Extellio

RATING:

4.3

(3)
Overview

About Extellio

Extellio puts the user first, helping you monitor, investigate, and improve user experience, conversion, and journey in your website. Equipped with all the tools together in one place, Extellio users can rely on GDPR-safe analytics, smart surveys, heatmaps and screen recordings. With help from reliable customer support or a dedicated analyst to set it up, it is easier to go through the data. With more types of data come better and more meaningful insights to act on. Extellio is the trusted tool of businesses and groups, big or small, or simply those wanting to give their users a better experience on their websites or apps.

Extellio Pricing

Starting price: 

MX$49.00 per month

Free trial: 

Not Available

Free version: 

Available

Extellio combines the power of web analytics, heatmaps, session recordings and UX surveys to give you better and more meaningful insights.
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Extellio Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4

Most Helpful Reviews for Extellio

3 Reviews

Charlotte

Education Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Love the user experience, it's easy and comprehensible!

Easy to use and good for website optimization.

PROS

When I realized that we had to change from GA3 to GA4, I decided to look for an alternative. At the same time we had a lot of discussions about GDPR and how to be compliant. Extellio turned out to be a good solution for us to assure compliance. The solution is very much like GA3, so it was super easy to start working with. In addition, we got the heatmaps that are very useful for website optimization. I’m happy that we were forced into this change, because we ended up with a much better and safer solution than we had before.

CONS

Some of the self-help guides are quite heavy to read, they could have more pictures, videos, bullet points etc to make them easier to consume.

Reasons for switching to Extellio

GA4 seemed too complicated and we wanted to be GDPR compliant.

Lars

Information Technology and Services, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Surprisingly competent tool

Saved me money. Did not cost much time.

PROS

I stumbled upon Extellio when reading a post on Linkedin about GDPR/google analytics issues. I was very positively surprised when I discovered that I could replace GA + get a really nice survey tool on top of this. One of the team members at Extellio helped me a lot in analyzing challenges with our current web site which in retrospect saved us a lot of time. Hi [sensitive content hidden]!

CONS

It was easy to integrate the tool via GTM and was fine to use, but I keep discovering new features that perhaps could be described to me as an end user in a more clear way.

Reasons for switching to Extellio

compliance issues

Jana

Machinery, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

Easy to use and many features

Good experience overall and can recommend them

PROS

Easy to use, many features and easy to maintain

CONS

UX can be a bit more improved as well as having possibilities to hide unused features will be nice