About Zoho PageSense

Zoho PageSense is a web-based conversion optimization and personalization solution designed to help businesses across a variety of industry verticals measure key website metrics, understand online behavior and provide visitors with a personalized website experience. Key features include audience targeting, behavior tracking, campaign segmentation, visitor tracking, visual analytics and engagement tracking.

Teams using Zoho PageSense can add goals and build conversion funnels to gain insights into the pages that cause significant dropoff. The platform enables users to identify parts of websites that instantly grab visitors' attention using heatmaps. Managers can use session recordings to view video playback of visitor interaction with their websites in real-time...


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8 Reviews of Zoho PageSense

Average User Ratings

Overall

4 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

3.5

Functionality

4.5

Ratings Snapshot

5 stars

(2)

2

4 stars

(4)

4

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

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Showing 1 - 8 of 8 results

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March 2018

User Profile Picture

Fabricio from Cooperativa Mixta Matasiete

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2018

Zoho It is an easy-to-use software.

Pros

Zoho allows each visitor to interact with your website quickly and easily; helping the growth of each website.

Cons

The support from the technical team of zoho is practically null. Maybe it's because of its low cost.

August 2020

Brent from Rocket Grove Creative Studios

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2020

Website user testing that is smooth and easy

Pagesense is coming along more and more with each few months. They are adding more tests, and that's great. I do wish they could refine a few things, but overall, I've been able to save clients money by running tests on their site to see how their users were interacting with their site, their forms, and more. It's been a valuable part of how I build and tweak websites.

Pros

Zoho Pagesense gives plenty of different tests you can do on your websites, and it makes it all super easy. From heatmaps to form testing to funnel testing, ALL websites need to be doing these kinds of tests. It is gradually becoming a full-featured scientific website testing suite. A/B testing, scrollmaps, attention maps, and more being added over time. But as mentioned already, it doesn't make things complicated. Everything is there to help you implement the code where it is needed, and the tools work, and they don't slow down your website as far as I can tell.

Cons

Some things on the interface aren't explained well, like in a heatmap. It shows where clicks have happened, and also a list of things that were clicked on. But you can't correlate the two. So it can be a little clunky to fully analyze the data on some tests. Also, there is no way to take a screenshot of the whole test or create a proper report. You can send a link to the test, but that's about it. I really would like a way that I could snapshot a heatmap or scrollmap and send it to a client.

February 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

5.0

February 2021

Powerhouse but not user friendly

Pros

The features are really extensive and includes just about everything you might hope to get from an all-in-one conversion optimisation tool

Cons

Unfortunately the interface is not user friendly and support is very frustrating and slow

July 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

July 2018

Intuitive, all purpose software that works great for small businesses with limited funds.

Pros

Part of the Zoho family of great business apps, Zoho PageSense is a great option for small businesses. You can test where your visitors are coming from, see how many visitors are converting to customers, test what they click and when, and best of all, it has an intuitive drag and drop interface, which is great for those of us that are sick of coding and difficult to use programs. You can customize your reports, filter the data to what you need, collaborate with other team members, and track your visitor engagement all super easily from the dashboard. Overall, there's not much that you can't do with Zoho PageSense, which makes it a great option for a full-service website management and optimization system.

Cons

The one con I have with this, and really, all Zoho apps is the customer service. Since the pricing is so wallet-friendly, support seems to have been one of the areas that has been overlooked. Granted, you won't need support that often because the systems are intuitive, but when you do need help, expect delays. Once, one of my support tickets went to a wrong inbox somewhere. I still don't know how, as I clicked the support button. A MONTH later, they got back to me. So if you need on-time, responsive support, Zoho may not be the best fit for you, and you'd want to look at some comparable options.

March 2018

Aura from Platinoweb

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Amazing

Pros

An incredible process that I have taken with this page, has helped me a lot with my work and the truth is that it is very good.

Cons

I have no complaint about this software, it is completely easy to use and recommended. My friends will listen to this page

June 2019

User Profile Picture

María Fernanda from Hold

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2019

Zoho PageSense

Pros

Excellent tool for optimization of conversions in your site/landing page, etc. Really easy to use, great features. You can conduct great experiments in a drag and drop manner, quick and without involving developer time.

Cons

No reporting, several bugs that require customer support. Unless you have Zoho One, this might take a while.

April 2018

Marie from Self

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

April 2018

Good software, a bit pricey

Pros

The software provides valuable insight about the audience you are testing but it is a bit pricey. Difficult to afford if a small business.

Cons

The only con is the pricing, I found it was a bit more expensive than other softwares. Easy to use but pricey.

February 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

2.0

February 2018

This template style set up I'd meant for a no developer.

Pros

It is inexpensive in comparison to competitors, so you can test many things out and not have to break the bank.

Cons

Due to it's cheap price, the additional team support by the company isn't the greatest. It also doesn't have a very advanced code editing section.