Yokoy
About Yokoy
Yokoy Pricing
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Yokoy
1 - 5 of 41 Reviews
Manuel
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Happy wife
My wife is the superuser of Yokoy, and Unique is the 3rd company we set up together. We implemented SAP, Microsoft Nav, and Revolut Business, but she is super excited since we use Yokoy. We reduced our subscription spending by 20%-30% of various tools (small tools too) across Unique.
PROSVery easy to use mobile experience and spend management. As a CEO, I like most the real-time view to all our expenses, especially the software subscription spending we have at Unique.
CONSI'm waiting for linking the virtual credit cards to Apple Pay
Reasons for switching to Yokoy
Better integration into Microsoft Nav, Easy to use Mobile
Philipp
Insurance, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2023
Practical, simple and reliable
The cooperation with Yokoy directly turns out to be very pleasant, on eye level and customer-oriented. Yokoy is open to the needs and inputs of the customer. Even if not everything can be realized.
PROSThe simplicity of adding expense receiptsThe recognition of the data from the receipts is excellentGood clarity
CONSCustomization of the SAP interface is somewhat complex and depends on the implementation partner
Reasons for switching to Yokoy
The recording of expenses turned out to be very time-consuming and complicated.The appearance and process no longer met our requirements.Setting and changes could not be made by ourselves.
Vendor Response
Hi Philipp, Thanks for your kind remarks! We love hearing from our customers – especially when Yokoy is able to make a positive difference to them. We pride ourselves on having a simple and reliable tool that brings financial excellence to everyone. Team Yokoy
Replied April 2023
Gabrijela
Financial Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2024
Okay application - still room for improvement
It's an easy tool to use and the main features are working perfectly, however, there are some technical issues occurring from time to time.
PROSIt's an easy tool to use and the main features are working perfectly, however, there are some technical issues occurring from time to time.
CONSCustomer service is rather poor. I am currently waiting for a response and it has been weeks :/
Reasons for switching to Yokoy
Company policy - and you guys really need to rethink your feedback tool, as these mandatory character settings are rather hostile. If my feedback is concise and perfectly understandable in two words, your algorithm should not force me to write endless prosa to make my point ;)
Vendor Response
Dear Gabrijela, We appreciate your honest feedback to help us continue to improve and grow. Specifically to your feedback on Customer Care - we understand from our Care team that your question has now been resolved and apologise for the delays experienced. If you still need assistance please respond to this email and we will be sure to find a timely solution. Kind regards, Team Yokoy
Replied January 2024
Michal
Internet, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2023
Yokoy expense management for midsize scale up company
Yokoy is very positively rated by our employees (end users). The Yokoy staff is very friendly and supportive. They always try to find a tailored solution for your company's needs. Yokoy is still developing and changing. They implement new features to the tool every month.
CONSThe Yokoy Visa cards are limited to the European market. The delivery time for the physical cards is unacceptably long and they are delivering cards to a limited amount of countries. Also, the matching process for expense to card transactions is not intuitive for the end users, and they have serious problems the credit note management.
Vendor Response
Hi Michal, First off, thanks for your review! We value your feedback and are happy to hear your employees are enjoying the tool. In regards to the Yokoy Visa cards, we do want to use this opportunity to clarify a few things. · We have recently switched card shipment providers and the shipment times have improved drastically to 5-7 business days. · In response to customer feedback, we are about to release an improved transaction matching flow that will be a lot more user friendly. · Furthermore, we have enabled the option for submitters to create credit notes themselves which improves the credit note handling. Making our customers happy is always at the top of our to-do list. We value innovation and as you said we implement new features to the tool every month. I hope you'll stick with us to see what's new. Best, Yokoy
Replied March 2023
Sebastiaan
Textiles, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Yokoy
Yokoy is an easy to setup and easy to use software that helps us with out travel and expense management. We are very happy with Yokoy's solution.
PROSUploading receipts with one click or one picture is very helpful, be it with the mobile phone or with the web browser. Approval workflow is quick and settlement is easy.
CONSAs it is cloud based, country/company specific adjustments are not so easily done.
Vendor Response
Hi Sebastiaan, Thank you for taking the time to review us! Our product team will be thrilled to hear how Yokoy has improved your workflows and increased efficiency. We're always improving our product, so I encourage you to come back and check us out again soon to see what's new. Thanks again – we appreciate it! Best, Yokoy
Replied March 2023