Discoveriez

Discoveriez is a Japanese Digital Transformation (DX) solution designed to improve customer-facing operations and optimize business processes by allowing customers to provide timely and accurate feedback about their experience. Using visualizations and quick access to alerts, companies can detect issues before they become serious or even fatal. Discoveriez’s one-stop platform allows users to collect information from various channels, including telephone, email, chat, and facetime. The collected information is immediately shared across the organization to prevent obscurities, reducing the need for duplicate responses.