GymMaster
About GymMaster
GymMaster Pricing
Pricing is based on the number of current members (casual, concession and prospects do not count towards current membership).
Starting price:
$89.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for GymMaster
1 - 5 of 137 Reviews
Jill
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Thank you from Prima
Thanks team for all your support and helping our family run studio grow xx
PROSThe staff were very helpful and understanding throughout. Value for money in comparison to other systems. Never had any issues with the hardware. Portal was extremely easy to navigate and use!
CONSI honestly had no problems over the last 3 year with the software.
Reason for choosing GymMaster
The customer service and approach to helping a new business get start up.
Vendor Response
Hi Jill. Thank you for the wonderful feedback. The team here are always happy to help our clients and it's great to know GymMaster has helped make managing your studio that bit easier. We look forward to working with you in the future.
Replied June 2019
Deep
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Gymmaster review
Overall experience with Gymmaster is great and i would recommend it to other users that need a software program for their fitness facilities. Its a great program for member base collection.
PROSIt's easy and simple to operate and navigate through the system. Keeps all data collection and helps track member activity. Shows business progress and what periods are peeking and not.
CONSThe door scanners tend to malfunction frequently in which we have to reset the door readers to get them back online.
Reason for choosing GymMaster
The platform seemed more up to date and the layout was much more appealing. The design of the program was more appealing and newer than the other product we looked at. We also were recommended by other owners of gyms that gymmaster is what they used and it provided a great service for them.
Vendor Response
Thanks for this review Deep, We appreciate your feedback. I have alerted our technical team to the issue you've raised, and have been assured they are investigating. We look forward to speaking with you again soon.
Replied September 2019
Reuben
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
GymMaster Review
overal good as system is well laid out and easy to learn
PROSEase of use and the quick to answer help line offered when unsure of anything
CONSsystem errors such as doors locking when not supposed to or changes made to the system that have effected members
Reason for choosing GymMaster
convenience and how the system was able to integrate over many systems on our premises
Vendor Response
Thank you so much for this review Reuben, We appreciate your feedback and will continue to work with you on concerns raised.
Replied September 2019
Derek
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Most accomidating software
So far they have been great and easy to work with.
PROSThe custom app. It allows members to sign up and take full control of their membership. There are only a couple features I wish were different.
CONSThe bluetooth door access. I wish the app used a different method for members to use.
Reasons for switching to GymMaster
Mindbody was too expensive and did not meet our needs. Rhinofit and Gym Insight have two of the worse door access systems on the market. Their software is also not user friendly and I do not trust it was working properly. Our sales have increased after moving away from them.
Ricardo
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Highly recommend.
Have been 5years with the Team and have given amazing support since Day One.Thank you [SENSITIVE CONTENT].
PROSGym master has a very user friendly point of sale system.
CONSNothing at all.I have yet to still book for more training to bring me up to date.
Reasons for switching to GymMaster
Better starter package options for small Clubs.
Vendor Response
Ricardo, thanks for taking the time to leave us this review. Glad to have you with us and to hear that you're still happy with the switch to GymMaster 5 years on!
Replied October 2022