IG CloudOps
About IG CloudOps
IG CloudOps Pricing
Starting price:
£299.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for IG CloudOps
1 - 7 of 7 Reviews
Gary
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Friendly, Honest and Efficient Company to deal with
The whole experience has been great and we have dealt with [SENSITIVE CONTENT] from day 1, without being passed to various account managers which is also something we really value.
PROSWe went to market with the aim of finding 3 vendors to submit their pricing to us as we sought to move away from a provider that had gradully gone downhill over the previous 18 months. CAMS were obviously keen from day one but they never shased or hassled and when we explaine our time frames for a decision they were relaxed and sat back allowing us the right space to consider our next moves. When we further engaged they happily provided the details of a company that had undergone a similar process to ourselves and this proved very reassuring.. We made the decision to migrate to CAMS and 6 months done the line its looking to be the correct decision. We are very happy with the service and support (although we rarely need it) is excellent when we have had to use it. They undertook a thorough review of our structural set up and identified over £300 of savings on our monthly bill which has been good as well.
CONSI dont have anything negative to add, they tick all our boxes
Reason for choosing IG CloudOps
After 6-8 weeks of discussions and debates it just felt right
Reasons for switching to IG CloudOps
Rackspace have undergone a structural change and sadly the service is pathetic for the high service charges they apply to their accounts. We instantly went from paying over £2.2k for a manager and operate solution down to under £1k a month
Vendor Response
Thank you Gary. Your team is great to work with.
Replied June 2022
James
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Simplifying Cloud Management and Reducing Costs
Like many companies we were running services across different cloud platforms and lacked information about utilisation and did not have clarity about what we were paying for vs what we were using. The initial onboarding process was painless and we were quickly up and running. The support we received was excellent from the team and we have since been able to improve the efficiency of our deployment, rationalising some services and measurably reducing our costs as a result.
PROSThe bottom line impact of using CloudOps Active Management Solution - CAMS - has been that we have been able to reduce our monthly spend while also having much greater granularity about how our cloud deployment is managed including detailed performance reviews of what our usage vs capacity which has helped us to make good decisions about usage.
CONSWe had some initial challenges in incorporating the reports from CAMS into our existing BI dashboards, but these were quickly resolved and have had no issues since.
Reason for choosing IG CloudOps
The native monitoring and measurement tools offered by Microsoft were not as comprehensive or user friendly as the CAMS alternative, and we wanted the benefit of an impartial management tool to have confidence in realising cost savings.
Vendor Response
I hope the API updates have taken you forward. Thank you J.
Replied May 2022
Tim
Internet, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great Cloud Management Solution
Saves time and keeps us aware of whats going on, easy to manage our solution.
PROSValue for money along with the functionality, does everything we need and more.
CONSUI could be improved but not a show stopper and is functional.
Reason for choosing IG CloudOps
Price, functionality and ease of use
Vendor Response
Thanks for the feedback. We have a new upgraded UI getting rolled out in July 21. It takes on board some of the comments we discussed offline. I think everyone will be impressed. Steve
Replied May 2022
Rob
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Using CloudOps Active Management
Significant cost savings as well as seen a reduction in management time
PROSThe process to deploy was really easy as it just bolted on to our existing infrastructure and meant that we didn't have to port all our websites across.
CONSNothing really missing or bad about CAMS - so many features mean that we are still learning what it can do for us and the benefits it gives our clients
Reason for choosing IG CloudOps
A really nice time who were both knowledgeable and understood our business. The sales process wasn't too pushy and in the end we were seamlessly able to integrate CAMS into our existing processes
Vendor Response
Thanks Rob.
Replied May 2022
Thomas
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Excellent
Very well designed and easy to use, central place to get a good snapshot over business critical metrics
CONSWould be great to perhaps show error logs of all machines in one place
Reasons for switching to IG CloudOps
Too expensive and service was lacking
Vendor Response
Thank you Tom, you have been a great customer. Home to see you again in Bedford soon! Steve
Replied May 2022
Keith
E-Learning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Excellent product - quality support and real value-for-money
CAMS and iGroup have been fantastic. The overall package is really excellent value-for-money to us. They are a solid business partner and would highly recommend them to anyone wanting a reliable and effective cloud management partner.
PROSEffective in cost management Support services are second to none Setup was awesome - efficient and spot-on in identifying and fixing pre-existing issues.
CONSNone. So far we are extremely happy with it. Wish we new about them sooner.
Vendor Response
Thanks Keith. Good to have you and the team onboard. I am glad we got you results so fast and you put your trust in CAMS.
Replied June 2022
Adrian
Accounting, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
igroup cloud ops review
Very pleased, with the product and the service
PROSThe infrastructure was clean, extremely user friendly and easy to follow, enabling important business decisions to be made quickly
CONSNo real cons, it does what i what i requested
Vendor Response
thx
Replied May 2022