Softools

RATING:

4.6

(27)

About Softools

If you're looking to modernize your business, Softools is the right choice. We build web applications that can be up and running in minutes. If you have a problem process that lives in Excel, on paper, or a legacy system, we can help. Any problem process can be tamed and turned into a Softools App. Softools Web Applications are ready to go - complete with database, profiles, and fully configurable security settings. Our modern user interface comes out-of-the-box for all applications, providing great user experience, without the need to build it.

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Softools Pricing

Free trial: 

Available

Free version: 

Not Available

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Softools Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Softools

1 - 5 of 27 Reviews

User Profile

Sam

Verified reviewer

Computer Software, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Awesome no-code app building platform!

Provide useful process support for applications to bridge between other systems or to fill in gaps between main process flows. Easy flow of steps to create applications using "wizard-like" steps. Forms creator follows simple concepts that most people will understand very quickly.

PROS

Simple SaaS architecture, easy to follow instructional tutorials, easy access to support help, very intuitive UI

CONS

Help documentation needs some updates for latest version of application, some concepts like expressions will need advanced skill mentoring likely by vendor or partner.

Vendor Response

Thanks for your review Sam, we are delighted to hear you are enjoying using Softools. The team are working hard to keep our documentation in sync with the latest developments and there are plans to deploy an expression builder to simplify this, that said, our team are happy to help with complex logic should the need arise.

Replied April 2021

Alan

Financial Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Softools App Builder

We have managed to build 3 brand new applications from the ground up and have been provided with excellent support at every stage.

PROS

Product is easy to use, relatively easy to build, integrates well with existing systems and new innovationsare being integrated into the apps all the time. Customer service is brilliant.

CONS

Certain aspects of the build are a little complicated and some support materials could do with updating.

Reason for choosing Softools

The number of different app options avaialble, ease of use and cost.

Reasons for switching to Softools

Needed a cloud-based solution for databases and looking to use Softools apps as the core hub to controlling processes , procedures and regular tasks.

Steven

Construction, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2021

Softools Software Review

As an overall this is a great system, easy to implement and add changes making it a cost effective product.

PROS

Zero code application. Ability to deploy application in hours. Database management and changes are easy to implement and therefore very cost effective.

CONS

The software is missing user friendliness. A couple of areas should require a focus such as spliting the notifications of export, notification messages and notification from the system itself (copy and link). A dedicated area for each of this notification would ease the usage. Ability to adapt colours, font and how to organise the fields in the template (size, position, colour layout etc ...)

Venkat

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Applications Generator by Self Service

Pretty Cool and apt for most manual process in excel or mail etc to get digitized on cloud quickly

PROS

Easy to Learn, Faster to Create Applications with No Code and Quick to Deploy Agile for Making Changes Supports Offline and is Omni Channel

CONS

Large Business Application might need many Applications as each process is a standalone app

Reason for choosing Softools

All in one platform, does not require any other back end system

Emilia

Food & Beverages, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Very versatile software, user friendly and visual

It has been a great experience, great people and very knowledgeable supporting your company all the way through design, implementation, and operation. We are extremely happy with Softools.

PROS

User friendly, it doesn't take too long to learn to navigate the system, the apps can be design to be very visual. The capability to work wit other systems like Power BI.

CONS

It has some limitations when it comes down to reporting, however it works with other software to do that.

Reason for choosing Softools

We already used Softools assessments app.

Reasons for switching to Softools

The system we were using had limitations and it was becoming obsolete