# Best Telemarketing Software - 2026 Reviews & Pricing > Find the best Telemarketing Software for your organization. Compare top Telemarketing Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/telemarketing --- [Home](https://www.softwareadvice.com/) / Telemarketing Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Telemarketing Software of 2026 Updated June 18, 2026 On this page 1. Popular Comparisons 2. Related Software Filter products 63 results ### Compare Products Showing 1 - 25 of 63 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. 4.81 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and blended call center operations for businesses of every size and in every industry. Developed with customer feedback at its core, DialedIn is more than just a call center software—it's a comprehensive solution that evolves with your business. With fast deployment, automatic upgrades, and exceptional customer support, DialedIn helps users stay ahead in a competitive landscape. Tailored for teams of all sizes, DialedIn offers businesses with advanced dialing capabilities, including auto, predictive, preview, and progressive dialing, ensuring that every call is handled efficiently. DialedIn CCaaS offers a range of key features designed to enhance operational efficiency and user satisfaction. Fast & Easy Deployment ensures that users are up and running in minutes, not days, minimizing downtime. The Ease of Use is highlighted by an intuitive interface that requires minimal training, allowing teams to focus on what matters most—delivering exceptional customer service. Smart Call Routing automatically directs calls based on language preference, skill set, and other customizable rules, enhancing customer experience and agent productivity. Additionally, Zero-Coding Integrations allow for seamless integration with top CRMs and APIs, eliminating the need for complex coding and streamlining workflows. DialedIn CCaaS provides Real-Time Analytics & Reporting, offering instant insights with customizable dashboards and reporting tools that help track performance and optimize campaigns on the fly. Security & Compliance are ensured with robust security settings that allow managers to monitor campaigns closely, ensuring compliance and data integrity. Digital call records are securely stored for up to three months, available for review whenever needed. Additionally, the platform scales from small businesses to enterprise-level operations, whether deployed on-premises or via the cloud, growing alongside users' needs. Customer Support is provided by an in-house, US-based technical support team.... [Read more](https://www.softwareadvice.com/call-center/chasedata-profile/) ### Best rated features: Data Management 5.0 Call List Management 5.0 Automated Routing 5.0 List Management 5.0 [See all features](https://www.softwareadvice.com/call-center/chasedata-profile/#key-features) 4.84 [(82)](https://www.softwareadvice.com/voip/ricochet360-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes such as engaging with prospects via emails or texts, recording calls, optimizing contact rates and more. Features of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more. The customer relationship management module allows marketers to automatically capture, track and distribute leads among sales representatives based on skills, availability, and pooling. Additionally, it provides a cloud phone system for users to facilitate click-to-call conversions, call transfers, performance tracking, among other processes. Ricochet360 lets businesses run custom and targeted call campaigns per specific lead types, improving sales funnels. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/voip/ricochet360-profile/) ### Best rated features: Social Marketing 5.0 Call Scheduling 5.0 Computer Telephony Integration 5.0 Caller ID 5.0 ### Worst rated features: CRM 1.0 Call List Management 3.0 Multi-Channel Communication 3.0 [See all features](https://www.softwareadvice.com/voip/ricochet360-profile/#key-features) [CrankWheel](https://www.softwareadvice.com/crm/crankwheel-profile/) 4.91 [(82)](https://www.softwareadvice.com/crm/crankwheel-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary CrankWheel is a screen sharing software designed to help sales teams connect with prospects and share screen to view presentations in real-time. Links can be shared via email or SMS and clients can join from any device, including mobile, without downloading an app. The platform enables managers to schedule meetings, track attentive or inattentive customers and display specific content on the screen. CrankWheel allows team leaders to define role-based permissions among staff, gain insights into teams’ performance and review audit logs. Meetings or stand-alone screencasts or webcam captures can be recorded and stored in CrankWheel's cloud. Recordings can be shared as sales emails with an animated