Contractor Compliance management and open and transparent procurement practices via market approach

The platform enables Council to effectively manage its panel arrangements of suppliers for core council business activities. It assists Council in contractor compliance management and the request for quote tool for repeat contractor engagement providing clear and transparent procurement processes meeting its legislative obligations.

The background colours could be improved on. It can sometimes be difficult to differentiate between data entry cells and the generic background. Data Analytics and reports / statistics would be ideal to be able to run by the user rather than a request to the help team.

Vendor pre-qual, vendor compliance, contracts and management - all now easily achieved in one system, useable across the company.

Does all of what it claims. You get to use almost 100% of the capability unlike most systems.

Would like to be able to customise some functions a little more rather than global controls

Felix has been a great tool to support our quality standard on the onboarding process, following quality Obligations ISO 9001:2015 Clause 8.4 “Control of externally provided processes, products and services” Capturing our entire Supplier network in one place with internal team visibility to extract compliance very easily.

Supplier Management and report of this moduleRFQ direct communication (messages) with suppliersUser friendly, easy to use.Support responses very efficient and quick

Sourcing module reporting is not good.Bulk update support for supplier profile according to responses on QuestionnaireFor big projects where lot of documents are involved a customisation for uploading files is not very friendly.Unlimited Suppliers license no longer an option, especially when we are calling/adding supplier to know about your product. Dashboard is not a dashboardOverpriced

Fantastic. Some of the best customer service around. Constantly striving to improve and provide the best platform for its customers and the industry

The software significantly improved our compliance along with the time spent on onboarding a vendor. We’ve estimated we have saved over 90hours a week since implementing the software while tripling our database numbers

Very little to dislike about this software. Any issue encountered has always been promptly addressed by the Felix team.

Really fantastic to use - I have recommended this to one more company already where my previous manager is working

It accommodates most of our procurement plan requirements and easy to produce useful reports for the senior management.

Scale the prices are currently in whole number increments but this needs to get in decimals so that we can scale the price more appropriately.