Sumo Logic

RATING:

4.6

(26)

About Sumo Logic

Sumo Logic is a cloud-based log management platform that helps small to large businesses create, manage and archive event logs for auditing, issue tracking and compliance. The centralized platform comes with real-time analytics module for users to identify, investigate and resolve cyber threats, data breaches, and compliance negligence. Designed for professionals in development, engineering, IT, customer success, product, data science, security sectors, features of Sumo Logic include multiple user profiles, access controls, auto-scheduled searches, real-time alerts, identification of potential threats, custom reports and more. The system allows users to break data into silos and improve collaboration through shareable dashboards, reports and custom searches. Sumo Log...

Sumo Logic Pricing

Sumo Logic Free (Up to 500 MB) - $Free Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum) Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Starting price: 

$270.00 per month

Free trial: 

Available

Free version: 

Available

Sumo Logic create a view
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Sumo Logic Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Sumo Logic

1 - 5 of 24 Reviews

Matt

201 - 500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2023

Sumologic is a leader in threat detection

User Profile

Prasoon

Verified reviewer

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Hassle free integeration with AWS

I have generated multiple Dashboards for real time analytics of cloud watch logs. We were able to carve out business trends and it led us into process improvement.

PROS

Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS. I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately. Option to generate variety of Dashboards from real-time streaming data.

CONS

I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs. It could be have been made more user friendly.

User Profile

infant

Verified reviewer

Media Production, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

Excellent log analysis tool if you are affordable in pricing.

Application logs pushing to a centralized location & analyzing the logs , troubleshoot using dashboards which solves our application related troubleshooting in a easier way.

PROS

FER Creation , dashboards are most impactful for us. Product is not very much esy to use (need some skills). Integration with our business process are not easy , it takes some time..but once we understands about sumologic features it gave us a major relief in application log analysis. One word excellent tool but if we know how to use it.

CONS

It's not user firendly, need some study before working.Especially the costing of frequent/infrequent/contimuous tier. Integration is bit difficult , but our folks worked together to integrate sumologic for pur business needs. The major drawback is it's support , currently there is no support number we need to send mail only & the support team works in pacific timezone which is not suitable for indian time like us. For a support case it takes around 2 weeks to close.

Reason for choosing Sumo Logic

Features.

Reasons for switching to Sumo Logic

Query's are very slow & the user's felt it doesn't have much features.

Brian

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Expensive but the best

It worked great and did just about anything I wanted it to do.

PROS

The ability to custom parse fields on demand using regex is extremely powerful when troubleshooting and doing forensic analysis.

CONS

The cost, one of not the most expensive but might be the best out there.

Reasons for switching to Sumo Logic

Splunk was a pain to manage the infrastructure ourselves.

Anonymous

501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2018

Not intuitive for data retrieval

PROS

There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).

CONS

The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for parameters, def, ghi, and jkl if they exist. I only want to find values of "123" for parameter abc. ... yet for some reason, there's no good way to retrieve that information, even though we've fed the data to the system, and it exists. This is more of a problem if you actually need to search your data for specifics on a regular basis; if you're just managing the data and only searching for real time data, it may not be quite as important.