Expedite Commerce
About Expedite Commerce
Expedite Commerce Pricing
Prices vary by type of users, features and functionality.
Starting price:
$30.00
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Expedite Commerce
1 - 5 of 21 Reviews
Ken
Verified reviewer
Wholesale, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great CPQ Platform and Overall Value Proposition
We continue to drive customer-adoption which will further improve the ROI as customers enter their own orders. Old habits die hard. But the Expedite Commerce system is super simple and easy/intuitive to work with and we've seen adoption continue to improve month-by-month. Our internal users have fully adopted the CPQ platform and they love it. They consistently rave about the improved professionalism and reliability of information that is being managed through the Expedite Commerce system. This has had a very positive impact on the sales of our customized products and has become a differentiator for us versus our competitors. We're developing this competitive advantage and building on that story in our industry.
PROSThe system is highly flexible and intuitive and has accommodated our needs to perform CPQ functions. It has also supported our need to manage our Installed Base of products and to allow Parts Ordering after the sale (by both internal support staff and by our customers via ecommerce). Even more importantly, Expedite Commerce has been absolutely instrumental in providing best practices and guidance all the way through the implementation process. They've not just been a "vendor" but more than any software/hardware provider I've worked with historically, they've been a true partner.
CONSGenerally, it's fairly easy to identify missed expectations, but that is not the case with Expedite Commerce. The software and the company have accommodated our needs and exceeded our expectations. The issues we experienced along the way were most often associated with our data or with unclear functional definitions on our part.
Devan
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Good quoting tool and excellent support!
Support is really good and because of this tool, we do not have to have several consultants who only work on this tool fix issues. I am very pleased with the company and product overall.
PROSThe tool is easy to use and much easier to use than the Salesforce CPQ. This tool is not overly complex and once you understand the data model it is easy to make changes. The team and support have been very helpful to answer questions and resolve concerns.
CONSA lot of the automation is built-in workflows so it will take some time to migrate these to flow in the coming year.
Reason for choosing Expedite Commerce
I am told it was the ease of use and pricing. I was not with the company when it was initially implemented.
Vendor Response
Thanks for the awesome review! We're thrilled you find our tool user-friendly and a solid alternative to Salesforce CPQ. Your insight on the built-in workflows is noted—we're always evolving. Shoutout for appreciating our support team; we're committed to making your experience seamless.
Replied October 2023
Randall
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Expedite Team does a great job!
Overall experience is real. There are challenges that both sides have to overcome to make a custmized solution work for both parties. the biggest compliment is that [sensitive content hidden] and his team are willing to go that extra mile to make it happen.
PROSThe flexiblity in our complex world of providing solution based prodcuts and servceis. [sensitive content hidden] and his team does an excellent job in providing job in explaining thier services that match our needs.
CONSI do not have anything negative at the moment.
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Let your Sales Team create their own invoices on the fly.
Overall, it's been a slow process getting this software implemented. Many obstacles popped into play as we were trying to implement the software. Many additional services we needed were an additional expense if we wanted to implement them.
PROSI love the fact that our sales team can now create their own proposals, add discounts, add and remove items easily by the paths we have set up. It allows us to focus more on the billing aspects and lets the sales team provide proposals at any hour of the day without waiting for the finance department to do it for them.
CONSI do feel it is a little clunky in its ability to add items to an invoice and attach documents when sending a proposal. I would like it to offer templates for particular types of sales without having to see a list of attachments to choose.
Vendor Response
Thanks for sharing your experience! Your insights on invoice editing and template availability are invaluable; we're on it. Also, you may want to consider using our Digital Sales Room solution when sending quotes, designed to have templates with preloaded content or files and allowing for deeper buyer engagement.
Replied October 2023
John
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great CPQ platform and the service was excellent.
The Expedite team was able to handle the majority of our complex business requirements and help us build a system that is very easy for our sales team to use effectively. They provided support and guidance above expectations throughout the implementation cycle, and were able to help us succeed where we've had past difficulties.
PROSTheir customer service was willing to go above and beyond to understand what we needed to accomplish and help us build it. The system is very flexible and allows us to be creative in solving our needs. We love the ability to create flows and build automation to guide and control the end users experience so they are successful.
CONSWhile the system is not difficult to learn, because of the breadth of options and configurability there is a learning curve to become proficient as an admin. There are some advanced features we would like to see in the product that are not OOTB at the time we implemented. Expedite has been a true partner in helping us find alternative solutions and put in feature requests for the items we wanted.
Reasons for switching to Expedite Commerce
The feature set with Expedites CPQ platform far exceeded what the old system was able to provide.
Vendor Response
Thank you for your review! We're glad to hear that our CPQ platform and support are meeting your needs. Exciting updates are on the horizon, enhancing our platform's advanced capabilities. We can't wait to unveil what's next!
Replied December 2023