Review Analytics

Review Analytics is a reputation management platform that helps businesses transform their approach to dissecting and leveraging feedback on offerings. It assists users with capturing and structuring reviews, enables them to extract observations, track past patterns, track developments through notifications, and generate automated net promoter score (NPS) and customer satisfaction (CSAT) statistics. Review Analytics offers various features, including historical charting, automated NPS & CSAT scores, review capture, real-time alerts, and sentiment analysis.