video preview, with engagement tracking for video playbacks. CrankWheel offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Zapier and Salesforce. Pricing is based on monthly subscriptions and support is extended via phone, email, knowledge base, video tutorials and other online measures.... [Read more](https://www.softwareadvice.com/crm/crankwheel-profile/) ### Best rated features: Chat/Messaging 5.0 Customizable Branding 5.0 Lead Capture 5.0 Activity Dashboard 5.0 ### Worst rated features: Two-Way Audio & Video 4.0 [See all features](https://www.softwareadvice.com/crm/crankwheel-profile/#key-features) ### Free $0.00/month One user, limited usage, limited branding ### Solo $29.00/month One user, unlimited usage, most branding options. 50% loyalty discount if each year is paid in advance.... [Read more](https://www.softwareadvice.com/crm/crankwheel-profile/#pricing-and-plans) ### Team $89.00/month Unlimited users doing up to 100 meetings per month, combined (add multiples of Team for more). Team management, reporting and sharing features. All branding options available. 40% discount if 3 or fewer named users per block of 100 meetings, for very active users.... [Read more](https://www.softwareadvice.com/crm/crankwheel-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/crankwheel-profile/#pricing-and-plans) [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) 4.83 [(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabilities, CallTools enables users to manage their contact lists from a single location easily. The platform also features skill-based call routing that intelligently directs inbound calls to the most appropriate customer agent, and detects voicemail messages for outbound calls to ensure agents only speak to customers. CallTools’ comprehensive suite of contact center management tools provides valuable insights into call center performance, allowing users to assess call quality and track key metrics such as agent utilization rates and call volumes. With multiple support options, including an online ticketing portal, live chat, email, and phone, CallTools offers comprehensive assistance for all your call center needs. Unleash the full potential of your contact center today with CallTools. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us!... [Read more](https://www.softwareadvice.com/call-center/calltools-profile/) ### Best rated features: Activity Tracking 5.0 Activity Dashboard 5.0 Real-Time Monitoring 5.0 Call Scripting 5.0 ### Worst rated features: CRM 3.0 Call Scheduling 3.7 Real-Time Reporting 4.0 [See all features](https://www.softwareadvice.com/call-center/calltools-profile/#key-features) [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) 4.87 [(104)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams the tools to boost efficiency and productivity. You can work effectively from any location and reach customers on their preferred channels - voice, WhatsApp Business messaging, SMS, and email. You can swiftly develop and maintain a global presence with access to local, mobile, and toll-free numbers in over 150 countries and 4500 area codes. Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.... [Read more](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) ### Best rated features: List Management 5.0 Interaction Tracking 5.0 Real-Time Reporting 5.0 Chat/Messaging 5.0 ### Worst rated features: Auto-Dialer 4.0 Activity Dashboard 4.0 [See all features](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/#key-features) [PhoneBurner](https://www.softwareadvice.com/crm/phoneburner-profile/) 4.78 [(176)](https://www.softwareadvice.com/crm/phoneburner-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations. The system offers functionalities that include power dialing, lead management, email follow-up, SMS, sales cadence, performance management and analytics. The PhoneBurner system is a leader in its support of TCPA/FCC compliance and provides cutting edge tools to help teams engage in efficient, effective, and compliant communications. Use the built-in CRM, or integrate with Salesforce, HubSpot, Zoho, monday.com and other leading CRMs and apps. Other features include 1-click voicemails, one-touch emails and SMS, email tracking, custom dispositions, call recording, call transfer, local ID, sales cadence, automatic lead distribution and more. PhoneBurner scales to any size team and can be managed from one central admin portal. Analytics, reporting and live call monitoring/coaching features offer real-time visibility into ongoing activities and calling performance. The platform is cloud-based and requires no installations, setup fees, or contracts. The solution is available on a monthly subscription basis and provides customer support via phone and email.... [Read more](https://www.softwareadvice.com/crm/phoneburner-profile/) ### Best rated features: Reporting & Statistics 5.0 Workflow Automation 