TryMyUI
About TryMyUI
TryMyUI Pricing
TryMyUI is available across four pricing plans and on monthly and annual subscriptions, outlined below. It also offers a free trial. Monthly Plans: Personal: $99/month Team: $399/month Enterprise: $2,000/month Unlimited: $8,000/month Annual Plans: Personal: $1,000/annually Team: $4,000/annually Enterprise: $20,000/annually Unlimited: $80,000/annually
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for TryMyUI
1 - 5 of 17 Reviews
Ahsila
Writing and Editing, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Affordable, robust user testing
We initially thought we'd only need to test the redesign of our journalism homepage, so we ran the free trial. After seeing and hearing users interacting with our new landing page, we realized we might have had problems that ran deeper than just visual. The new account flow, the subscription, our search function, etc. We upgraded to the Team plan, and the quantitative stuff is where we really started seeing notable improvements to small tweaks. Our time-on task rate dropped significantly (which is what you want) for completing the subscription flow. To tell the truth, after we got about 20 or so results with the Team plan, we downgraded to the Personal again to go back to testing visuals since we were happy where we were with our more involved UX flow. But what we really love about TryMyUI is that you can upgrade and downgrade at will with no contracts or penalties. We did 2 months of the Team plan at $399 per month, and then downgraded to the Personal for $99 per month. We'll upgrade again in a few months to see where we are in benchmarking our sub flow.
PROS- The pricing flexibility is great! - If you get on a call with them, they're very polite and able to customize certain aspects of the plans - The quantitative features are excellent and exactly what people newer to usability testing need - User video results were fast and pretty good (we had an unsatisfactory result and got it replace for free) - You get a personal success manager at the Team level to help you with usability testing in general (not just how to use the platform, but she actually knew the industry inside and out)
CONS- It looks really dated (but functions very well - Due to its poorer UI, it initially seems a lot harder than it really is
Reasons for switching to TryMyUI
UserZoom GO did not have any good way to benchmark the quantitative metrics we wanted.
Rabindranath
Information Services, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2020
Tester
It's a good company to earn money but their customer service can be bi-polar at times. I have received both good and bad feedback for the same quality of service that I have given to third companies. I think it depends on who is working at TryMyUI either during the day or night and who is probably more strict than not. You can give the best feedback at times, but they will nit pick at small things at times and will make your score less than what you could receive, but most of the time I will get paid anyway based on the customers rating/feedback. I do not pay attention to TryMyUI's feedback critical feedback at times.
PROSFrom my experience, the software works really well on PC. I have not had too many issues. The app on the phone works really well. The user interface is easy to work with, and the usability of the website is easy to navigate.
CONSI had only a couple issues with the app on the iphone where it froze and was not able to report it. I wish they had a reporting system where I could give a small bug report about the issues and at least receive some compensation for it. The software did not work well on my Mac, and I believe it maybe the software may not work good with Mac versus PC. It works good on my PC, but if you play the playback test of the microphone while trying to start a test, there will be a buzzing sound on their end and they will doc you for it.
Anonymous
2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2020
Terrible customer support
Pretty bad. Started off good, but the lack of any care for customers, feedback is so evident in the responses and lack of.
PROSThe platform itself is ok. The testers get replaced pretty easily and has some interesting features. But customers are being rinsed for cash to bootstrap new features and the customer support is appalling. Good look ever getting through to someone. I closed my account, due to a price hike (that I disagreed with) and I can no longer even access the test data I had paid for that was less than one week old. Disgusting. I would avoid this and use an alternative all day long.
CONSPricing and customer support were the worst thing about trymyui. It's a real shame as I feel it has potential.
Reasons for switching to TryMyUI
The features were comparable to higher-priced alternatives. But now its become too big for its boots and there are others that have comparable features at lower prices again.
Matthew
Design, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed April 2020
Left feeling utterly ripped off
Great until you don’t meet their demands to pay more money, then they cut you off and leave you with no access to all of the past tests that you paid good money for.
PROSTrymyui has a comprehensive feature set. Most of the time we got good data and on the most part testers were good too
CONSWe were long term customers to trymyui on a rather costly monthly plan. Earlier this year trymyui reached out to say they were increasing the costs. At this point the cost was prohibitive so we opted not to renew. Without warning, once our final month of subscription came to an end, our account was suspended and almost two years of videos gone. Despite numerous emails and messages, no one has been back in touch to help. Very bitter taste left in my mouth.
Reason for choosing TryMyUI
Feature set
rachid
Arts and Crafts, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Try MyUi good for surveys
it was a good experiene
PROSi did like that you can easily do surveys on this software
CONSi did like least that the surveys take too much to appear on the software