PaySimple

RATING:

4.5

(297)

About PaySimple

PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide. PaySimple builds long-term partnerships with companies to drive growth providing flexible payment and billing solutions and personalized customer service to suit their distinct business needs. With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

PaySimple Pricing

Free 14 Day Trial. No Credit Card Required. $59.95/mo for comprehensive software Payment acceptance transaction rates: 2.49% + 29¢ credit card 65¢ eCheck/ACH ($5 monthly minimum)

Starting price: 

$69.95 per month

Free trial: 

Available

Free version: 

Not Available

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PaySimple Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PaySimple

1 - 5 of 296 Reviews

User Profile

Joseph

Verified reviewer

Civil Engineering, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Agrxis Review on PaySimple

I have had a wonderful overall PaySimple experience. I need a payment system that is both dependable and effective for my business, and PaySimple meets both requirements. I find it simple to create and manage invoices, handle online payments, and keep track of transactions thanks to the platform's user-friendly design. The detailed reporting and analytics tools offer insightful data on the financial health of my company. Additionally, knowing that PaySimple is committed to data security gives me confidence that my customers' private information is well-protected. Every time I've had a query or required help, the customer support staff has been accommodating and supportive. My billing and payment procedures have been significantly simplified using PaySimple, saving me time and effort. I heartily endorse PaySimple to any company searching for a complete payment system that integrates convenience, security, and reliability.

PROS

I adore PaySimple for their all-inclusive payment solution, which has completely changed how my firm operates. The seamless integration of payment processing, online invoicing, and reporting is one of the unique aspects I like most. I can accept a variety of payment options, such as credit cards and electronic payments, with PaySimple, making it convenient for my consumers and increasing my revenue streams. I am able to keep up a polished and effective billing process because to the platform's user-friendly design, which makes it simple to create and send professional invoices. Furthermore, PaySimple's extensive reporting and analytics tools give me important insights into the financial status of my company, empowering me to decide wisely and improve my operations.

CONS

Even though my whole experience with PaySimple has been great, the pricing structure would be the thing I dislike the least. I discovered that PaySimple's pricing plans can be a little on the expensive side compared to some other providers of payment solution because I am always mindful of minimizing my spending as a small business owner. Although the platform has great features and functionality, the price may be an issue for companies with tight budgets.

Seaton

Executive Office, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed September 2021

I am NOT a happy camper & I will NOT recommend PaySimple

Was great ... until this Covid Crisis. I now need to really watch every penny.

PROS

It is simple to set up a transaction and accepts ACH

CONS

I do not like the $50 charges per month duding Covid when my company is on the edge of failure. I do not like the inability to change my address. I will soon be looking for a service that does NOT charge $50 per month!

Reason for choosing PaySimple

I am now looking to move away from Pay Simple due to the rates you charge. I run a Startup Incubator and I could be promoting your company but now I will NOT recommend PaySimple. Feel free to connect if you want more details of my thoughts.

Reasons for switching to PaySimple

It was years ago. I do not remember why. But I do know why I will be leaving PaySimple!

Kenneth

Civil Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2021

My Review

I would not choose this software or recommend it unless the above two things are fixed.

PROS

Easy to use for invoicing and the customers don't seem to have a problem with using it.

CONS

After creating a customer and then rebilling that customer several instances of their name comes up. There should be just one name that comes up. This is annoying. Also as mentioned above the ACH payments are combined and when my bank feed gets it i don't know which payments were combined. In the Reports show how the payments were combined and paid. This is important and would save me hours of time.

Sean

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2021

CreditSmarts Review

PROS

Ease of use and customer portal. Albeit, the customer portal could use a few key improvements. Otherwise, great design.

CONS

There is no statement of accounts for the company to generate and email. There is no ability to auto generate invoice numbers (optional).

Reasons for switching to PaySimple

we have made a partial switch. 60% of our business still runs thru paypal.

Miranda

Accounting, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

I like it !

PROS

The software has helped reduce losses. This year will be my first 0 loss/collections accounts year. :D The processing is quick & accurate & worth the cost. Customer service is always super friendly.

CONS

I don't really have any complaints about this product.

Reason for choosing PaySimple

Initially, when I did the math I believe PaySimple had a better rate on processing payments.