5.0 Email Marketing 5.0 Performance Management 5.0 [See all features](https://www.softwareadvice.com/crm/phoneburner-profile/#key-features) ### Standard $165.00/month The plan includes CRM solutions and an powerful dialer. ### Professional $195.00/month The plan includes all features from the standard plan with additional add-ons to help teams grow. ### Premium $215.00/month The plan includes all features from the standard and professional plans plus a dedicated inbound number with text messaging capabilities.... [Read more](https://www.softwareadvice.com/crm/phoneburner-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/phoneburner-profile/#pricing-and-plans) [VICIdial](https://www.softwareadvice.com/call-center/vicidial-profile/) 4.69 [(265)](https://www.softwareadvice.com/call-center/vicidial-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Available Software Advice Summary VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound calls, call routing, email integration, online chat and call recording. VICIdial combines inbound and outbound phone calls with inbound email and customer website chat in a single web-based interface. Skills-based routing and queue prioritization features help users ensure that calls and emails go to the agents who are best able to handle them. Agents can also switch between handling outbound and inbound calls when necessary. Other features include previewing leads before dialing, recording and listening to agent calls, sending dropped calls to available agents or a voicemail inbox, estimated hold times for inbound callers, remote-agent calling, multiple language support and more. Support is available online and via email.... [Read more](https://www.softwareadvice.com/call-center/vicidial-profile/) ### What users love - Robust call center platform - Active community and support options - Efficient predictive dialing capabilities ### To take in mind - Outdated and unfriendly interface ### Best rated features: Caller ID 5.0 Data Import/Export 5.0 Voice Mail 5.0 IVR 5.0 ### Worst rated features: Real-Time Monitoring 3.0 Campaign Management 4.0 Call Scheduling 4.0 [See all features](https://www.softwareadvice.com/call-center/vicidial-profile/#key-features) ### Hosted VICIdial $400.00/month Our VICIhost hosting service for VICIdial, priced on a per-server basis ### Free Open-Source Download $0.00/year Free download of the VICIdial open-source software, no restrictions for use [See full pricing details](https://www.softwareadvice.com/call-center/vicidial-profile/#pricing-and-plans) [Wing](https://www.softwareadvice.com/live-chat/wing-profile/) 4.77 [(70)](https://www.softwareadvice.com/live-chat/wing-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Wing has the world's best talent ready for you! Use your dedicated assistant to help you focus on your core activities by having them take over busy work such as Basic Research, Data Entry, Social Media Management, Lead Generation, etc. Additional services like specialized assistants, receptionists, or sales agents allow small business teams to delegate menial work and focus on their core activities. At Wing, every client has a dedicated Client Success Manager to help delegate work. Software tools like Workflows and Credentials Manager make interacting with Wing's remote talent efficient and secure. It includes various productivity enhancers like different task views, a file upload section, and message bookmarks, which help optimize tasks.... [Read more](https://www.softwareadvice.com/live-chat/wing-profile/) ### Best rated features: Virtual Personal Assistant (VPA) 5.0 Notes Management 5.0 Progress Tracking 5.0 Project Management 5.0 ### Worst rated features: Third-Party Integrations 3.0 Activity Tracking 4.0 [See all features](https://www.softwareadvice.com/live-chat/wing-profile/#key-features) ### Part-Time $699.00/month Get your dedicated Assistant for 20 hours per week ### Full-Time $999.00/month Get your dedicated Assistant for 40 hours per week ### Bilingual ENglish/Spanish Custom Pricing available upon request We provide top talent who speak both English and Spanish proficiently. [See full pricing details](https://www.softwareadvice.com/live-chat/wing-profile/#pricing-and-plans) [Voiptime Cloud](https://www.softwareadvice.com/call-center/voiptime-cloud-profile/) 4.78 [(80)](https://www.softwareadvice.com/call-center/voiptime-cloud-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries.... [Read more](https://www.softwareadvice.com/call-center/voiptime-cloud-profile/) ### Basic $70.00/month The plan is a cloud-based contact center software solution for teams having 3-600 agents. [See full pricing details](https://www.softwareadvice.com/call-center/voiptime-cloud-profile/#pricing-and-plans) [Leexi](https://www.softwareadvice.com/note-taking/leexi-profile/) 4.89 [(35)](https://www.softwareadvice.com/note-taking/leexi-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Leexi