ReMatter
About ReMatter
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Most Helpful Reviews for ReMatter
1 - 5 of 14 Reviews
Lythia
Verified reviewer
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Easy to learn and navigate
Very easy to navigate and always exceptional customer support available.
PROSI learned it very fast and it was super easy to navigate
CONSOnly thing was the sales order pricing not updating. But it is a easy fix.
Mikey
Environmental Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
ReMatter is AWESOME and has helped us TREMENDOUSLY!!
ReMatter really is great! [SENSITIVE CONTENT HIDDEN] the [SENSITIVE CONTENT HIDDEN] or so spot on with being available when I was learning and then quick on fixing any issues I had. A++ in customer service and also the program/system/ap, to me I rate it the same!
PROSReMatter is really great! It has really helped streamline our dispatching. From our drivers to our back office ReMatter makes things so much easier for us. It has so many features we were looking for I can’t even list them all. I really can’t think of anything it is missing or that I need that they don’t already have incorporated into their program. I searched for a while and didn’t find anything that compared to what ReMatter offers.
CONSThere isn’t much I dislike about ReMatter. Some of the functionality is not perfect but totally easily manageable (I think I may just be too picky) and they’re working out any kinks all the time so I’m certain it will end up being perfect!
Reason for choosing ReMatter
[SENSITIVE CONTENT HIDDEN] (the ReMatter [SENSITIVE CONTENT HIDDEN]) really listened to my input of what I wanted and the look and feel for the dispatcher and driver and really tailored the program to what my needs are. That went a VERY long way!!
Mia
Renewables & Environment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
ReMatter is a great program
Overall, great support system. Some of the features were a great help when it came to doing my EOD reports.
PROSDownloading the reports as csv, the customer support system (being able to send a message and get a fast response), and generating new report templates. [sensitive content hidden] would always answer my calls since I would be too busy to just send a message/emails. Every time I came across an issue, [sensitive content hidden] would help tremendously.
CONSEvery time there was an update, something in ReMatter would stop working (but luckily I was always in great communication with [sensitive content hidden] so he would immediately let the development team aware.)
Reasons for switching to ReMatter
to be more user friendly and to be able to keep better track.
Katherine
Facilities Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Justin Metal Recycling Review
It's an overall decent system but it just needs little flaws to be fixed.
PROSIt is mostly easy to use with adding customers and changing prices.
CONSWe can't seem to do basic things like print certain tickets, have material costs already in the report, combine multiple scale tickets so we can pay as one, have reports update daily like the profits and losses, or delete tickets that are in receivables.
Jessica
Mining & Metals, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
The Easiest Choice A Scrap Yard Should Make
I am extremely pleased with my ReMatter experience. I highly recommend companies in a heavy duty industry, that runs a fleet of trucks, to give ReMatter a try. Being able to manage our inventory and assign trucks to the jobs that correspond have been an absolute game changer.
PROSThere's plenty I could sing about when it comes to ReMatter, however hands down, ReMatter's support team is my favorite part about using the software. They are the most helpful group of geniuses that respond in the speed of light and magically correct backend mistakes.
CONSI really, really wish I could assign jobs to driver's that are not tub/company/scrap related. I'd love to have a basic "task" option where I could assign driver's to wash their trucks or go to their med card appointment, get an alignment, etc.