IG CloudOps

RATING:

4.9

(7)
Overview

About IG CloudOps

IG CloudOps automates cloud management with plug and play technology for Azure and AWS. It brings together cost monitoring, general administration, support processes and performance monitoring all into one solution. The solution provides tools such as auditing & risk registers, cost & performance monitoring, alerts, dashboards and more. IG CloudOps can help with the following scenarios: - Costs that are out of control - machines that aren't being shut down, cost shocks while scaling up your Apps usage, ambiguous pricing, and trouble comprehending the impact of changing the infrastructure - Problems with performance or downtime - Changing cloud infrastructure - The cloud is constantly being updated, and these upgrades might be as basic as patches or as sophistica...

IG CloudOps Pricing

Starting price: 

£299.00 per month

Free trial: 

Available

Free version: 

Available

IG CloudOps Home Page Dashboard
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IG CloudOps Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for IG CloudOps

7 Reviews

Gary

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Friendly, Honest and Efficient Company to deal with

The whole experience has been great and we have dealt with [SENSITIVE CONTENT] from day 1, without being passed to various account managers which is also something we really value.

PROS

We went to market with the aim of finding 3 vendors to submit their pricing to us as we sought to move away from a provider that had gradully gone downhill over the previous 18 months. CAMS were obviously keen from day one but they never shased or hassled and when we explaine our time frames for a decision they were relaxed and sat back allowing us the right space to consider our next moves. When we further engaged they happily provided the details of a company that had undergone a similar process to ourselves and this proved very reassuring.. We made the decision to migrate to CAMS and 6 months done the line its looking to be the correct decision. We are very happy with the service and support (although we rarely need it) is excellent when we have had to use it. They undertook a thorough review of our structural set up and identified over £300 of savings on our monthly bill which has been good as well.

CONS

I dont have anything negative to add, they tick all our boxes

Reason for choosing IG CloudOps

After 6-8 weeks of discussions and debates it just felt right

Reasons for switching to IG CloudOps

Rackspace have undergone a structural change and sadly the service is pathetic for the high service charges they apply to their accounts. We instantly went from paying over £2.2k for a manager and operate solution down to under £1k a month

Vendor Response

Thank you Gary. Your team is great to work with.

Replied June 2022

James

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Simplifying Cloud Management and Reducing Costs

Like many companies we were running services across different cloud platforms and lacked information about utilisation and did not have clarity about what we were paying for vs what we were using. The initial onboarding process was painless and we were quickly up and running. The support we received was excellent from the team and we have since been able to improve the efficiency of our deployment, rationalising some services and measurably reducing our costs as a result.

PROS

The bottom line impact of using CloudOps Active Management Solution - CAMS - has been that we have been able to reduce our monthly spend while also having much greater granularity about how our cloud deployment is managed including detailed performance reviews of what our usage vs capacity which has helped us to make good decisions about usage.

CONS

We had some initial challenges in incorporating the reports from CAMS into our existing BI dashboards, but these were quickly resolved and have had no issues since.

Reason for choosing IG CloudOps

The native monitoring and measurement tools offered by Microsoft were not as comprehensive or user friendly as the CAMS alternative, and we wanted the benefit of an impartial management tool to have confidence in realising cost savings.

Vendor Response

I hope the API updates have taken you forward. Thank you J.

Replied May 2022

Tim

Internet, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great Cloud Management Solution

Saves time and keeps us aware of whats going on, easy to manage our solution.

PROS

Value for money along with the functionality, does everything we need and more.

CONS

UI could be improved but not a show stopper and is functional.

Reason for choosing IG CloudOps

Price, functionality and ease of use

Vendor Response

Thanks for the feedback. We have a new upgraded UI getting rolled out in July 21. It takes on board some of the comments we discussed offline. I think everyone will be impressed. Steve

Replied May 2022

Rob

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Using CloudOps Active Management

Significant cost savings as well as seen a reduction in management time

PROS

The process to deploy was really easy as it just bolted on to our existing infrastructure and meant that we didn't have to port all our websites across.

CONS

Nothing really missing or bad about CAMS - so many features mean that we are still learning what it can do for us and the benefits it gives our clients

Reason for choosing IG CloudOps

A really nice time who were both knowledgeable and understood our business. The sales process wasn't too pushy and in the end we were seamlessly able to integrate CAMS into our existing processes

Vendor Response

Thanks Rob.

Replied May 2022

Thomas

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Excellent

PROS

Very well designed and easy to use, central place to get a good snapshot over business critical metrics

CONS

Would be great to perhaps show error logs of all machines in one place

Reasons for switching to IG CloudOps

Too expensive and service was lacking

Vendor Response

Thank you Tom, you have been a great customer. Home to see you again in Bedford soon! Steve

Replied May 2022

Keith

E-Learning, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Excellent product - quality support and real value-for-money

CAMS and iGroup have been fantastic. The overall package is really excellent value-for-money to us. They are a solid business partner and would highly recommend them to anyone wanting a reliable and effective cloud management partner.

PROS

Effective in cost management Support services are second to none Setup was awesome - efficient and spot-on in identifying and fixing pre-existing issues.

CONS

None. So far we are extremely happy with it. Wish we new about them sooner.

Vendor Response

Thanks Keith. Good to have you and the team onboard. I am glad we got you results so fast and you put your trust in CAMS.

Replied June 2022

Adrian

Accounting, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

igroup cloud ops review

Very pleased, with the product and the service

PROS

The infrastructure was clean, extremely user friendly and easy to follow, enabling important business decisions to be made quickly

CONS

No real cons, it does what i what i requested

Vendor Response

thx

Replied May 2022

7 Reviews