is a cloud-based conversational intelligence platform that enables businesses to analyze, summarize, and transcribe audio and video calls. With its AI-powered meeting summary and automated note-taking features, it optimizes sales, telephony, and video conferencing operations for teams. The platform ensures seamless onboarding by facilitating the efficient flow of information between teams. During calls, managers and team members can collaborate, comment, and take notes as Leexi automatically summarizes, transcribes, and analyzes the conversations. Data is securely stored, ensuring the confidentiality of clients' information. Additionally, automated emails enable sales teams to follow up with participants. Leexi provides valuable insights into call and video performance through its analytics capabilities. It also supports integration with a wide range of third-party applications via APIs.... [Read more](https://www.softwareadvice.com/note-taking/leexi-profile/) ### Best rated features: Audio Capture 5.0 Onboarding 5.0 Calendar Sync 5.0 Content Management 5.0 ### Worst rated features: Real-Time Analytics 3.5 [See all features](https://www.softwareadvice.com/note-taking/leexi-profile/#key-features) ### AI-Meeting / AI-Notetaker €23.00/month ### AI-Business €39.00 ### Sales module €55.00/month [See full pricing details](https://www.softwareadvice.com/note-taking/leexi-profile/#pricing-and-plans) [Dialshree](https://www.softwareadvice.com/call-center/dialshree-profile/) 4.69 [(74)](https://www.softwareadvice.com/call-center/dialshree-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others. Dialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection. Visit us @ https://elisiontec.com/products/contact-center-software/... [Read more](https://www.softwareadvice.com/call-center/dialshree-profile/) ### Best rated features: Campaign Specific Caller ID 5.0 Knowledge Base Management 5.0 List Management 5.0 Call Transfer 5.0 ### Worst rated features: Live Chat 3.0 Email Management 4.0 Progressive Dialer 4.0 [See all features](https://www.softwareadvice.com/call-center/dialshree-profile/#key-features) [Kavkom](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/) 4.67 [(70)](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up dialing rates for different telephone numbers. Kavkom Predictive Dialer enables professionals to make manual calls and detect answering machines, faxes and false numbers. It provides a host of features such as an activity dashboard, user management, call recording, analytics, reporting, and more. Additionally, managers can use the application to run campaigns, view the availability of agents and track their performance. Kavkom Predictive Dialer comes with an application programming interface (API), which facilitates integration with various third-party applications such as Salesforce, Dropbox, Click2Call and more. Pricing is available on a monthly subscription and support is extended via phone, email, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/) ### Best rated features: Dashboard 5.0 Email Marketing 5.0 Call Reporting 5.0 Document Storage 5.0 ### Worst rated features: API 3.4 Activity Dashboard 3.8 Reporting/Analytics 4.0 [See all features](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/#key-features) ### Basic €10.00/month [See full pricing details](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/#pricing-and-plans) [SparkTG VCC](https://www.softwareadvice.com/call-center/ivr-service-profile/) 4.71 [(42)](https://www.softwareadvice.com/call-center/ivr-service-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer service processes and convert leads. It enables organizations to enhance agents' productivity with real-time dashboards, reports & call recording functionality. Managers can handle call workflows, monitor agents' real-time status and upload contact information in the database to manage marketing campaigns.... [Read more](https://www.softwareadvice.com/call-center/ivr-service-profile/) ### Best rated features: Surveys & Feedback 5.0 Dashboard 5.0 Conferencing 5.0 Call Scripting 5.0 ### Worst rated features: Customizable Reports 3.0 [See all features](https://www.softwareadvice.com/call-center/ivr-service-profile/#key-features) ### Basic $5.00/month [See full pricing details](https://www.softwareadvice.com/call-center/ivr-service-profile/#pricing-and-plans) [HoduCC](https://www.softwareadvice.com/call-center/hoducc-profile/) 4.62 [(95)](https://www.softwareadvice.com/call-center/hoducc-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. From customizing workflows, routing rules, and IVR menus to creating personalized reports and dashboards, our software provides the flexibility to align with your business processes seamlessly. With improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive operational