Synergy
About Synergy
Synergy Pricing
Synergy is available via the following plans: Professional: AU$10 per user, per month. Business: AU$29 per user, per month. Enterprise AU$49 per user, per month.
Starting price:
A$10.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Synergy
1 - 5 of 22 Reviews
Ari
Architecture & Planning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
An efficient program for businesses of all sizes
Overall very happy.
PROSBefore I set up my business I had discussed program integration with my accountant in order to create a seemless process for both parties. This allows my tracking to be transparent which in turn allows the accounting side to work in unison without fault. This is what I like most about Synergy. No fuss.
CONSAs it is a one-stop shop for a business, from workflow management to business management, it can take some getting used to as there are quite a few moving pieces. But once you get a hang of it you can't really do without it.
Reason for choosing Synergy
Its integration with Xero and because my accountant seemed to understand it aswell.
Sarah
Verified reviewer
Architecture & Planning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
A solid option for your growing business
Synergy allows us to track our time more effectively and handle client requests with greater speed.
PROSThe ability to see exactly what time and bills are assigned to each invoice is amazing, and really helped the architects understand what my accounting department does.
CONSThe integration with QuickBooks in the US needs some work. This remains a pain point for us. Bills have to be entered twice, and that's time we can't use for something better.
Reason for choosing Synergy
A sleek look and feel made the architects happy to use it, which is half the battle!
Reasons for switching to Synergy
A clunky user interface made working in the program difficult, and sunsetting support just put a deadline on the process.
Barnaby
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Suggested Timesheet Improvements
It is useful to track work and assess workload of the team.
CONS- The timer option in the time sheets has the potential to be much more useful. The timer could directly fill in the time sheet, in addition to what is already in that task to that dat. Then the timer would be a much more useful function (at least the option for this to be the case).- In the time sheets, there should be the option to copy and paste tasks (not the times) from previous weeks, to save having to fill it in each week when the project is ongoing. There should also be the option to copy and paste the tasks on the same week to be able to make minor changes, so one does not need to fill it in from the top down each time. These can be applied to both the time sheets and the expenses.
Eloise
Architecture & Planning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Helpful Customer Service
I like the live chat option where I can speak to an agent / not and AI and get real life responses and solutions
CONSThe interface can feel a bit overwhelming
Renee
Architecture & Planning, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Highly Recommend
Synergy is very user friendly, the ease of the financial management of projects is a very positive feature. The dashboard is informative at a glance and the analytics side of the program is useful for Directors and Administrators.
CONSThere isn't currently a function to include billing entities under a parent company, however I am hoping this is on the list for a future Synergy roll out.
Reason for choosing Synergy
We did a cost comparison as we were approached by Deltek and as a result of being long time synergy users, we decided to stay. We are very happy we did.