Overall super easy to use. You still need to do the work to identify the individual and salespeople like all that handed to them ready to call. It requires a bit of training at the start to identify and remove low-quality accounts before you start seeing value. Do this before showing it to the sales team or they will dismiss it all as low quality.

I have used this in two companies. It is great for identifying larger companies with their own network who are checking out your website.

Not great for identifying smaller sales prospects as they are unlikely to have their own network ID and you still have to do work to identify individuals within the company. The time is not worth the value of your sale.

Great insight about the kind of organisations and individuals who visit my website, and excellent feedback on the content of my website as they show which pages were visited and for how long.

Leadfeeder shows me which pages on my website were visited, how long, plus the lead contact of the visitor. I am so pleased with this service as it gives me valuable feedback on my content and the kind of organisations and individuals who are interested in my products and services. I have done a lot of research on monitoring softwares before I came across Leadfeeder and was pleasant surprised that they are so much more advanced than similar other softwares. I strongly recommend Leadfeeder as the best monitoring software on the market. They also have a very friendly and competent customer service. In total, Leadfeeder are the best business partners my company has had as they have added exceptional value to my business.

No surprise this solution has high churn. Very happy to encounter someone who experienced strong ROI and good customer support as it was not our case

- Simple solution - Easy to use - That's all

- Value for money - Customer support - Sales process

eadfeeder is a useless tool and a bad company. If you are considering getting this tool, read on. First, this tool is nothing great. It delivers company IP information from a tracking cookie. This information isn’t that useful. Marketers..focus on retargeting and remarketing. There are several tools that have features doing what Leadfeeder does. Hubspot, Zoominfo to name two. Look into. Regarding contracts. Leadfeeder charges $12k per year. Why anyone would lock into a year for this tool I will never understand. Leadfeeder’s auto-renewal process is why you should really avoid this tool. You must cancel 30 days prior to the renewal date. I never heard anything from our CS person leading up to this renewal date. They intentionally keep a low profile, hoping you miss this ($12k) renewal date. But when they need their invoice paid, they emerge from the shadows. Our CS person aggressively hounded users via email and Linkedin to get the invoice paid. When I asked what happens if someone doesn’t pay an invoice after missing renewal date, she said it goes to the “next escalation point” which she admitted was collections. Our invoice was accidently paid (even after I had canceled subscription on the website). After LF got their money they disappeared again, my CS contact avoiding my emails. All they care about over at Leadfeeder is getting paid. In conclusion—worthless tool, year contract, shady auto renewal with a collection agency to enforce, awful customer service.

Nothing. It's just not a good tool. Company IP info has no real value. Other tools deliver company IP information as a feature.

The auto-renewal policy is borderline illegal