Instagram

RATING:

4.7

(4826)

About Instagram

Instagram is a social media application that enables businesses to manage content, create and edit posts and monitor customer engagement. It lets users share photos and videos, comment on other users’ posts, send private messages and search posts using custom keywords. Instagram allows marketers to gain insights into followers’ behavior and track the performance of posts and stories. Users can utilize editing tools and apply a variety of filters such as adjustment of exposure, brightness, or contrast on photos or videos before posting. Additionally, content specialists can use the application to add texts and drawings to photos or videos, remove audio files and upload digital content in bulk. Instagram allows organizations to set up and run online campaigns, p...

Instagram Pricing

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Instagram Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Instagram

1 - 5 of 4,753 Reviews

Sharilee

Marketing and Advertising, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2023

Instagram Review: Research The Best Way To Use It.

User Profile

Miranda Estefanía

Verified reviewer

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

I can't believe it's free!!

I really like Instagram, it's one of my favorite social media. I love how easy is to find places to go, information about different topics, even educate yourself since there are many educational accounts out there. i love how anyone can share their passions, a lot of people are amazing at painting and they get to share their creations with their followers, some others dance, others may write... it's a plataform full of different things and that's what make it special

PROS

I like how you can capture your best moment with or without filter. You can make boomerangs, take videos and photos and also go live if there's something you want to share with anyone who follows you. Also, I like how you can connect with people all around the world; you can see different locations, discover places and even go and search of certain words in Hashtags and see not only pictures but accounts that helps you to learn more about any topic you want. I can't get enough of Instagram

CONS

Maybe that you can't send stickers like in WhatsApp, but you can send gifs and other type of stickers so it isn't that bad

Reasons for switching to Instagram

after a while i got bored, plus filters are too fake

Hamza

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Instagram Review

it's a great tool to connect with friends and family

PROS

I like that I can connect with my friends and keep in touch, and I like the new reels content.

CONS

I think content moderation is very strict and biased.

Rachael

Writing and Editing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2024

My experience with Instagram platform

Overall I've had a great experience I've been using it for years and I've posted a lot of content there's always some negative for most part is all positive & entertaining I would highly recommend Instagram to friends and family

PROS

It's a great way to communicate and interact with people and discovering things such as makeup ,fashion keeping up with your favorite celebrities and the reels are very entertaining

CONS

Stories are slow at loading and so are the reels

Meg

Food & Beverages, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

2

Reviewed March 2024

Instagram app

PROS

There aren't any pros for this one. It's awful.

CONS

Slow, intrusive, messy, disordered... Exactly what you expect from a Meta product.