efficiency. HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module. Introducing our advanced HoduCC contact center software, a comprehensive solution designed to streamline end-to-end communication for businesses. One of the key strengths of our software lies in its effective use of data throughout the customer journey. With improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive operational efficiency.... [Read more](https://www.softwareadvice.com/call-center/hoducc-profile/) ### Best rated features: Campaign Specific Caller ID 5.0 Call Tagging 5.0 Power Dialer 5.0 File Transfer 5.0 ### Worst rated features: Voice Recognition 3.0 Call Whispering 3.0 Answering Machine Detection 4.0 Third-Party Integrations 4.0 [See all features](https://www.softwareadvice.com/call-center/hoducc-profile/#key-features) ### Basic $10.00/month [See full pricing details](https://www.softwareadvice.com/call-center/hoducc-profile/#pricing-and-plans) [Dialfire](https://www.softwareadvice.com/telemarketing/dialfire-profile/) 4.77 [(26)](https://www.softwareadvice.com/telemarketing/dialfire-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with predictive dialer, automated workflows, real-time analytics capabilities, which enables users to handle all phone campaigns via a centralized platform. Key features of Dialfire include outbound and inbound call handling, monitoring, recording, security and multiple tenant management. It provides customization tools, which allow users to design campaigns with unlimited numbers of data fields, custom agent screen, caller ID and do-not-call lists, ensuring agreement with brand requirements. Additionally, businesses can manage each campaign separately or automate the generation of multi-step campaigns through defined workflows. Dialfire lets enterprises import and export data in spreadsheet formats and integrates the platform with business systems or Webhooks through an application programming interface. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/telemarketing/dialfire-profile/) ### Best rated features: Real-Time Reporting 5.0 Call Whispering 5.0 Automatic Outbound Dialer 5.0 Progressive Dialer 5.0 [See all features](https://www.softwareadvice.com/telemarketing/dialfire-profile/#key-features) ### Custom Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/telemarketing/dialfire-profile/#pricing-and-plans) [uContact](https://www.softwareadvice.com/call-center/ucontact-profile/) 4.49 [(81)](https://www.softwareadvice.com/call-center/ucontact-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your Contact Center's productivity levels by 300%. Thanks to uContact's market-leader dialers, bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better Customer Experience to their own customers in every interaction, through every channel. And the best thing is, with its Drag-and-Drop development tools, uContact is made to adapt to each clients' needs. This beautiful, secure, and reliable platform was created +10 years ago by Integra CCS, after identifying the lack of a truly all-in-one solution for the Contact Center industry. Now, we have clients in more than 25 countries and manage an estimated 500 million annual interactions. Jump to uContact and reinvent yourself.... [Read more](https://www.softwareadvice.com/call-center/ucontact-profile/) ### Best rated features: VoIP Connection 5.0 Chat/Messaging 5.0 Real-Time Monitoring 5.0 Voice Mail 5.0 ### Worst rated features: Call Scheduling 3.0 [See all features](https://www.softwareadvice.com/call-center/ucontact-profile/#key-features) [CallShaper](https://www.softwareadvice.com/call-center/call-shaper-profile/) 4.94 [(16)](https://www.softwareadvice.com/call-center/call-shaper-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead management, real-time reporting, agent monitoring and tablet support. CallShaper enables users to create click-to-call forms for websites or accept real-time feeds from lead vendors. Leads posted in real time are immediately available for dialing and each real-time source can be tracked separately. Users can import leads from a database or from vendor files. CallShaper offers real-time reporting that enables users to measure agent, campaign and lead performance. Users can run reports to view historical data or apply filters to analyze specific views of campaign data. Other features include predictive dialing, answering machine detection, call monitoring and custom scripting. A color-coded interface allows supervisors to monitor agent activity and identify potential issues. Internal chat can also be used to send announcements or directly message agents.... [Read more](https://www.softwareadvice.com/call-center/call-shaper-profile/) ### Best rated features: Call Recording 5.0 Caller ID 5.0 Call Routing 5.0 [See all features](https://www.softwareadvice.com/call-center/call-shaper-profile/#key-features) [Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) 4.63 [(295)](https://www.softwareadvice.com/call-center/kixie-powercall-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Kixie: AI-Powered Revenue Communication for High-Performing Teams Kixie is a next-generation revenue engagement platform that helps teams connect with leads and customers effortlessly. By combining AI, automation, and seamless CRM integration, Kixie transforms the way businesses handle calling and texting—enhancing productivity while keeping conversations personal and impactful. Effortless CRM Integration for Maximum Efficiency Kixie works natively with top CRMs, allowing teams to get up and running in seconds. No complicated setup, just an intuitive system that enhances workflows, improves response times, and helps teams engage with prospects and customers at scale. Outbound Sales: More Conversations, More Deals Boost outbound sales productivity with Kixie’s powerful dialing and texting automation. Designed to increase connection rates by up to 400%, Kixie equips your team with: ✔️ AI-Powered Local Presence Dialing for better answer rates ✔️ Multi-Line PowerDialer with AI-driven Human Voice Detection ✔️ Spam Risk Reduction to keep calls reaching the right people With Kixie, reps spend less time dialing and more time closing deals. Marketing: Engage and Nurture Leads at Scale Speed matters in marketing outreach. Kixie ensures your team connects with leads instantly and nurtures them effectively through: 📞 Automated calling and texting for immediate follow-up 📩 Personalized, scalable outreach without added manual effort Marketing teams can accelerate conversions while maintaining meaningful engagement. Inbound Sales & Customer Success: Handle High Volumes with Ease Keeping up with inbound calls and messages shouldn’t slow your team down. Kixie streamlines inbound workflows with: 🔹 Intelligent CRM-Based Call Routing for seamless customer connections 🔹 Shared SMS Inboxes & Auto-Responses for faster team collaboration 🔹 Call Queues & IVR to improve customer experience and reduce wait times By automating the busywork, Kixie helps Inbound Sales & CS teams triple productivity while maintaining a human touch. RevOps & Leadership: Gain Insights, Optimize, and Scale Revenue Operations and Sales Leaders can track performance in real time with advanced analytics, including: 📊 AI-powered Conversation Intelligence for coaching and strategy refinement 🎧 Live Call Monitoring & Coaching to support reps in the moment 📈 Data-Driven Reporting to identify growth opportunities With Kixie, leaders get the tools they need to build, scale, and refine high-performing teams. 🚀 Ready to take your revenue team to the next level? Get started today with a free trial at kixie.com.... [Read more](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) ### Best rated features: SIP Trunking 5.0 Sales Activity Management 5.0 Call Queues 5.0 Third-Party Integrations 5.0 ### Worst rated features: Automatic Outbound Dialer 1.0 Call Conferencing 3.0 Call Scheduling 3.0 [See all features](https://www.softwareadvice.com/call-center/kixie-powercall-profile/#key-features) ### Integrated Custom Pricing available upon request ### Professional Custom Pricing available upon request ### Outbound PowerDialer Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/call-center/kixie-powercall-profile/#pricing-and-plans) [UJET](https://www.softwareadvice.com/telemarketing/ujet-profile/) 4.57 [(140)](https://www.softwareadvice.com/telemarketing/ujet-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents via the application, online and on the phone via interactive voice response (IVR). In-app communications with customers provide key customer and account details to agents before they take calls. The online channel provides on-demand live chat with customer support agents. The IVR feature provides skilled agents and an interactive dashboard. UJET also lets users and customers share photos, videos and screenshots in real time. UJET offers integrations with Salesforce, Zendesk, Desk and Kustomer. Customer support is offered via online chat, a knowledge base and over the phone.... [Read more](https://www.softwareadvice.com/telemarketing/ujet-profile/) ### Best rated features: Queue Management 5.0 CRM 5.0 Voice Mail 5.0 Automated Routing 5.0 [See all features](https://www.softwareadvice.com/telemarketing/ujet-profile/#key-features) ### Basic $80.00/year [See full pricing details](https://www.softwareadvice.com/telemarketing/ujet-profile/#pricing-and-plans) [Vocalcom Hermes360](https://www.softwareadvice.com/contact-center/vocalcom-hermes360-profile/) 4.85 [(17)](https://www.softwareadvice.com/contact-center/vocalcom-hermes360-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Vocalcom Hermes360 is an intuitive and user-friendly cloud-based contact center solution that helps companies increase their agents’ productivity. The software provides the necessary tools to allow agents to