Click4Time allows us to streamline both our booking and billing process. It also enables us to keep complete client records in one place. The absolute best feature is being able to speak in person with customer service.

Customer Service second to none Easy to set up Charting capabilities Automatic forms Easy for clients Many reports Complete financial component

Needs a stronger video conferencing component

Any concern or idea I’ve ever had in over seven years using this software have been met by knowledgeable, kind and quick responses, directly answering my questions from those who know the software inside and out, and confirm what I know and am doing before ever offering their suggestions. I was required to leave for another software working with a group, and once was able to choose for myself, returned to Click4time.

The autonomy to run my business the way that works best for me, at a low price point with incredibly customizable options.

The echart feature is more than sufficient, so any updates and improvements would only make the experience better. Ability to separate when email vs text emails go out, and what the text messages say would be my next request, but not very important. Access to some of the customizable options, especially with schedules, takes a couple steps to get to; although, I prefer the customize option vs shorter access (I love the simplicity and linear structure of use and wouldn’t want to change that)

It was a good starter app for appointment management. The pricing is right but i think there are similar products in the same proce ramge that are easier to use.

The pricing was right for the features i needed.

I thought it was a bit challenging and sometimes confusing to set up each feature the way i intended.

Okanagan Valley College of Massage has been part of the Click4time family for over 10 years. We cannot say enough about the outstanding service that we have consistently received. Every request is thoughtfully, patiently and thoroughly addressed. We are so thankful for the collaboration that has allowed us to really make things work for our unique situation. You can tell that they really care about the outcome. We highly recommend Click4time

By far, the biggest pro is the customer service. The techs are very quick to respond when support is needed. They take the time to understand the issue and if they don't know the answer immediately they always follow up. We have had many situations over the years when we have made specific requests regarding the functionality of the system that may be unique to our needs that the techs at Click4time have worked hard to support us, so that we have the best user experience possible. Training is easy as the system is user friendly and intuitive. This is important because we many different groups using the system, including students, client, instructors, and administration staff. The set-up is easy and fast. There are different kinds of support when needed including emails, videos and speaking with a tech.

It was hard to come up with a con. In our case we have more than one "business" under the Click4time umbrella. For example, we have the Student Clinic program and an In-reach program. We find it would be helpful if you could copy intake forms so that you could move them from one "business" to another, so that clients would only need to fill out the forms once.

amazing. zero complaints. I wish I joined sooner.

These guys really go over and above. I can't say enough good things. As a busy service provider in the health sector, Click4time saves me SO MUCH time. I work without admin and so having a user-friendly site that reduces all my admin hours is a goddess-send. Their rate is super competitive and they provide a ton of services for low price. The reason they are a cut above is the customer service. The team really is there for you, getting you set up and up and running quick. The [sensitive content hidden] gets a huge shout out. I was recently in a serious MVA that left me with a bad head injury and he has gone above and beyond taking care of my system and IT needs, and just generally ensuring things are running as smoothly for me as possible. Thank you [sensitive content hidden] and team! I have no idea what I would have done without you.

I don't know how to answer this as I haven't encountered something yet I don't like. I could have done a better job of keeping up with new changes but I was too busy to stop and read the new great things they implemented in platform. That was my bad, not theirs.