About Financial Edge by Blackbaud

Financial Edge NXT is a cloud accounting solution from Blackbaud that provides transparency across teams, security, compliance, and reduces the need for manual processes. The system is a fund accounting solution that provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more.

With a personalized dashboard and customizable views, Financial Edge NXT enables users to closely monitor income statements, program-to-expense ratios, cash balances, and other key metrics. Financial Edge NXT offers real-time reporting, with one-click drill-down functionality and export capability, to enable data-driven decisions in real time.

As a Blackbaud product, Financial Edge NXT is backed by a company with thre...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

150 Reviews of Financial Edge by Blackbaud

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(55)

55

4 stars

(75)

75

3 stars

(15)

15

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 150 results

October 2018

Dominique from Norfolk State University Foundation

Verified Reviewer

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

5.0

October 2018

My review of Financial Edge NXT

I like Financial Edge NXT and I couldn’t imagine doing my job without it!

Pros

I like that this software is for finance and accounting professionals. It has helped me to perform the daily functions of my job with limited interruptions.

Cons

I haven’t been able to understand the allocation module, and so we are still doing our investments manually. The guide that is provided seems to work more for people who have an overall understanding of how it should work.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2018

Great cloud based accounting system for non profits!

Pros

I've been using black baud for almost 10 years, I love the ease of using the AP side. It's very easy to get from viewing a vendor, to adding a new invoice and checking for purchase orders, all in one window (with tabs).

Cons

The only thing I don't like, it seems there are updates (which is great, but sometimes complicates things). It loses the alignment on my checks pretty drastically and doesn't save the alignment for a new run. I'm not sure if there's a glitch. It does time out kind of quickly if you aren't constantly using the system.

Response from Blackbaud

Replied September 2018

Hello Reviewer, I appreciate you taking the time to review Financial Edge NXT! As you may know, we listen to our customers' feedback for updates - I have let our product team know about your issue with check alignment. Please let me know if you have any other issues! - Blake.Paradise@blackbaud.com

October 2020

Victoria from Christian Heritage School

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2020

Financial Edge is indispensible for us

We have been able to run a very busy finance office with only 1.5 employees for several years now. We also have been able to do much more efficient and flexible reporting to business units (detail) and to board management (summary).

Pros

The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University.

Cons

It's really expensive. And requests for customization are hard to get through. But it's overall so easy to use that we can live with the small tweaks for now.

Reasons for Choosing Financial Edge by Blackbaud

We have been Blackbaud customers for over 20 years.

March 2017

Brian from Birch Family Services

Company Size: 1,001-5,000 employees

Industry: Philanthropy

Time Used: More than 2 years


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2017

Financial Edge NXT Not Ready for Primetime

After seeing the NXT demo, it was clear that moving to the new platform would provide our business with all the functionality we were missing in our on premise thick client version. THIS WAS A BIG MISTAKE! Although during the demo it was clearly stated that some of the modules would not be moved from the old version to the new, it was not stated that features in the NXT migrated modules would not be available... so if you are working in say AP and rolling along with your work, you might hit a feature set that does not exist in NXT and requires you to switch to the Citrix version think client. It turns out that only a small percentage of the system has been migrated to NXT. This plan to migrate the modules and functions within the modules in realtime is a massive failure. The performance hit moving to the cloud was intollerable. GL uploads take twice as long even after assessing bandwidth and attempting to do the uploads on the local Blackbaud servers in the cloud. Its as if they did not build the environment robust enough to support the client base. There were features that simply did not work. Printing is problematic and the WebPortal for purchases and requisitions simply does not work. It fails with a web browser error. They said they fixed it as they had identified a node that was not turned up (you would have though they would have a monitoring tool to know this was the case) but this did not solve the problem in the end. Screen lockups, and crashes began to occur and yet there was no one who could effectively analyze the issues and solve the problems. We now have to roll our database back to our on premise version and search for a new solution. We will not be using Blackbaud. Their support is horrendous; forget telephone support your could be on hold for an hour or more; we were able to get on chats but that took some time as well. It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous. I'm sure their bread and butter CRM and Grand management apps are probably fine but hosted Financial Edge/NXT definitely not worth the money.

Pros

None...

Cons

Product just does not work.

August 2020

STUART from AIA

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Functionality

4.0

August 2020

Way too difficult to use.

I could not recommend it for any organization under $500MM in revenue. This is for Big companies with Big staffs. No need to reach for this unless you have the size and infrastructure to support this solution.

Pros

The software clearly has a lot of capabilities. If you are a large organization with lots of time and money to burn, you can get some value out of this.

Cons

The program is very difficult to use. I was leading a team that took over the accounting function from another organization. This was their software. The company had not seen a balance sheet they had confidence in for many years. Getting information out in a form and format that they could use was difficult to impossible. I was told they spent $250k getting the program up and running in implementation costs. This was a terrible option for a company with just 2 people in the accounting department. I'm sure it may be good for a MUCH larger organization, but a bad choice here.