deliver answers and support through all communication channels. the platform offers a real-time dashboard of all contact center activity. The software also allows companies to oversee their agents' performance and productivity which helps them supervise and optimize their performance. The software offers features such as: - Inbound and Outbound calls - Omnichannel contact center solution - AI-Ready contact center - Easy CRM Integration - Native reports and analytics - CCaaS... [Read more](https://www.softwareadvice.com/contact-center/vocalcom-hermes360-profile/) ### Best rated features: Queue Management 5.0 Live Chat 5.0 Call Tracking 5.0 Call Routing 4.5 ### Worst rated features: Automatic Call Distribution 4.0 Call Recording 4.0 [See all features](https://www.softwareadvice.com/contact-center/vocalcom-hermes360-profile/#key-features) [Adversus](https://www.softwareadvice.com/contact-center/adversus-profile/) 4.83 [(18)](https://www.softwareadvice.com/contact-center/adversus-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary If you lead a sales team that runs outbound calling at any real volume, you know how quickly things get out of hand without the right infrastructure. Reps drift, campaign data is scattered, and managers end up chasing activity instead of driving it. Adversus is built for exactly that situation. Founded in 2015 in Aarhus, Denmark, we have grown into a platform supporting over 20 million calls a month across more than 150 countries, used by sales organizations in financial services, insurance, energy, and telecom who need outbound to actually work. What makes Adversus different is the combination of control and simplicity. Reps get an intuitive workflow that keeps them calling, with automated and power dialing, easy outcome logging, and no unnecessary friction. Managers get real-time dashboards, live monitoring, call recordings, and compliance controls, so they can see what is happening, coach in the moment, and run campaigns with confidence. Every month, our customers record over 194,000 measurable successes through the platform. Getting started with Adversus is fast. New reps typically get up to speed within days, and our onboarding and support teams work closely with you to make sure the setup reflects how your team actually operates. Whether you are migrating from a legacy dialer or building your outbound function from scratch, we are set up to help you get results quickly rather than leaving you to figure it out alone.... [Read more](https://www.softwareadvice.com/contact-center/adversus-profile/) ### Basic €110.00/month On annual billing it costs 100€ per month and 150€/mo for unlimited calls EU+US+Canada. ### Enterprise Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/contact-center/adversus-profile/#pricing-and-plans) [LeadDesk](https://www.softwareadvice.com/contact-center/leaddesk-profile/) 4.85 [(13)](https://www.softwareadvice.com/contact-center/leaddesk-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary LeadDesk is a cloud-based contact center solution designed to support high-volume sales and customer service teams. The platform offers an outbound sales solution that can increase agent efficiency. It also provides an omnichannel customer service system. This system allows businesses to manage all communication channels in one place. LeadDesk's solutions are built on the company's own call infrastructure. This infrastructure guarantees high-quality audio and 99.95% uptime across over 500 million calls per year. The platform is compliant with regulations in each market. Servers are located in Europe to ensure fast operations and data security. Businesses can customize their campaigns, queues, reports, and operations. This allows them to equip their sales and service teams with the tools they need. Whether an organization wants to boost outbound sales or enhance omnichannel customer service, LeadDesk provides a flexible, feature-rich solution. This solution can be tailored to meet the organization's unique needs. LeadDesk has a deep understanding of the contact center industry. The platform helps transform regular sales and customer service teams into high-performing teams.... [Read more](https://www.softwareadvice.com/contact-center/leaddesk-profile/) ### Best rated features: Auto-Dialer 5.0 Call Center Management 5.0 Call List Management 5.0 Interaction Tracking 5.0 ### Worst rated features: Automated Routing 1.0 Alerts/Escalation 1.0 Callback Scheduling 2.0 Lead Capture 3.0 [See all features](https://www.softwareadvice.com/contact-center/leaddesk-profile/#key-features) ### Basic €99.00/month [See full pricing details](https://www.softwareadvice.com/contact-center/leaddesk-profile/#pricing-and-plans) [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.51 [(395)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for organizations that depend on outbound sales to acquire customers, Convoso