I appreciate the CS team for always supporting. Cons: Some sort of its feature is only available for crawling and alerts in new topics/subjects that include the relevant keywords in public blogs. However, it would be more beneficial to incorporate crawling in the comments section as well. Vendor Response Thank you so much for your valueable feedback Replied March 2023 Read More SN Saikrupa N. Verified reviewer Marketing and Advertising 51-200 employees Used daily for less than 12 months Review source Reviewed March 2023 QuickMetrix is very useful ORM tool as compared with others. Customer support team is very quick. 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Mentions listening abilityEmail ticketing systemQuick customer support team Cons: Need more scope for product customization. Reasons for switching to QuickMetrix Poor customer support Vendor Response Thank you for taking the time to write such a positive review! We are thrilled to hear that you enjoyed your experience with us and that we were able to meet your expectations. We are always evolving and would be soon introducing a newer version of QuickMetrix Software with new features. Replied March 2023 Read More SS Saad S. Verified reviewer Food & Beverages 201-500 employees Used daily for more than 2 years Review source Reviewed March 2023 Great 5 Very nice Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The support from the staff was great. Always resolved concerns Cons: N/A - Everything was great including the staff support Vendor Response We are delighted to hear that you enjoyed your experience with us! Thank you for taking the time to leave a positive review and we hope to see you again soon. Replied March 2023 Read More DG Damodharan G. Verified reviewer Banking 201-500 employees Used daily for less than 2 years Review source Reviewed March 2023 Customer Engagement Made Easy! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Here Are a few pros that we have observed with QM:1. Improved Customer Experience2. Better Data Management3. Real-Time Insights Cons: Frankly speaking I haven't encountered any of the cons. Vendor Response Thank you for your kind words! We are so glad that you had a positive experience with us and we appreciate your feedback. Replied March 2023 Read More SN Sanjay N. Verified reviewer Pharmaceuticals 5001-10000 employees Used weekly for more than 2 years Review source Reviewed June 2023 Good software for social listening 5 Good Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Quick TAT To capture the resoonses and good manovering Cons: Nothing .... Nothing nothing not applicable Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Customer Experience Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **4** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10461) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6978) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times Stuck Between Options? Our experts can help you compare QuickMetrix with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice