About Webtrends

Webtrends is a web analytics solution designed to help businesses track customers' engagement, adoption metrics and other activities across Microsoft Teams, SharePoints and other applications.

Key features of Webtrends include encryption, single sign-on, customizable reports and a drag-and-drop interface. Businesses can capture users' engagement across locations and export reports in XML, CSV or PDF formats according to requirements. Additionally, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA)-compliant platform allows managers to drill down into site usage metrics based on user attributes such as job title, name and login.

Using Webtrends, organizations can identify email and paid marketing campaigns with highes...


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3 Reviews of Webtrends

Overall rating

4.33 / 5 stars

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July 2021

Nazim from NEF

Company Size: 201-500 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2021

In Search of Webtrends

I use it for my page analytics. I check the daily, monthly usage of the page. for updates on regulations accordingly. review features are important.

Pros

easy to use. I also use other programs but this is the one I use most often.

Cons

A little expensive compared to others. It is more suitable for e-commerce sites. I don't use integrity.

Reasons for Switching to Webtrends

I still use the others, but I thought this program would be more useful for me. some features are just right for us.

March 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2018

Great analytical reporting tool

Pros

Webtrends allows me to create custom reports from the data captured in the logs. With the proper site tagging, I can get the data for just about anything from the site to enable me to create custom reports to use to analyze user behavior. I can drill down and even export the report results into excel.

Cons

Unable to set the defaults for the exports. I always have to change the max # of rows to export to all as well as the folder I wish to export to. It would be nice to be able to set these values so I do not have to change them all the time.

May 2020

Paul from SC Zwagerman IT SRL

Company Size: 1 employee

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2020

Once running, simple A/B tooling for your website with great visual editor

Recommended for users that don't have the full knowledge of A/B testing tools, its really doable and gives you insight information about your website and what people do on your site!

Pros

Optimize works nice on your website, not delaying the website or decreasing your page score. Luckily the installation videos were really helpful, I even got lost a bit in the interface, but once you play around you can setup easily an a/b test or track clicks, the editor is really click and go, it shows your website and you can select a DOM element from your website. Recommended if you don't have time to use complicated tools, but have a look at the videos first.

Cons

The need to have chrome and to install a plugin, maybe to create something web based, without the need for extensions, you don't see what the extension is doing and sometimes drops a connection error {"error":"read ECONNRESET","message":"read ECONNRESET"} when you want to go to fast.

Reasons for Choosing Webtrends

I used Webtrends website analytics long long time ago, when we had a windows web server, was great to use!