About Pearl

Trilogy is a tutoring platform that helps businesses manage virtual classrooms, schedule online sessions and communicate with students through built-in messaging capability. It allows instructors to stream video conferences, share documents with learners and send automated notifications or reminders prior to sessions.

Administrators can record training sessions, capture session feedback from students and instructors and generate custom reports. It offers a parent portal, which helps parents communicate with instructors, track schedules, view invoices and monitor students’ progress. Additionally, Trilogy lets managers add contact information in user profiles and define user roles for administrators, instructors, students and parents. Trilogy enables organiza...


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8 Reviews of Pearl

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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August 2021

John from University of Richmond

Company Size: 11-50 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Pearls platform and support is unmatched

Overall, the platform and team give me exactly what I need. Their system is easy to use and meets the data security standards for public education/higher ed. Their team is incredibly supportive and is willing to jump on a call or listen to my idea whenever I reach out.

Pros

I appreciated the ease-of-use when it came to onboarding, matching, and managing the relationships I and my colleagues have with our students. In my role, data is critically important to show the efficacy of our program. Pearls data reports give me exactly what I need to report the outcomes of my program.

Cons

I prefer the Pearl classroom to teaching in zoom, however, the Pearl classroom is only a 1:1 experience, as opposed to a group setting. You can still schedule and manage group sessions, you just need to meet in person or use zoom. I would love to see a multi-student classroom in the Pearl platform.

Reasons for Choosing Pearl

They had a more robust feature set, all their data centers were based in the US(very important for any government-funded programs), their support was far and away the best.

Reasons for Switching to Pearl

Easier to use and significantly better support

February 2021

Shearese from Mothers of Joy University,LLC

Company Size: 2-10 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Customize to fit my programming

When I first came to Trilogy I was looking For a want to get my parents on schedule to have 1:1 session after we had class. And the wonderful leadership team, talked with me and divided a plan the fit just right with my program. O was at the end of a grant session and I needed to show the growth of the program. With the software that Trilogy provides I was able to do just that. And for that I’ am grateful

Pros

The Staff became like an extended family, alway willing to help and provide insight on how to add and remove things that may or may not go with my type of programs. I facilitate parent education and also provide 1:1 Coaching for parents who are in Trauma. This database has help me organize my family’s grow and development of the programs.

Cons

It not to much I don’t like, my Organization has been with them almost from the start and they have been a great asset.

Reasons for Choosing Pearl

They really took the time to help me structure a program just for MJU. LLC and what we wanted to provide for our program structure. They were also invested on making us look good on social media and online. My parents are very impressed when they get the welcome email and then they can start their journey on to become happier and smarter “Parents”

August 2021

Ana from The Brainery LLC

Company Size: 11-50 employees

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

Small Tutoring Company

Overall, I have had a great experience with Pearl and recommended it to others.

Pros

I enjoy how the platform aims to be all-in-one, which makes running my business easier. You can schedule sessions, take notes, message parents, track tutors, and have pre-paid lessons.

Cons

The software could use some improvement when it comes to features such as group classes, ease in connecting to Zoom/Google Meets, and notifications. The company is very receptive to suggestions and is constantly working to improve the platform.

Reasons for Switching to Pearl

I made the switch because I liked the features that Pearl offered and the responsiveness they showed to my concerns.

August 2021

Danielle from DVW Education

Company Size: 1 employee

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

A+ program

This product is a one stop shop for online tutoring and teaching. I love it!

Pros

I love the fact that the student and tutor can interact with the activity in real time and I can see their reactions to get a gage as to how they are understanding the content. I also can get feedback from every session with the student from the student and myself, then parents can also see it too.

Cons

That I can only have one or one tutoring.

March 2021

Tiffany from Taab Learning LLC

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

For the LOVE of Trilogy

I have had nothing but positive experience with the entire team. The business training, use of platform and customer service are top notch and always available for their customers.

Pros

The all in one feature, my billing, client management, platform, administrative tools! It is amazing! Let’s not forget to mention the customer service!

Cons

I would like ability to do group meetings in the platform instead of google meets or other platform.

August 2021

Karly from The Trendy Tutor

Company Size: 1 employee

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Quality service for a quality product

Pearl maintains my scheduling and billing. Notifications and communication are made simple and automatic for myself and my clients.

Pros

Fantastic customer service for on boarding and everything since!

Cons

More features could be added but they are adding new features all the time!

July 2021

Kdrion from Advantage Com

Company Size: 1,001-5,000 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

This program cant be compared. Its unbeatable!

I would drop the price to $9 a month instead of $15 and have free trial sessions to help get users use to the program

Pros

The best feature of trilogy is the fact that you can pre-record online class sessions and save them for future usage

Cons

I have no negative feedback towards the program its really good

February 2021

Geoff from Dare To Serve

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Just what we were looking for

Great customer support.

Pros

Because of the safety and security it provides for our students and mentors. And the exceptional customer support. The value is it’s easy to set up and onboard our mentors and mentees and maintain district compliance.

Cons

Honestly it fits all our needs. If anything I like least is that you cannot save any work done on the whiteboards with a student.