- Consolidated ordering - Ease of invoice entering

- Some integration issues with silverware

Seamless and absolutely top notch (no pun intended) It is truly the greatest investment the company has made in the years I have been working here.

This has saved me so much time in entering bills into my system. I can track everything and customer service is amazing. [sensitive content hidden] walked me through all that was supposed to be done and we are greatly appreciative for the time they spent with us. Truly a game changer.

I have no cons at this time and I'm really grateful.

So far it has been great, their app/program has saved us countless hours and streamlined a lot of our processes.

I appreciate how cooperative they are and transparent with dealing with issues to make both parties achieve the common goal.

Would appreciate if they gave us a heads up when some changes/updates were made.

After an initial set up, the ease of ordering for entire kitchen management teams is streamlined. The integration with Optimum Control is crucial to our business operations.

Only con is converting people who are so used to phoning or emailing orders to use. That's not really Notch's fault

[sensitive content hidden] were immensely helpful during the onboarding and learning phase. We had so many questions, and they were super helpful with timely responses to our requests.

Notch can dual sync to our accounting and our inventory software reducing the need for manual entry into both systems.

For non-food invoices, there is no way to submit them to a less powerful processor just for the accounting team.

- Dual sync function is great for our work flow, allowing the invoices to first sync into the inventory software, and next into the accounting software by different employees - Uploading invoices is quick and easy - The more we use it, the better it knows the items on our invoices. This is improving the wait time for invoices to process and also improving accuracy. - Support team is very helpful and responsive - Uploading and syncing food and beverage invoices is easy and efficient, especially with items that are ordered frequently

- The program can be quite slow when syncing invoices to the accounting software. It can take between 40-60 second from pressing the sync button until Notch is done thinking. It's quicker with the inventory software though. - Navigating through the invoices can be a bit clunky. We have quite a high volume of invoices (often between 50-100 waiting to be synced in the busy season). I find the filters sometimes don't stick after syncing an invoice, so you have to reselect the filter every time to sync an invoice. Flipping through the pages can get bothersome with so many invoices uploaded.

Outstanding, flawless and very communicative. Very professional and knowledgebale team, a pleasure to work with.

I appreciated very much the enthusiasm and approach of the Notch team saying "everything is possible". In the end they deliver the integrtion with our ERP and continue to imporve the platform.

Nothing really - very approachable and responsive team, there are no cons

Notch staff are always available to help and offer solution. They are always enabling new features as well as updates and are receptive to suggestions. Using notch has simplified and automated the collection procedure for our business.

Ease of use Automation Simplicity Options for customers

Not able to address negative values ie: credits