About SMTP2GO

SMTP2GO is a cloud-based email delivery platform that helps deliver and track emails. Its features include ticket support, live chat, setup assistance, feedback loops, blacklist monitoring, spamtrap detection, real-time analytics, weekly summaries and bounce/spam tracking. SMTP2GO provides visual reports, which help users to understand real-time responses of emails sent from user infrastructure. The solution helps users' emails stay away from blacklists and spam folders and notifies them whenever it detects any problem in account such as an increase in bounce rate. Additionally, it also avoids arbitrary throttling with the help of ISP or website SMTP services. SMTP2GO helps deal with blacklist monitoring, reverse DNS, DKIM, ISP throttling, blocked ports and ...
SMTP2GO creating new email test
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SMTP2GO Reviews

Overall Rating

4.88

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 153 reviews

User Profile

Matt

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2021

SMTP2GO is the best choice for SMBs looking for outgoing email

I used SMTP2GO to improve deliverability, and it has delivered on that.

Pros

I was having issues with sending outbound email from my home address, even though I was using a GSuite domain and Google's SMTP services. SMTP2GO provides a simple SMTP endpoint with clean IP addresses that I can use to deliver mail with nearly 100% success. They offer 2FA for security, all the modern email authentication signatures (DKIM, etc), and enough monitoring for my use.

Cons

I could not think of a single con with the service, but they do not offer the ability to add or remove headers that pass through their SMTP service, which may be a problem if you need that functionality.

Reasons for switching to SMTP2GO

Deliverability issues.

Response from SMTP2GO

Hi Matt, Thank you so much for the amazing review! We really appreciate that! Do let us know if you run into any issues or have any questions. Happy emailing! :)

Replied July 2021

Ihab

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2020

Excellent and reliable Email delivery service

Due to the bad reputation of our public IP addresses at our ISP, there were times where we couldn't send 20 emails per day as our IPs were blacklisted by all known antispam providers. we had no choice but to rely on a smart-host like SMTP2Go. we tried similar competitors but this by far was the best.

Pros

if your business relies on emails and If you are looking to enhance your email delivery and not worry about sending failures, SMTP2GO is your best choice. theirs servers are whitelisted at any Antispam service, your Email wont get bounced unless you have a typo mistake. They also provide you with brilliant reports to track every single email. support team are very helpful. several packages are available for everyone and you always upgrade/downgrade if you wish

Cons

I never had any problems so far. except for one time when we had a few infected users sending bulk emails to invalid recipients and got us blocked. it will a bit tough to handle with the support team cause they were too strict to unblock us but to be honest they had a valid reason as our problem could have affected the other members and therefore their business. otherwise, we are happy with what have!

Reasons for switching to SMTP2GO

We had a few problems with Sendgrid, some emails were bounced for no reason and the logs didn't show enough information. Support team are always busy, and they were not suitable to our business.

Response from SMTP2GO

Hi Ihab, Thank you for the review! So happy you are with us! We are elated to hear that you were able to work through the infected users! Our support team is ready to help! Happy emailing! :)

Replied October 2020

Anonymous

Company size: 10,000+ employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

October 2022

SMTP in steroids

I had very pleasant experience working with SMTP2Go, it saved lot of manual efforts and improved the productivity. Its dashboard made sure that the notifications reached customers on time.

Pros

SMTP2Go is the most reliable email exchange with ton of customisation and monitoring. I really like the fact that it can send emails with higher limits when compared to outlook. And it's dashboard interface with realtime user activities tracker is very useful.

Cons

It's features and customer support are good and consistent. But it could be improved. It could have a contact database in its server, which could make the integration better. And there is no much testing on analysing Emails.

Anonymous

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

FUNCTIONALITY

3

April 2019

It works-ish

Pros

Provides SMTP on the go which is great for temporary email solutions

Cons

Had a couple of tests with this to ensure it works via temporary email addresses. Account got blocked. Other than that, its great.

Response from SMTP2GO

Accounts are blocked if they do not meet the Terms of Service agreement, as is the case in this incident.

Replied May 2019

Panos

Company size: 2-10 employees

Industry: Computer Software

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

December 2020

Lifesaver

Pros

It just works. It's good being fancy and all, but in the end, it's the product that matters. Simple layout, no dynamic loading. Clean sections. I love it.

Cons

No real downside to their services. If I had to, I would change the following: The overall style of the app, make it feel more modern. Support light/dark mode. Just to make it simpler on late night debugging. The logo feels a little outdated. The landing page could use a breath of fresh air.

Reasons for switching to SMTP2GO

The support was kind, but in the end not helpful. The company was stuck with tons of undelivered emails in Black Friday weekend. Hell. SMTP2GO worked 100% no missed deliveries, no nothing.

Response from SMTP2GO

Hi Panos, Thank you for the review! We are so happy that you are with us. We love your suggestions as well! Reach out if you have any questions. Happy emailing! :)

Replied December 2020

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