ISNetworld

RATING:

2.8

(33)

About ISNetworld

ISN is a contractor and supplier management system that helps businesses search, qualify, and hire contractors and suppliers according to the organization's objectives, resources, and requirements. ISN collects and verifies all the information about safety, environmental, insurance from workers and suppliers and connects them with companies. ISN reduces the time to perform due diligence and enable businesses to find the appropriate partners for their projects. ISN ensures strict safety standards for both companies and contractors, letting businesses perform operations within industry regulations.

ISNetworld Pricing

annual fee plus a one-time account set-up fee

Starting price: 

$875.00 per year

Free trial: 

Not Available

Free version: 

Not Available

ISNetworld scorecard

ISNetworld Reviews

Overall Rating

2.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

2.5

Value for money

2

Functionality

2.5

Most Helpful Reviews for ISNetworld

1 - 5 of 33 Reviews

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2018

Thought it was a scam, but then grew to love it

I believe I have a somewhat unique position, as I have used this software as both a contractor who submitted information to hiring clients, and then later as a hiring client who required contractors to submit information to us. At first, when our clients were requiring us to buy and use this software, I thought it was a scam. But after using it, and seeing how it leveled the playing field, in terms of vetting and ranking safety programs, I became a huge fan, and even pushed to have our company use it for our own subcontracting processes. It can be a lot to implement, but ISNet walks you through the process in a very organized manner. I appreciate all the ISNet people, as professional and very helpful along the way.

PROS

It makes getting organized, from both a contractor and a hiring client standpoint, easy. It is a lot to get up and going, and takes a very committed team to make it worthwhile, but once you do, it's smooth sailing. There are a lot of ways you can use the software to manage the safety and performance of your contractors. It makes your requirements plain, and easy to see where you are in need of improvement. It also makes it very easy to rank companies against one another. It has made our industry safer - everyone has to level up.

CONS

It requires a committed team, and a lot of ongoing babysitting. Depending on customer or your own requirements, you must login and do some management on a weekly, if not daily basis. Not that its a bad thing - but it will require time and energy to implement into your business.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2017

Customer and Client online compliance and safety rating software

PROS

This site allows you to update and store your whole HSSE Management program This site will inform you of policies and procedures that you may want to implement in order to be a leader in your industry. It will provide you will step by step information that you need to include in your written programs. It will provide you with updates when deadlines are approaching and what is still required to complete.

CONS

They are trying to be to much for one single site. Customer support is very poor In order to omit and change certain points that are not applicable the steps to complete make it next to impossible to create. This site can be a full time job in itself to ensure compliance with clients and customers.

Quintin

Environmental Services, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Typical Review

Their lack of understanding of the importance that vendors need to comply with and how they can affect a company's ability to do work with clients. Moving targets for compliance and lack of assitance. Pretty much everything.

PROS

Nothing. There realy is nothing whatsoever.

CONS

Their lack of understanding of the importance that vendors need to comply with and how they can affect a company's ability to do work with clients. Moving targets for compliance and lack of assitance. Pretty much everything.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Our company uses this program to do business with our customers.

PROS

What i like most about this program: you can easily see what your grade is for your clients in the program. It easily tells you what information your clients are missing, uploading documents are easy. You can upload your employee information (training etc.)

CONS

The only thing I found that I really don't care for are the RAV's questions. Sometime it take you several times to find the answers.

Madeline

Renewables & Environment, 11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2021

Very poor service and unable to trouble shoot

ISNetworld was very eager to get our companies money. I received several phone calls wanting me to sign up. Once I signed up and they received their money, they can't seem to help me. The employees that answer the phone don't have a clue how to fix my login issues. They inform me that they are going to check into it and they don't get back to me. This has been going on for several days. What is even more frustrating is that they send me emails saying I need to login into my account and start filling in my companies safety program documents. Well I can't now can I because they haven't fixed the issue. One of the other reviews stated that they would rather have a root canal done than use ISNetworld, can anyone recommend a dentist? I'm there too!

PROS

I can't say I like anything about it because it won't allow me to get into the site after I put my log in credentials. I click enter and a notice pops up saying ISNetword is having technical difficulties and they are aware of the problem and working on it. They aren't working on it, they have no clue. Every time I call them, I have to explain the issue all over again.

CONS

I can't give an answer because it won't allow me to log in. I have made several calls to ISN and no one has helped me yet. If I could give a zero star review I would.

Reasons for switching to ISNetworld

Only because one of our clients is using ISNetworld and basically to work for them, we have to use ISNetworld.