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Most Helpful Reviews for Open DevOps
1 - 5 of 272 Reviews
Gokul
Verified reviewer
Information Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2019
Atlassian JIRA Software Review
My Overall experience in JIRA is 3 years at this point and we started using it from the Year 2016. This is used in an project called recovery with the count of 25 developers from India/USA/Canada and several business end users on the same. The stiry was easily created and went thruough several phases till deployment. I would say JIRA ease my works in managing the stories since I am the PO for whole board and connecting developers/business end users for moving the stories and completing the same.
PROSBasically there are lot of likes about this software: 1. Clear Tracking of what is going on in the project along with version needs to be deployed. 2. Ability to Use Kanban, Scrum and other Agile methodologies in JIRA Software. 3. Ability to flag the stories which is in impediment which will show to everyone on when it was started and when it was impended. 4. Easily keep tracking of Backlog for future works and deployments that needs to be made. 5. Ability to bulk update the stories for certain categories like version, points or any others. 6. Easy in terms of reporting to generate using JQL (JIRA query language).
CONSSome of the cons in JIRA are: 1. Some times it was ended with deadlock leads to slowness. This happens when certain users running the report across the JIRA. 2. Security is less since we can see any ones board and get to know the statuses across the enterprise. 3. JIRA is costly since it per user licenses and whole organisation have to pay according to the usages.
Piotr
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
Everyday task management for everyone.
As a tester, I am using Jira daily. My main activities are creating/updating bug tickets, updating task statuses, arrange and planning my future work. Jira is a great tool, on a basic level, it is intuitive to use. A huge amount of functionalities that are built in and integrated make work much more efficient. Bug and task tracking are easy and quick. Everyone with access can check what is the progress or the latest updates on a selected topic. Customization of features is amazing, Jira admin can adapt almost everything to the company's needs. If anything is not clear, customer service is happy to help and assist with all queries. In case the existing functionalities are not enough, it is a possibility to install external plugins from the shop that can extend capabilities. On the other hand, Jira can be problematic. It is a huge software with a large number of modules that can interfere with each other. Especially if modified by an inexperienced admin, e.g. a small change in a workflow can affect all projects that are in the company. It is vital to know what are you doing as an admin. Also, if users need new functionality, it can be reported in the Jira forum, which is tracking similar requests - unfortunately, a lot of them are there for years without updates, despite users constantly asking about that. I assume this may be because of the software itself, but explanations would be nice. All in all, it is an amazing piece of code despite the high price and minor problems!
PROSA great number of functionalities. On the basic level is intuitive. Vast possibilities for adaptation and customization. Rather easy to integrate with other apps. A huge number of plugins. Customer service - in terms of personal help to do something
CONSSome features are limited (e.g. filtering) Customer service - in terms of requests to add new/change existing functionalities. Rather high price
Reasons for switching to Open DevOps
Jira has a lot more functionalities, support, and possibilities for customization. In my opinion, it is much better than Redmine in every aspect (except the pricing).
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2019
Getting used to Jira
My use in Jira as a quality assurance officer is to manage, create, and follow up on Jiras to help developers with their work, the basic requirements for a good project management software are there however actual usability functions that allow you to make your work easier are not found. Everything feels slow and laggy and the search just breaks your heart since you can never find what you are looking for unless you know the Exact keyword or Jira number.
PROSJira helps you gather all the information about your development progress in one place. You can create different types of issues like To-DO, bugs ,tasks and epics. You are able to circle through different boards depending on your project which opens up the door for supporting a good number of projects while on the same web app. There are many helpful features to each "Jira" you open in order to identify its importance, priority and who is responsible for tracking and solving that "Jira".
CONSThe cons are down to accessibility, ease of use, and readability. Many features that should be automatically found such as easier Advanced filter access when searching, or viewing boards more easier, ability to click save instead of saving automatically which send unnecessary notifications to users. Cannot place notifications on specific projects when new jiras are created.
Carla
Consumer Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
4
Reviewed January 2022
Jira is Great for Development, but only Good for Creative
A great way to track deadlines between silos and especially developers.
PROSJira is out of the box free, and it's amazing because it works with everything by the same company. It also allows for easy organization of projects and silos, which intersect with each other. You can easily hand off tasks and allow people to collaborate.
CONSJira has a very development based angle, so if you're trying to manage a hybrid team, it works well. But if your team is marketing heavy, it's very anti-user friendly unless a person has familiarity with code or databases. It's just sparse and less user friendly.
Reason for choosing Open DevOps
It had nice integrations like Trello and was easy to share between developers AND marketers.
Reasons for switching to Open DevOps
Wanted more customization
Boris
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2021
Best way to track time and tasks
I have used Jira in a few projects and every time it proved to be a reliable and productive solution. Mostly we use Jira to keep track of our developer's time in the Kanban board. It is a great tool that allows the developers to actually show us how hard they work and what tasks they tackled. Jira has increased productivity in all projects I used it in.
PROSTracking tasks is a time consuming effort, and one that is easy to forget. Luckily, there is Jira. Jira lets you track your tasks and time spent on them without encroaching on your day. It is easy to set up (once you know what you are doing), easy to use, and a delight to look at. It provides the time tracking and issue tracking tools that any serious project requires.
CONSIt is hard to set up the first time. You need to know which functions you need and which you should remove. But once you set it up and know how it works, it is a treat to work with it.
Reason for choosing Open DevOps
Mostly because it seemed more customizable of the two.
Reasons for switching to Open DevOps
Trello is a nice idea organization board, but for true time tracking and issue tracking we needed Jira.