helps businesses increase contact rates, maximize agent productivity, and lower customer acquisition costs. Convoso unifies high-performance dialing, campaign management, and intelligent number management to help teams connect with more prospects and convert more opportunities. Businesses can automate workflows across lead, campaign, and list management while engaging prospects through voice, SMS, email, and AI-powered agents. Intelligent number management capabilities help businesses monitor number health, optimize number pools, automate procurement, and match the best number to each lead. Combined with predictive dialing, sub-5-second speed-to-lead, advanced call classification, built-in compliance controls, and real-time analytics, Convoso helps organizations scale outbound operations with confidence.... [Read more](https://www.softwareadvice.com/voip/safesoft-contact-profile/) ### What users love - User-friendly and intuitive interface - Responsive and knowledgeable support team - Reliable and efficient dialer system ### To take in mind - Frequent call connectivity problems - Complex and limited lead management ### Best rated features: Lead Generation 5.0 Compliance Management 5.0 API 5.0 Integrations Management 5.0 ### Worst rated features: Reminders 3.0 Manual Dialer 3.3 Answering Machine Detection 3.9 Real-Time Monitoring 4.0 [See all features](https://www.softwareadvice.com/voip/safesoft-contact-profile/#key-features) ### Basic $90.00/month Free trial for users with 40 or more seats. [See full pricing details](https://www.softwareadvice.com/voip/safesoft-contact-profile/#pricing-and-plans) [contactSPACE](https://www.softwareadvice.com/call-center/contactspace-profile/) 4.82 [(11)](https://www.softwareadvice.com/call-center/contactspace-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary contactSPACE is a cloud-based callcenter solution which helps small to large-sized organizations manage contacts and track agent performance. Its key features include dynamic call adaption, voice recording, call prioritization, role-based access, alerts and reporting. The application include a dashboard module which enables managers to monitor live calls, evaluate client sentiments and guide agents through barging or whispering. Its smart dialer feature helps users automate multiple call dialing and perform skill-based routing. Supervisors can manage call queues, create interactive voice response (IVR) and route inquiries in real-time. contactSPACE integrates with third-party platforms such as Salesforce, Zoho, Hubspot, Infusionsoft, Microsoft Dynamics, SugarCRM, Stripe, MYOB, Bpoint, SecurePay, Paycorp, ANZ eGate, Flow2cash and Merchant Warrior. The solution is available on a monthly subscription and support is provided via phone, email and chat.... [Read more](https://www.softwareadvice.com/call-center/contactspace-profile/) [IPscape](https://www.softwareadvice.com/call-center/ipscape-profile/) 4.88 [(8)](https://www.softwareadvice.com/call-center/ipscape-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Designed and developed in Australia, ipSCAPE is a cloud contact center technology solution that is feature rich, scalable and offers advanced integration capabilities. Hosted on Microsoft Azure, the contact center technology integrates with Microsoft Teams, Microsoft Power BI and Microsoft Dynamics. Connect with customers through voice, webchat, email and SMS. The platform includes advanced integration capabilities.... [Read more](https://www.softwareadvice.com/call-center/ipscape-profile/) ### Best rated features: Campaign Management 4.0 Computer Telephony Integration 4.0 [See all features](https://www.softwareadvice.com/call-center/ipscape-profile/#key-features) 1 [2](https://www.softwareadvice.com/telemarketing/?page=2)[3](https://www.softwareadvice.com/telemarketing/?page=3) ## Popular Comparisons [ CallTools vs Five9 ](https://www.softwareadvice.com/call-center/calltools-profile/vs/five9/)[ DialedIn CCaaS vs Convoso ](https://www.softwareadvice.com/call-center/chasedata-profile/vs/safesoft-contact/)[ JustCall vs Kixie PowerCall ](https://www.softwareadvice.com/call-center/justcall-profile/vs/kixie-powercall/)[ Ricochet360 vs PhoneBurner ](https://www.softwareadvice.com/crm/phoneburner-profile/vs/ricochet360/) ### Related Telemarketing Software - [Buyer Intent Software](https://www.softwareadvice.com/buyer-intent/) - [Field Sales Software](https://www.softwareadvice.com/field-sales/) - [Inside Sales Software](https://www.softwareadvice.com/crm/inside-sales-comparison/) - [Lead Management Software](https://www.softwareadvice.com/marketing/lead-management-comparison/) - [Lead Nurturing Software](https://www.softwareadvice.com/lead-nurturing/) - [Sales Engagement Platform Software](https://www.softwareadvice.com/crm/sales-engagement-comparison/) - [Sales Intelligence Software](https://www.softwareadvice.com/sales-intelligence/)