My overall experience with QBA has been rewarding and satisfying. So far the software has lived up to my expectations.

It is very popular, easy to use and constantly updating to meet client needs and expectations.

I basically love everything about this software.

Overall I have had a good experience with Quickbooks Online Accountant. It has definitely improved over the years in functionality and continues to get better.

I like that it is widely used & accepted by many small businesses and that he price is good for myself and my clients. I also like the integrations with the bank feeds and other apps which makes recording transactions a breeze. The step-by-step instructions which can be found with their online support is very useful and shareable with clients when they need to know how to do something in Quickbooks. I like the Accountant Tools features because it helps me to make corrections and changes much easier & quicker. I also really like the newer Books Review page. It helps me to clean up client books and message them with questions directly out of Quickbooks. I like that it is cloud based so there is no longer fear of a clients books getting lost on a damaged computer or network. Also, it allows me to be able to provide accounting services to my clients from home no matter where they are located.

There are a few quirks with some of the newer features of the software, but I am sure those will get worked out. I also have not had a great experience with the phone support team. Sometimes they are able to help, but I have been steered wrong by support in the past and ended up figuring out the fix on my own after spending a long time on a call with support.

Constant glitches, Constant errors, constant investigating into why QBO is failign me, constant sync issues with my bank, constant reentry and correcting of data, constant hesitation to trust anything this software is telling me, constant confusion with little understanding of the problems by support staff.

Support is quick and responsive all the time which is it's only saving grace.

Relying on a software that is online only means that if there are glitches or errors because of it's network or code executed in a webpage, this critically damages your books. Frequently quickbooks online will say that everything is correct and up to date when in reality there are numerous sync issues and entries duplicated by system glitches, also the fact that it ignores currency conversion means that what you had expected as correct is wrong and ensures you have hundreds of days of investigating to do to track down issues.

Going from Square to Quickbooks was amazing. I thougt square was amazing and quickbooks brings amazing to a whole nother level!

I like all the features. If you have a small business and have a hard time staying organized this is for you..

There is absolutely nothing i dislike. Its been over 2 years now

I am a user and tolerate it as many of my clients use it.

Flexibility when working with clients remotely.

Cost, cumbersome reports and inadequate customer service.